They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

Unfortunately, I have to second the posting by Yiska O. (provided we're both talking about the one…read moreat chemtechexterminating.com and phone no. (888) 347-2010, which is the one I'm reviewing) and it saddens me that this is my first Yelp posting ever, but my experience with Chemtech was so negative for squirrel trapping/removal that I had to post. First off, they require full payment up front, which is already an issue, but hey, I had a rodent emergency that seemed... somewhat straightforward, so I figured it'd get resolved quickly and went with it. Second, they can't adhere to any kind of schedule. While setting an appointment, I was dealing with "Steve" who said I wouldn't need to be present when they made their first inspection of the our house and the problem. As a result, I didn't set an official appointment and when the next day rolled around, I got a phone call at 7pm on my way home from work asking, "Where are you? We've been waiting for an hour." Their "inspection" then occurred at 8pm in the dark with a flashlight, when no one could really see anything. Two nights later they put up a couple of traps over some holes that were in spots completely unrelated to where the sounds in the house were coming from and... that was it! No additional searching (particularly in the area of the house that I indicated the noises were coming from), no checkups beyond what was done in the dark at night. And no visits. I finally needed to get some repairs done and asked them two days before the repairs began (around 3 weeks after the traps went up with no success because... they weren't in the right place) to remove the traps so work could begin. No response. So I had the repairmen remove them. Steve went ballistic saying that "his property" had been removed and I "let someone touch his traps." and ended it with "This case is closed." So. Customer service = 0. Value = 0 (They got a LOT of money up front for a total of around 1.5 hrs of work). Success = 0. Avoid at all costs.

Excellent service. I called Steve, the owner, the day before Thanksgiving in a panic and described…read moreto him my squireel situation. He was explaining everything in details and tried to calm me over the phone. He came with Andrew at 8pm on the same day. They did a full inspection of my roof and setup traps at each entry point. After two weeks, my squirrels situation had been resolved and Steve/Andrew came back to close the entry points. Steve was super responsive and professional during the two weeks of waiting and trapping. I was impressed that Steve responded to my call and gave me an appointment on the same day especially it was the day before Thanksgiving. I am extremely happy with their service and would highly recommend them. Thanks for the great service.

I had what looked like bite marks all over my arms, and due to past experience, had every reason to…read morebelieve I had bedbugs. I called AccuTech. Vincent answered, and I told him my situation and asked how much for an inspection. He said it was free, and that he was in the area and could come by within an hour. He kept his word and arrived in about 45 minutes. He fully inspected the two rooms I specified, spending a half hour (maybe longer) doing so. He found nothing and gave my place a clean bill of health. And he gave me some ideas about what might be going on with my skin. I got a good vibe from Vincent from the second I met him. He's friendly and down to earth, and not a salesman at all. I felt so relieved to have found someone who was honest, so I tipped him $30 (looking back I wish I'd given him $40). Fully understand that tipping was MY choice. You are under no obligation to pay anything for the free inspection, and Vincent didn't make even the slightest sign of wanting or expecting anything. In fact, he was halfway out the door before I tipped him. I hope I never need pest control in the future, but if I do, I will only use Accutech.

First time we called Mr.Santiago we were desperate for a serious health hazard, RATS.I had called…read morethree different exterminators who came, inspected , charged and said the problem was taken care of.They of course lied through their teeth.Then by slim chance we found Jose, and to say he was a life saver would be an understatement.He came and explained fully what the condition was and how it could be corrected.After the treatment, rats were gone and my tenants were happy and safe.Jose is always professional, respectable and very informative when doing his work.He will gladly answer questions that you or tenants may have about on going work.My only regret is not finding Jose sooner.But now that we are steady customers, we refuse to go to another exterminator.Tell me where you can go to find professionalism, respect and reliability,right here.Try the rest but appreciate the best. 06/19/2020 Have been a steady customer with Caution Pest control for a few years now.To say the Mr.Santiago is very professional, honest and very effective would be an understatement.When you find someone who is professional and honest like Mr.Santiago you are so appreciative.I have had bad experiences with more then a few exterminators.Using poor quality poison, not showing up, over charging you for numerous visits.Like I stated I had a rat condition that Caution handled immediately.No dishonesty, no baloney,no tricks.Handled the condition and corrected it to make sure it never happened again.Trust me you can try the rest.But in the end you deserve the best.Caution Pest control and Mr.Santiago are just that.

It's been less than a week since Jose had come to the rescue and I am already seeing HUGE results!…read moreSince the first phone call with Liz, I could tell Caution Pest Control was the right choice for me and my husband. Our apartment, which had roaches, had started as a small problem that had grown over the past few months. Liz and Jose educated me on how roaches live, what they eat, how certain products can even create more of a mess! Jose walked me through the entire process and showed me everything he was doing. He even showed me where these sneaky little suckers were living and things to look out for. Liz even called to check up on everything and see how progress was going. After Jose left, the next morning we were already seeing results! I'm extremely pleased with Caution Pest Control and have faith this issue is fixed finally!

It all started while I was at a party . . . During an otherwise erudite discussion with some…read morefriends, a woman interrupted the conversation and said, "I'm sorry if I keep scratching, but I have a bed bug problem." After my weak attempt at concealing my dry heaves, I inquired as to what proactive methods she took to ameliorate the problem. Her answer: "I wear a hoodie and sweats to bed." After stifling my anger (Hello, why the hell haven't you quarantined yourself?! It's called the internet!), I forgot about it and went about my business. About four days later and two parties later, I got these curious bites on my legs that WOULD NOT stop itching. I immediately went online and and began my investigation on bedbugger.com My beds were clear and there were no new vampiric bites. But I couldn't let it go . . . So I, unlike that aforementioned woman, called the most reputable firm in detection: The Bed Bug Inspectors. They were quick and professional: I called at 11 AM, and by 2 PM Jeremy and Freedom the canine were here. Jeremy explained the process, and within 15 minutes I had peace of mind. While it cost me half a month's rent, my coritsol levels returned to normal. In short, don't delay and risk exposing your friends or neighbors -- it's unconscionable. Even if there aren't any bed bugs detected. but you suspect them later, The Bed Bug Inspectors will return and reinspect for no fee. Who said there aren't any modern day superheroes?

The dog came and didn't find anything. Turns out they were here and i got a very bad…read moreinfestation.(Also my Doctor looked at the bites and called them hives). Like an idiot without realizing uncalled the same dog back to check out my office after the presence of bed bugs was confirmed in my apartment and he didn't find anything again. Do I need to spend another $300? Also as I know well now what to look for on the bedding signs were present when the woman with the dog came to my apartment. DO NOT TRUST these people.

A while back the row house next to mine was left abandoned and not long after rats/mice, croaches…read moreand cats which were left behind wanted to take up residence at my house. We called an exterminator who located a hole for possible rodent entry, then he sprayed the one location and charged $150. I had to pay someone else to fixed the problem with the hole. Of course, I had to call another exterminator, thankfully Tower answered that call and for almost the same price the Tower guy went through the basement, backyard and spot checked the first floor. I cannot thanks these guys enough. The Tower guy was polite and explained all what he was seeing and doing and advised us how to keep the rodents out. We be using Tower exclusively from now on.

I contacted Tower Pest control for extermination after moving into my new place as a precautionary…read morestep. They have worked on my family's home three times before and came very highly recommended. From start to end they provided high-level client service. They delivered on honest evaluations, fair pricing, and confirmed all details one day prior to their visit. The exterminator, Josh, arrived on time and used all precautions (mask, social distance) while he worked. He was exceptional, very knowledgeable, attentive, friendly, and a total professional through and through. Do not think twice about hiring them for the job. These guys are right for whatever extermination project you may need.

Ok how about this sleazy business! These guy's were hired to provide exterminating services and…read morethey believe that all they have to do is show up to get paid. Never providing the services that they were hired for. Then when you try disputing the charges and they threaten you with promises of court proceedings and collection agencies that they will effectively try to ruin your credit and credibility if you don't pay them. I just had one such encounter with them. Totally unprofessional and inflammatory. Warning proceed with caution. If you own multiple dwelling units I would recommend you hire another company that will be able to provide you and your tenants professional exterminating services that you are confident that you will receive.

I had a roach problem upon moving into my new apartment. I called R&R pest control and they were…read moreat my home the next business day. Bobby came and he told me not to worry and told me my roach problem would be completely under control within 2-3 visits. He kept his word. He was very courteous and friendly. Because of his service, I have decided to maintain a monthly service to make sure I never have this problem again. I highly recommend this company

After having two bad experiences with two different pest control companies these guys were just…read moregreat Alan was just so professional got to the bottom of my problem and never had that problem again knock on wood if I have to use them again

This was the only place that would show on short notice in the evening after a RAT had been stuck…read morein my bathroom window screen for 24 hours and my landlord had not done anything about it! They sent two people, both in uniform, who arrived promptly and with appropriate equipment. They seemed professionally trained and knowledgeable. They clearly informed me about prices ahead of time. They took care of the rat, kept the bathroom door closed while they did, and sealed the hole for an additional fee. The treatment came with a three month guarantee. They cleaned up after themselves before they left....