These guys are AWESOME!! The price, the quality, the service...I can't say enough great things…read moreabout them!! There isn't another wheel repair shop around IMO that can compare!

I brought my vehicle to Chicago Wheel Express to repair four bent wheels. The quality of the actual…read morework was excellent. After picking up the vehicle and driving it, the vibration I had been experiencing was completely gone, so I am very happy with the repair itself. There were some frustrations with communication and pricing. My appointment had previously been changed over the phone but apparently wasn't entered into the system, which required additional calls. I was also initially told the vehicle would be ready the same day, but that timeline wasn't met. I also think the fee structure could be more customer-friendly. There is a 3% shop fee for general administrative/service overhead in addition to a separate 3% credit-card convenience fee. I personally think these costs should be clearer upfront, particularly when you're already paying for the service itself. That said, when the vehicle wasn't completed when originally promised, I asked if they could provide a discount, and they did. Most importantly, they did what I brought the car there to have done. All four wheels were repaired and the vibration is gone. Despite the communication issues and additional fees, I am very satisfied with the quality of the actual wheel repair and appreciated them working with me on the final price.

I am so happy I bought the 17x8 Silver Wheel Heritage…read moreKokoro heart rims and tires from SD!! It was an easy transaction, they shipped fast and everything came nicely packaged and fit perfectly on my car! My car looks amazing now I couldn't be more happy!

I wish I would have come here first . I asked if there would be any fitment issues with the 18"…read morewheels and tries and I was assured by Derrick they would not rub. There is no way for me as a consumer to know before installing them. Had Americas Tire install them seeing as I am not a mechanic and I also chose to have their road hazzard insurance. The tires rub the fenders. I called Sdwheels and was told to kick rocks. I believe this to be unprofessional. Shame on this company for advocating that you can trust their experience and you get shafted with no recourse.

Used them in the past but quality is extremely sloppy. Had wheels in to straighten and one for a…read morecosmetic repair. First they didn't bother to clean my wheel before they painted it, so they just clear coated right over dirt. Now I have a wheel that's permanently dirty. Second they swapped out my expensive valve covers for cheap plastic ones. When I asked for them back they told me to come by and grab them....they handed me 4 green plastic valve covers. I care about quality and getting my property back the way I dropped it off. Needless to say, I won't be coming back Update to the response below: Warren went in the back and dug through a bin of spare garbage valve stems. After sifting through and digging out 4 random valve stems, I said these are not the ones that were on my car he just gave me a blank stare as if "these are the ones you're getting" I had to purchase another set direct from Audi. You had a week with my wheels. Being family owned you'd think you'd take better care of your customers than a corporation would. The wheel was obviously cleaned with zero care. I wouldn't do such a half baked job when I wash my car myself. You're supposed to be cleaning to to prep for paint, yet it's blatantly obvious whoever did the work is either blind or couldn't care less about the job they're doing. In regards to you wanting me to bring the wheel back.....I don't have more time to take out of my work week to correct something that should have been right the first time. I gave you all 4 wheels and a week to do the job correctly the first time. Frankly I also don't trust you to do a decent job. You've already painted and cleared over brake dust. Instead of stripping and starting over you'd just paint over the brake dust and then clear over that. It's a sloppy job and I'm not interested in having more damage done to my wheels.

Highly recommend this place! I brought in a badly damaged rim that I expected was unrepairable…read more Victoria was very helpful, professional and kind. She assured me they will try a few approaches to see if there is a safe way to salvage/repair it. She kept me updated on the progress as they worked on it. And although the rim was beyond repair, they refused to charge me for all the time they spent on it. Will absolutely come back here they are very honest people.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Brought a Ford F150 Raptor to have a tire rotation done & an oil change. Lug nuts were over…read moretorqued when they removed them, one was missing and a couple were cracked after they were finished servicing my vehicle. Talked to Tony the manager and also brought the vehicle back for them to look at and they would not do anything for me. They denied that it happened while it was there for service. They claimed that somebody was trying to steal my wheels. Brought it to another shop to have the lug nuts taken off and replaced they said it's 100% that Fox River Tire ruined them when they did the rotation on my wheels by over torquing the lug nuts when they took them off, will never go back there for service. terrible customer service.

Bought 4 Mickey Thompson 35 tires on chrome wheels for ram 1500…read moreSupposed to have balanced One tire shook badly so they instructed me to get it rebalanced l was reimbursed partially for that but the tire took 9 oz of lead and still shook When I contacted them they were happy to send me new tire if I paid 350 for the tire and another 300 for shipping which I replied are you off your rocker? Only willing to refund tire cost In NJ I believe that is consumer fraud Their bad tire is their problem not mine I've had enough inconvenience to begin with. Not sure what works they live in Avoid Mt wheel deal at all costs

they give you the best price but at checkout they will add another $500 extra on the own taxes and…read moreshipping/handling,when wheels comes at your house driver try to leave fast rushing you to sign without give you a chance to inspect since they are well wrapped.dont trust this company you will save money buying to your local wheels shop.

Great customer service. I'm very thankful for the employees that assist with putting air my tires…read more Always positive, patient and supportive. They always give me feedback and options to repair existing tires or buy matching prices with another company

I wanted to share and comment on how amazing the customer service was when I went in today. Matt…read moreand Collin went up and above to help me out. If these are examples of the courteous service provided by everyone there - hands down the BEST place to go for help. They repaired my tire quickly and I can't say enough about how they helped me today!!! 5 stars for sure.

Craftsmanship. Quality. Attention to detail. Value. Larry is the best in the business!read more

From the owner: Mirrorlook specializes in metal polishing on stainless and aluminum/ auto trim restoration /dent…read moreremoval from Stainless and aluminum trim/also Rim restoration from salt damage or Corrosion Please send pics to phone# with details

I originally ordered a set of four hubcaps, but unfortunately, only three arrived. I was…read moreunderstandably frustrated, especially after spending over $100 on the order. However, I have to give credit where credit is due. After reaching out to the company and explaining the situation, they worked with me to make things right. They provided the missing fourth hubcap free of charge and even installed it for me at no cost. While the initial mistake was frustrating, what ultimately matters is how a company handles a problem, and I really appreciate them stepping up and taking care of it. The issue was resolved professionally, and I'm happy with the way they ultimately handled the situation. Thank you for making things right and taking care of your customer. I would definitely recommend giving this company a chance.

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!