When asked to schedule an appointment no one ever showed up in the a 2 hour time period I selected…read more No call, message, no anything saying they wouldn't be there. After attempting to contact them again I received a message from the owner apologizing for the disappointing experience saying they would handle the situation personally. They then asked when I would be available for them to come by and repair my printer. After responding with a time we again had a no show and since then have not received any response from the company. This is the only experience I've had with this company but due to the lack of follow through I can not recommend this company.

I use computers 24/7 for my work and my whole business comes to a standstill if my computers don't…read morework. I had an issue with my main computer on Tuesday morning when it just would not start. It worked fine on Friday and when I tried to log in after the long weekend, it sat their like a brick. I was in a fix and tried to call around to see how I could get it fixed asap. Jose from TopDog responded immediately and offered to come by in the evening and take care of the problem. He quoted a competitive price and arrived punctually in the evening to look at the computer. He was pleasant and helpful. He figured that nothing obvious was the issue with the computer and the fix would probably cost more than the computer was worth so it was just best to get all the data off the hard drive because I needed that data to continue with my work on a different computer. He needed to take the computer to his office for that and promised to retrieve all data and get everything back to me the next day as soon as possible. He worked on the data retrieval and the data was more than he expected and the process took longer that expected too but he worked on it and made sure I got everything back by the end of the day on Wednesday. I explained to him how I needed this to run my business and I had already lost 2 days and could not afford to lose any more if impending snow kept him from giving me the data. So he went the extra mile literally and drove for an hour from his place to mine at midnight to bring me all that I needed to get back on line and in business this morning. He stayed calm and pleasant throughout and helped alleviate my anxiety by assuring me he would continue to work on it till he was able to get me back on track. I could not have been more grateful to find someone who understood how important every day is for a small business especially these days and did all that he could to help me as much as he could. Thank you Jose.

Me(on the phone): One of my PCs that has our customer data on it wont boot, can you fix it?…read moreOwner: You just need to buy a new computer Me: Well, ok, can you help get the data? Owner: $150/hr min 1 hr plus $150 trip charge.

I pre-paid too much for the tech to come into the lobby and look at my laptop and change a setting…read moreinside. The receptionist agreed and said she would provide a partial discount but never did I'm still waiting. Don't get stuck like I did.

Best spot in town for your computer needs! Love these guys…read moreand their quality of work they put forward

A++++ experience…read more Just switched over to Clark Computer Services from our previous IT company and it has been an excellent experience thus far. Regis, Raquel, and Caleb are BRILLIANT. Look no further. CCS is the dream team! Arrow Design thanks you!

At the end of a free consultation, Denton assured me that they could get everything up and running…read morefor $500 and subsequently provided me a written estimate. Unfortunately, rather than spending the time on my equipment, they disconnected my system and sent me a new estimate for $10,000 to reconnect the system they had dismantled. He was extremely aggressive when I informed him that I was not interested in anything more than the $500 of services that I hired them to perform. He refused to reconnect the system that he has dismantled. Elizabeth promised to restore my system to the condition they found it, but instead sent Drew to collect a couple items they had left behind. Drew assured us that he would restore the system, moments before grabbing the couple items they left behind the week before and racing out the door with no explanation.

Nick and Denton immediately came out to complete a wall mounting of multiple TV's in our new…read moreconstruction home when our initial company left us high and dry, that same evening. The time, attention and detail these gentlemen put into explaining all steps and answering all our questions made it so easy. I wish I found them upfront as it would have saved so much time and aggravation. I will only use this crew for any of our needs. I would be recommending their company and services to anyone in need.

Aaron was very accommodating as well as professional. My MacBook had a very rare screen and Aaron…read morewent out of his way to find me a supplier as well as the best price. He is extremely professional, kind, and extremely knowledgeable. He's my go to computer repair expert in Frederick, MD. Id highly recommend him.

Great service, fast and reasonable cost, and I would highly recommend Aaron! Very happy I found him.read more

My company has used MJM IT Services for several years. We utilize them as an outsourced IT…read moremanagement, subject matter expert for numerous compliance issues. I cannot say enough about the breadth of their knowledge and diligence. Lastly, their fees are very reasonable for a small company such as ours. I would highly recommend them to any size business.

What a wonderful experience. I am computer illiterate and needed help connecting a new printer to…read moremy network. I put out a request and Walden Gajo responded quickly. We spoke and he was able to accommodate me during my work schedule (I work from home). He was very professional and not only set-up my printer but also showed me how to copy and fax. He charged a $50 travel fee and $125 for his services. I was able to Zelle him the money owed, and he confirmed receipt prior to his departure. I am extremely grateful.

Great home cabling services from a friendly, professional, and responsive provider. Highly…read morerecommend.

I was in town on business and my Acer laptop started seizing up. (Crashing unexpectedly, super…read moreslow, the usual problems that make you want to destroy it.) My local friend said that he "knew a guy". I was fairly skeptical but desperate. Turns out that "the guy" was a ligitimate business owner of this small family run company. For $50 he got my computer working again in about an hour. He showed me a list of viruses and other nasties he'd found in there. Don't really know what any of them were but having them gone certainly helped my laptop. I doubt I'll be in the area needing that kind of computer service again but I'd highly recommend the Williams'. Fast, fair price (he could have charged me a lot more knowing that I was truly desperate), and very effective.