For anyone needing service on their pellet stove, I have a great recommendation! Call Rob & Heather Porter at (360) 869-6630. At some point I was waiting for some kind of upsell or manipulation to get me to sign up for regular maintenance. At no time did Rob do this. He's an old school businessman, something you'd see back in the 50's. He practically trained to maintain my fireplace, but I'll still call for the annual check up. Rob also edified me on pellet brands. Being a skeptic, I tried about 5 different brands and sure enough, he was dead right on the Packsaddle brand. Even though it was twice as much as the cheapest brand i won't use anything else now. With Rob's fine tuning my old Whitfield is producing three times the amount of heat now. I'm going to be saving some money on pellets! HIGHLY RECCOMEND! read more

These guys are great! My mothers HVAC is down so she wanted to use the gas fire place to stay warm but it would not start. I called at least five companys to help, but no one would come out for days or weeks. Accurate Installers said we will drop everything and get your mom some heat. Josh showed up 20 minutes later, looked at the fire place for 5 minutes switched some wires and my mom had heat! Josh made my mom happy wich makes me happy and to top it off there was no charge! Guess who I'm calling if I need a fire place or service? read more

We called to have our fireplace looked at because it would not turn on. Upon arrival, the tech greeted me with a smile. My dog barks a lot when we get strangers, and the tech offered, with my permission, to feed my dog liver treats he made. He was so good with my dog. When we went to the fireplace, he explained what he was doing step by step. I was so impressed with his professionalism and knowledge. He got my fireplace working again and taught me how to look for the most common problems and how to fix them myself. I recommend hiring this firm if you need fireplace services. read more

Alan provides superior fireplace service. He has strong technical chops to solve all challenges from the predictable to the obscure / random issues that can surface with fireplaces as they age. Accurate Installers' (AI) reliability is greatly appreciated. AI could not run seamlessly without Heather managing the day-to-day operational logistics so well. Thank you! read more

We needed our gas fireplace to be repaired after it stopped turning on. Called Morton's and they referred us to Accurate Installers. From the initial appointment scheduling with Kay to the repair with Josh this company was very professional, timely and fairly priced. The communication was fantastic as well. We would highly recommend this company for all your stove/fireplace needs! read more

I've been in project management for 20 plus years and have never received such a high level of service as I did with Dave from Accurate Installers. We recently completed a large clubhouse remodel that required an intense amount of custom work and attention to detail. Despite all of the constant hurdles, Dave was always a voice of hope, assurance, professionalism, confidence and consideration. On more than one occasion he worked into the night to ensure we made our deadline. In working with Accurate, I was made to feel like family. It's very rare these days that you find a company that truly cares for their customers and has a passion for their craft, you get both with Accurate. I will continue to utilize their services and refer them to any and all customers from here on out. Thank you again Dave, if you read this, you're an asset to your company and your trade. Robert H. Senior Project Manager BluePine Construction read more

Accurate Installer's Team of David & Josh were fantastic in how they approached and installed our newly purchased Gas Fireplace Insert. Our weird shaped and unusual firebox presented a real challenge to enable it to accommodate the insert, and David handled the challenge with such innovation in solving the problem and enabling a fully safe and asthetic installation. They ran a new gas line through a daunting course, & then did an great innovative resolution to install the insert in our challenging firebox. Then the time & care that Josh took in putting together & placing the ceramic logs, artificial embers, and David's added care to creating fibers and placing them to provide a flickering effect was fantastic. Accurate Installers are Fantastic. M. Berez read more

Accurate Installers - Loving our new Gas Firebox Insert Installed by Accurate Installers - Fireplace Services Near Me

We bought a gas fireplace insert from an out of town company, used Accurate Installers to do the work of putting it in the old 1990s gas log firebox. Dave is fantastic, really knows his stuff. Josh his w is really capable. Had another company out for a quote, but after meeting Dave we hands-down went with Accurate. Finished job was great. They even dealt with the insert seller on several occasions as the correct parts weren't shipped. I would definitely recommend. read more

Accurate Installers - Fireplace Services Near Me

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After just having our fireplace serviced last year for a faulty switch, my family again found it not working for unknown reasons. I called several places, but many over the phone recommended that we just replace as the model we described sounded old/outdated, and they said it probably wouldn't be worth the time and money to save. That really wasn't an option as I didn't want to spend $5k on a new system. Eventually, we were referred to Accurate Installers. They knew of the brand and make and said that they would be able to check it out and give a professional opinion when they could come out. They were pretty booked up at the time, so we ended up putting our name on the list and made an appointment for a month and a half later. The office staff was very friendly and responsive, reaching out during that time to confirm the appointment and offer alternative times when a last minute appointment cancelled. Today they arrived early and ready to go. Within an hour, the two technicians had our unit repaired (replaced the thermopile) and cleaned up, looking like new! I was shocked at how good it looked. Overall: communication, price, service were all 5 stars. I highly recommend! read more

Accurate Installers - Fireplace Services Near Me

When you find a great service with responsive and reliable staff- it's hard to stay quiet! For months, I have been searching for someone to help me get my above ground pool up and running. I've never owned a pool, so as you would expect, my family knows didley squat about the maintenance! Every pool company I called, I got the same answer, "sorry, we don't service above ground pool" or "sorry, we don't service your area". As a last resort, I reached out to my neighbors on NextDoor. A few weeks later, I was given AI's information. I was confused because per Home Advisor, AI specialize in gas/ wood stove installation. However, the person who referred AI said they service her pool. I sent an email to AI and provided them information and pictures of my pool and the components. Within just a day I received a reply from Heather! I was excited- but decided not to hold breath, just yet. Previously, I had two people who volunteered to help, but never showed up. Heather kept her promise and sent the most amazing person, Alan! My patience and bad luck has took a turn for the better! I've been in customer service for over 20 years and when you meet dedicated quality people, they are easily recognizable. During every service call, I bombarded Alan with a 100 questions about pool maintenance. I sort of feel bad for distracting his work- but Alan was so calm, patient and pleasant that I think, he didn't mind. He treated me with respect and never once made me feel like an idiot for asking "stupid" questions. I'm always happy to see Alan so I can pick his brain. After about 4 service calls, I'm not intimidated by the pool components anymore! Alan has educated me enough that I could manage the basics. If anything goes wrong, I got Heather on speed dial! I appreciate AI's dedication to providing excellent customer service, which is pretty rare these days. I am certain that AI goes above and beyond for customer satisfaction. I highly recommend AI. Their prices is definitely reasonable! They will be the first company I will call, if I am in need of other services they provide. Thank you Rob, Heather and Alan! read more

We bought a gas fireplace from Northwest Natural Appliances in Portland. They suggested an installer from their area and we had already called Accurate Installers in Battle Ground. David, from Accurate, had already been to our home to give us an estimate. I did the original demo work myself and needed to have a mason come in to beef up the lintel bar. David happened to call Shane, who was in the area. Within a half hour Shane showed up and discussed what would need to be done. David suggested we have Shane do the masonry work and build the frame for the fireplace from CMU,, rather than using wood. Cost would be about the same and he would coordinate with Shane to get the work done. Using CMU made it easier to address necessary clearance issues dealing with combustibles near the fireplace. David got an estimate to us within a day. The other company I called did not do any masonry and I would have had to hire an independent person to come in before they could start working. I called Accurate and talked to Heather, super lady. She was always positive and upbeat. We decided to have the work done by Accurate. Bid in hand and date set all seemed good. Suddenly David had to delay due to a personal injury, so we rescheduled. No problem. When the next date rolled around, my wife and I both tested positive for COVID so we had to put off the installation again. Heather and David understood and did everything necessary to make it work. Finally got together for the install. David and the Accurate crew showed up to install the fireplace, Masons showed up shortly after them. Between the two of them they got everything installed in one day. My wife and I chose to do the finish work on the exterior ourselves. David was easy to work with and the masons were efficient and made the day an adventure. Both companies were down to earth hard working people. We were happy with the job. Kudos to Heather and David. I would definitely use both companies again. read more

Installed our new pellet insert. I highly recommend Dave and Accurate Installers. They did a great job and kept us informed when they were running behind schedule due to challenges in an earlier installation. read more

Had them install a stove pipe for a pellet stove. Was quoted 650 for the install $245 for the parts for the parts to do the install when it was all done the bill came to $1,300. Be sure you get a written quote from this company. I do have to say they did excellent work they the install was great it's a beautiful installation and the stove works wonderfully read more

We just replaced our old builder grade gas fireplace with a Regency and Accurate Installers did the work. It was an $11,000 project so it was important for us to find someone with experience to handle the job. Accurate Installers was exceptional. They arrived on time every day, cleaned the work area every day before leaving, and they were pleasant even when our project took a left turn when a right was planned all along! They pivot like ball room dancers! I highly recommend Accurate Installers. read more

A contractor highly recommended Accurate Installers as I was looking for a company I could trust on tear-out of an old gas fireplace and installation of a new one. I spoke with Heather on the phone to make my appointment and she was pleasant and I appreciated that she gave me an idea ahead of time of what the cost range of my job might be. Dave and Alan came out to take a look at the job and give the final estimate. They were ahead of schedule and called to see if I would mind if they showed up early, which was great. They gave me a fair price for the uninstall/install and got right to work tearing out that day! They were careful not to damage the new wood floor, and hauled away all the garbage. They were polite, knowledgeable and friendly. They provided information on the plan for install before they left and assured me to give them a call with any questions along the way. They will be my go-to from now on! read more

Chad & Josh came out and serviced my propane fireplace. They thoroughly cleaned the entire fireplace including the lower service panel, the glass window, and the exhaust duct, and the "logs". They carefully replaced the embers, installed a new fan, and connected the battery backup. Their work was outstanding! One thing that really impressed me was that they were very respectful of my home. They removed their shoes before entering my home -- without having to be asked and immediately placed two large clean drop cloths around the fireplace are to protect my carpeting. They even draped their vacuum cleaner so that it did not exhaust dust into my living room. Afterward, they rolled everything up into the drop cloths and left no debris behind. They remained another 20 minutes to make sure the fireplace was functioning perfectly and the new fan was operating correctly before departing. They were completely professional, knowledgable, and answered all my questions. I will definitely be using this business again and referring my friends. read more