January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

They came and fixed my washer on time and got the job done professionally. I will use them again…read morefor rental properties and personal property as well.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

I was on next door asking for ice machine repair and Efrain reached out to me first. He came over…read morethe next day and looked at my whirlpool refrigerator and fixed it. I had a few questions and he answered them and explained in terms I understood, He was nice, professional and charged a reasonable price. I highly recommend him.

Family owned business with a great group of people that just the right thing because they want to…read morehave a positive impact on the community. The owner of the business helped me move a side by side refridgerator freezer (after hours) and we had to remove the doors of the appliance to get it out of the kitchen. Not an easy task, but they know what they are doing and they do it well. I would go to these people before calling anyone else. If they can't do it, they would find someone that can do it for you.

I called 3 times - they said they would send somebody - didn't show up and didn't call…read more I guess I can find somebody else to fix my dryer.

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

I had an excellent experience with Wright Appliance, and what impressed me most was their honesty…read moreand willingness to help -- even over the phone. My refrigerator suddenly stopped working, and I was worried I'd need an expensive appliance repair service call. I called Wright Appliance, and instead of immediately trying to schedule a visit, they took the time to walk me through some troubleshooting steps over the phone. The technician was extremely knowledgeable, patient, and professional, and explained everything in a way that was easy to understand. Thanks to their guidance, I was able to identify the issue and get my appliance working again without needing an in-home repair. That level of honesty and customer service is rare in the appliance repair industry. They clearly care more about helping customers than just making a quick service call. If you're looking for an honest, knowledgeable, and trustworthy appliance repair company, I highly recommend Wright Appliance. They've definitely earned my trust and will be the first company I call for any future refrigerator repair, washer repair, dryer repair, or appliance service needs. Outstanding customer service and integrity. Five stars.

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

This company is TERRIBLE! OneGuard Home Warranty hired them to come look at our washing machine…read more The window for the repairs that we chose was between 2-4pm. We chose this because we would be home and it was a good time for them to come. They left a voicemail at 930am saying they can come in the morning (when we are not available). I was in meetings and didn't see the voicemail. We call them at 3:30 to see when the tech will be here and they say, "oh sorry, he was trying to service your house at 10am but you were not available." I KNOW THAT! THAT'S WHY WE CHOSE 2-4PM!! It's incredible that people like this are even in business.

One Guard home warranty sent Homeward to my home for a broken microwave handle. Although I had…read morepaid for premium coverage through One Guard which would cover the handle, Josh from Homeward diagnosed a broken handle as "not normal wear and tear" on a 10 year old microwave seemingly a dubious evaluation. I spoke with Josh at length and the first story was that my micro door was not available. After ending conversation I found it 35 seconds later online and could have had it delivered in 2 days, which I texted to Josh and he said "Okay Cool" on April 5, 2022. I patiently waited for Josh to turn in his report to One Guard. After six days, (should have happened within 72 hours) I called One Guard on April 11 only to find out that Josh had never submitted any report. Regardless, after a month of waiting, One Guard told me they were ordering the door. Hearing nothing I called back a few days later and they were not due to Josh's dubious evaluation on a 10 year old microwave. Moral of this review: I ordered the door myself for $327 which Josh had quoted over $500 for on the first conversation saying it was out of stock or not obtainable any longer, had it two days later and installed in 15 minutes. Do not rely on Homeward Appliance Repair for honesty if they are hired by One Guard. I am so very disappointed in both companies!

It's sometimes hard to get repair people to go out to Fountain Hills especially during the weekend…read more In some cases, we've waited for days and weeks to get plumbers, cable people to our location. Our washer decided to do a Niagara Falls on us on Friday and we were faced with not being able to get anyone out until Tuesday. Thank goodness for this place. Our repairman, Sabino called when he was 15 minutes away, diagnosed the problem over the phone and when he came to the house, he knew what to do right away. He was professional and was in and out within an hour.

Terrible experience. Been struggling with our freezer for over 6 months. Very unprofessional on the…read morephone and they will mess up your scheduling. We rearranged our Schedule two different times for them to try and come. Only for them to try and come on a different day that was previously stated would not work. Then no longer being able to come on the agreed upon day and time. Use someone else.

Always amazing quality service!…read more Have been working with this company for 20 plus years! Honest and professional!

We have a refrigerator that is decades old (it was here when we bought the house). Inside is a…read morebusiness card from Lewis Appliance in Scottsdale with a handwritten date, 1990! So, the first time we had issue with the unit, we called Lewis Appliance and they fixed the problem. It's a family business -- they were fun and friendly, as well as efficient. Two years later, I decided to add stainless steel door inserts on our oak-panel fridge/freezer -- I called them to ask if it was something they could do -- yes! Fridge/freezer now looks up to date and is beautiful. Another two years down the road, our unit was making noises. The son-in-law stopped by and discovered there was a clogged line which he cleared and the problem was resolved. We couldn't be more pleased with this company.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!