I always have a positive experience when I come to this location. Customer service is friendly and…read moreknowledgeable. Shipping is expensive but it will get to its destination on time! They also do a fabulous job with printing services. I use them when making personalized chip and candy bags.

Surprised, only fedex in norcal has no customer restroom, I would avoid it going forward. If you…read moredon't want to make money from these traffic, I would give to someone else. It's not customer oriented, as a field worker, we like the services the fedex shop provided but not this one. We need to wash our hands after unloading the boxes!!! The value is reduced if no complimentary services.

They offer poster printing here but lamination & foam bottom are out. Came here on Wednesday…read moremorning and was helped by a lady with tattoo. She took her time to finish the job though. To print 5*7 and 21*28 poster took almost an hour. I even went to buy stuff from Safeway next door and came back... still not done. When asking if I could pay first, she said ' I will wait until it's done'... and keep chitchatting to her assistant manager.. ok I will wait then. When I asked her about the price, she started to have attitude. Oh well...there are other FedEx center I can go to. Ok ..... make sure you are not in a hurry when coming here and be in a really good mood

They get the job done here. The customer service is average without a smile…read more Sometimes you have to goto a specific delivery place to return some items and this was one of those times. I prefer the UPS Store, but needed to make a return that was only offered through Fed Ex so here we are. This location is in a busy shopping center. A smile/warm greeting is nice, but not required to get the job done. The location is pretty small, but efficient. They get the job done here.

I've printed several posters at this location and they always turned out great. Staff was friendly…read moreand the printing was quick. Their costs are a bit higher but it's worth making sure it turns out correctly.

Went to go get passport photos taken for me and my son. My son went first and then camera battery…read moredied; it hadn't been charged. I was told to come back. I said I could wait 15 minutes. I was told that wasn't enough time. Disappointing experience.

Came in today for some printing of important documents. I never have a working printer at home - so…read moreI end up coming here every once in a while. Printing and faxing isn't much cost at all - there is a get around even if you don't want to pay the extra couple dollars for behind the counter service - you email and get a bounceback code for self print. Faxing is a couple dollars - a little more if it isn't local. This is in Fruitvale shopping center. Popeyes very near by. Friendly workers here - I think I remember at least two. Very fast service and full of people needing this or that.

Never thought I'd leave a review for fedex but have to say that all my experiences here are not…read moreonly great, but a highlight of my day. Everyone here is super friendly, down to earth and knowledgeable. Really loved working on a wedding project with the manager Loren in particular the last time I was there. Not surprised now to see that this fedex has the highest rating of all the fedexes in my area.

I needed to send a small envelope next day…read more Only one overworked employee that I could see. Piles of packages. Needing attention on the counter. ( fdx driver just dropped off ) 3 people in front of me. The overworked employee was polite and professional. I imagine during peak it's slow here...? I had a positive experience.

Just stopped by this FedEX location to drop off a return package and had a pleasant experience…read more I walked in and Cody came over to me and helped me quickly and even provided with some information without being asked to help make future visits even better. He even took my package and helped me finished up prepping it for send off. I usually have pretty good experiences at FedEx dropping off packages so it wasn't unusual but worth mentioning since most reviews are usually just frustrated customers. Thank you Cody for making my experience friendly, seamless and quick.

I'm honestly surprised by some of the negative reviews. Most of them feel overly nitpicky. I've…read morebeen coming to this location for about half a decade, consistently shipping and returning Amazon packages. The staff has always been polite and helpful. I've never had an issue with shipping or returns, and they've never given me any hassle at all.

Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

I came in today for a livescan fingerprinting. The process was super easy. The staff was super kind…read moreand friendly. They even gave me a chair while I waited. I definitely recommend coming here if you need your fingerprinting done. :)

I recently visited the UPS Store at Greenhouse center to get passport photos. Service was fast,…read morefriendly and professional. However the first set of images would not upload to the passport website as the background looked too dark. So I returned to the store and photos were taken again, and Hayley used her tech skills to lighten the background before sending them to me. They worked perfectly and I was able to submit my application and the passport has already been delivered. Thanks again to Dana, for her help and service and to Dana for assistance with photo and tech support. Actually, everyone I talked to in the shop was pleasant and helpful.

Miguel is may driver in Oakland and he does not attempt to deliver packages. Do not use Fedex if…read moreyou live in apartment. Drivers suck.

They totally steal stuff from you and this location they stole my package. They said that they…read moredidn't make it through customs. Total BS very disappointed very bad. I hate when my packages go through Oakland to get to the East Bay. It really is a frightening experience because half the time my package is never make it to me

Excellent service - great questions being asked during the quotation phase. Fair pricing. Rapid…read moreturnaround. INCREDIBLE quality.

I first contacted Joel for a quote for some brochures in late August, and I received a response the…read morevery same day with some questions for clarification. This was my first time placing an order on print materials and I forgot to mention many details concerning the type of paper I wanted (i.e. glossy, matte, regular uncoated paper, paper weight, etc.). I really appreciated Joel's patience and willingness to walk me through the process of figuring out what I needed while keeping overall costs in mind. In the end, I went with 80# Gloss Text in two different sizes for two difference brochures (ordering 1,000/ea) - 8.5'' x 11'' - $195 8.5'' x 14'' - $295 Those prices included folding (tri-fold for the letter size, quarter-fold for the legal size), and also PDF proofs prior to printing. We finalized my order on September 11th and the brochures were delivered ($10 fee) on Friday, September 22nd, just in time for a slew of job fairs at work. The brochures turned out beautifully (perfect paper weight and type, glossy and vivid color photos and text). All in all, I am so pleased with the team at In and Out Printing Service and highly recommend them!

Dharma helped me out with a messy return after the store told me I couldn't return it at their site…read moreand needed to take it to UPS. The person at the store said I didn't need a box just the receipt for return at UPS, but I got to UPS and they said I needed to print the return slip AND have a box. Dharma hooked me up with a box and taped it up and I paid $2 to return. Never buying online from Footlocker again, they make it hard to process a return but Dharma saved the day with his willingness to help.

Went to drop off a package and clerk didn't even help me. She went on to help the customer that…read morecame in behind me and totally ignored me. I then realized that I could scan my own package in and that is what I did. The girl was totally useless and has tatoos all over her arms. If you see her, she won't help you.