If I could this company 100 stars I would! The time they…read morespend with you on concept and design before any contract is signed is unprecedented. Their teams are professional and clean. Every day they left our home as when they started the day cleaning sweeping and vacuuming. I was kept abreast of the process constantly from start to finish. Project started on time and completed so much faster than anticipated. From demo to completion including cabinets countertops tile work and painting in 4 weeks. Incredible!!!!!

This is the 2nd time I've used William Birchard Remodeling. First for the kitchen and then the…read morePrimary bathroom. BJ, Jennifer and Kevin are wonderful, creative, fun and willing to try new things. Everything was handled professionally and I always knew what was happening. I recommend them for any remodeling projects!

The Ferguson store at 8190 E. 22nd St had not been my go to store as I live a distance away.... I…read morestopped by the store on my way home from from the MVD Center to purchase a few toilets parts at the beginning of the month. Just yesterday, I needed to go back to do a return & rebuy something which was more fitting for my needs. On both occasions I received outstanding care & concern for my project...by two gracious patience counter people. Thank you both Brandon Dahl & Jon Johnson. You are a credit to how the public, particularly your typical home owner, attempting to do their own work should be treated..Your smiles are/were contagious.. While waiting for my turn, I also noticed how kindly they treated the hardworking contractors...

I needed a "tank to bowl horn" for a champion 4 toilet bowl. Super abstract part but they tried…read moretheir best. Decided to exclude the part and it works without it. I appreciate the effort they put into helping me. Keep up the solid work. Maybe next time I will be asking for a part that isn't an enigma...

Great experience with the re-model of my guest bath. All work was completed in a timely basis and…read morethe results are wonderful. I called about a minor problem with the shower and Bill Horton responded promptly and the problem was fixed to my satisfaction. I would hire this remodeling team again.

Bill and his crew installed a new front entry door on my house. When I purchased the home, it had a…read morepoorly hung front door that didn't seal correctly. The strike plate had to be adjusted for the lock to even close! I put up with it for a year, probably going through miles of weatherstripping. After an unsatisfactory experience with a different repairman, I contacted Bill and Horton Remodeling Services. He was very thorough in the initial call with explaining fee breakdowns, the likely cost, and listened to what I needed and even what I hoped to pay. Even though I paid more, it was worth it. I got what I paid for, as the saying goes. The door was done beautifully, and they cleaned up perfectly after the job was finished. They had to remove and replace a security door as well, so it wasn't a simple job! I was kept informed of the job progress with texts, and emails. * This would be a five star review, but the door had a long scratch from the top almost to the doorknob when installed (the install was done while I was at work and unable to see/view the door). When I contacted them, they didn't offer any type of money off, and told me that was how they received the door from the company. Then they offered to quote me a price to paint the door to cover the scratch. I feel that contacting me when they picked up a scratched door to see if I was okay with it would have been better, and then perhaps negotiating a bit lower price for a damaged door instead of waiting for me to notice the damage and ask about it. I was disappointed about that part of the job and interaction. **** UPDATED REVIEW: Bill contacted me and worked out a repair on the door. He was very kind and understanding about it. I appreciated his willingness to do so, and I would not hesitate to recommend or use this company again in the future. They do excellent work, and Bill is great at communicating on costs, and concerns.

Fantastic experience with this company! Before Trinity Kitchen & Bath, I never had any experience…read morewith a countertop install, so I was not sure what to expect. From the first call with Jesus to the install I am very impressed. I told them I am on a tight deadline and they delivered (only a few days!) Later I found out that he have to pick up the quartz himself in Phoenix in order to hit the deadline. Great friendly guys, with great skills and attention to detail! Love love my new quartz countertop!

From the owner: Bathroom remodels Kitchen remodels…read moreCustom countertops and fixtures

Daniel was great, friendly, and informative. Honest help and pricing transparency. Highly recommend!read more

Daniel did GREAT! He came and looked at my porch corbels that were separating and were load…read morebearing. They came right out and lifted it and router the corbels back in they touched up the paint and put braces on it. They were fast professional, cleaned up and put braces on all of the other posts so they match and look great!

I reluctantly started a kitchen remodel because it felt so overwhelming on where to start, but I…read moredid so because my wife had been asking me for a new kitchen for a couple of years now. From the first conversation with Rick Chao about my budget, my concerns and my wife's wish list, I felt more at ease. Rick went over our options with us, the various features and quality and helped my wife and I agree on a kitchen that we would both be happy with. I really appreciated the level of professionalism that Rick brought to the table, there were no surprise cost, the installation was impeccable and even though the install was completed 1 day late, Rick was proactive and contacted me prior to the deadline to let me know there was an issue with a delivery hence the delay. Rick is going to be my go-to cabinet guy for Arizona!

Right Choice was recommended by my builder. Unbeknown to me as to why, besides prior experience…read more Now granted, Rick Chao himself, installed my cabinets and for the majority of the work he addressed most of my concerns. However, I wish he would have designed our cabinets. Upon taking delivery and initial install, the builder specifically spelled out on the floor the appropriate dimensions for the bathroom vanities and ended up being oversized and had to remove and receive some sort of credit (still wondering how my handles supposedly offset that), but my primary gripe with this whole endeavor is that I feel my cabinets were unfinished. Excuse I received was that the proposal they put together was for a 2cm countertop (which they did not receive the bid) and I ended up going with a 3 cm countertop and they said that because the cabinets were designed with a 2 cm that the plywood ended up not being finished due to raising the countertop. Now, in my entire experience of constructing a new home; it is evident to me that there is no accountability for any of the subcontractors I've dealt with. Hence, I'm struggling to recommend these folks yet I'll still give them a decent review because they appropriately know how to charge and not back up the 'white glove' delivery per their bid. Rick is an awesome guy; but felt like he was trying to convince me to not patch the exposed OSB to not make it look like it was a cabinet issue but more of a countertop issue. So buyer beware of their lack of accountability. It was proposed that I should quote a stainless steel finish to make it look the countertop guys screwed up.

This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

Finished 3 months late, poor communication, overpriced,…read moreunprofessional, average workmanship

I would not recommend this company. Take your money elsewhere. After signing a contract they…read morecompletely fell off the radar with scheduling. They represented prior to signing that their timeline beginning to end was 8 weeks to complete install. after signing it changed to 12 which moved out our timeline considerably. The owner provided a courtesy to us with our order. His son was not pleased and let that reflect on his behavior towards us. After install their were issues. we crated a final punch list and they sent out a tech. the tech did not finish and said he would come back and did not. He said I signed off on final approval. That was false. Again, the Jr of this company acting out after being angry early on. My cabinets are not done and they still have work and want final payment. I wouldn't trust them to put together a desk from IKEA. Take your hard earned money elsewhere. But, if you have endless time, money, and bandwidth for abuse, go with these guys.