I recently asked Access to change the locks in a house that I manage. They answered their phone, agreed to meet me at the house at a certain time on the following day, and showed up when they said they would. They were polite, listened to my request, and changed the locks and left me the number of keys I requested. They left no mess and mailed me the bill for the agreed cost. Prompt and no-nonsense, which I like. I'll call these guys again, next time I need locks changed.
Note that this company works out their van, so there is no physical location. I originally asked if it would be cheaper to take the locks off and bring them to their office, but there is no office, so they will come to you. That is easier for me... I don't have to try to take the locks out of the doors. read more