I couldn't be happier with the service I received from John. After locking myself out of my new home, I left messages with a couple locksmiths before reaching John, who was the only one to answer in person. He committed to coming after he finished his prior job. In the meantime, one of the previous folks I'd left a message for called and since he was closer, I canceled with John, who was very cordial about it. The locksmith who came couldn't get into my house after 90 minutes! I then called John, who graciously came back out though he had already left the area - and got me in within 5 minutes. He couldn't have been kinder or more skilled, and he educated me about licensed locksmiths vs. those who are not. I highly recommend Access Lock & Key! read more

My daughter locked her keys in the car and it was a Sunday morning. I had never had to use a locksmith before in the Cary area and was stressed out about who to call. The reviews I read helped in making a decision and I am happy to write that John turned out to be what the reviews said...'excellent'! Within 30 minutes he had made contact with my daughter and had the car door unlocked and at a VERY reasonable price. His confident and reassuring voice helped calm me down as I was panicking for my young teenage daughter. I hope this review helps anyone else battling to decide who they should call. Thank you John and will not hesitate to call you should I need your service again! Auxy read more

I had a front door deadbolt go bad after 23 years. I called a competitor and they made me feel like an idiot for calling. John walked me thru my options and I choose buying a new lock instead of reconditioning my old one. (A new lock can be adjusted so your old keys work if same manufacture). After picking up the lock, I called John back , he remember who I was and said he could be over in 30 mins. John spent more time on fixing what was wrong with the first installation and made sure the new lock works like butter. I can highly recommend John, a honest, polite, professional for your lock needs. Well worth the money!! read more

We just bought a new home and wanted the locks changed for my peace of mind. I called Access Lock & Key and John, the owner, answered. (Not an answering service +). I asked him what the cost was and he stated the service charge and the per cylinder rate over the phone (++). I asked him when I could get on the schedule and he was able to come with in 30 minutes! (Unheard of +++). He was in my home a total of 20 minutes to change the locks. I felt safe with him here and I would highly recommend him. If ever needed I will definitely use Access Lock & Key and will recommend him to everyone. My real estate agent also. read more

These guys are true professionals. Highly recommend! Today, I called Access Lock and Key with some questions regarding the three locks on my house. John answered the phone promptly and was very informative regarding his recommendations, pricing, and the ultimate solution to our problem. This was a breath of fresh air after I had called other locksmiths in the area who were unable to give pricing or information over the phone. John came out to my house promptly and was able to fix all three of my locks within the hour. He did a fantastic job, was very through and professional, and I will definitely be using him again! read more

My front door would not unlock. I removed the doorknob, and the latch would not retract from the door jamb. The latch was broken. (Good thing we had another way out of the house!) I called Access Lock & Key, and he was at my door in less than 30 minutes. In seven minutes, the broken latch was removed and the door was opened. He installed a new latch and put the doorknob back on, and everything was once again fully functional. From the time I called until he drove out was less than an hour. I highly recommend Access Lock & Key. read more

My key to my house stopped working, so I thought I would have to have my locks rekeyed and it would cost a lot. I was really happy when John scheduled his visit so quickly. He determined that the locks were just dry and needed lubrication. While he was here, I got another key made in addition to him fixing the locks in record time! John was also great about checking that my security was in force with my keys. I was very relieved when he presented the very reasonable bill. Great job, John - I highly recommend his work! read more

All I can say is omg! I called John this morning because the back door of our salon was broken and he said he could come by at 2:00 this afternoon. He was right on time!!! It took less than an hour for him to replace the lock and we were even able to keep the key component of our old lock so we wouldn't have to make a dozen new keys!...and we saved a few bucks in the process! I can't say enough about how punctual and efficient John was and rest assured we'll be calling him for all our locksmith needs! read more

My car key broke in half inside of my car and I needed to drive to work the next morning. He went out of his way to squeeze me in at the end of the day to accommodate my needs. He quoted me 2 prices and also tried his best to give me the cheaper price, which I ended up getting. He showed me how everything works and provided fast excellent service for a great price, lower than getting a new key from a dealer. If you need a locksmith, this is your guy. read more

I received top-notch service from Mr. Jones. He arrived to my home on time and spent considerable time fixing my doorknob that was damaged weeks ago due to an incompetent alarm installation "specialist." Because of the top-notch service I received, I was saved from having to spend over an estimated $150 if I had to get a whole new doorknob set! Instead I paid under $100 to fix my doorknob and it's better than ever! read more

John was fantastic. I called after my wife had locked her keys in her car at a Cary park, and John was almost apologetic that it may take him 30 minutes to get there! He made it in 20, did a great job quickly, and was as friendly as they come. The cost was very reasonable, and it's always a positive to deal with a local owner who takes pride in his work and is happy to do it. I couldn't recommend him any more. read more

My wife and I locked ourselves (and our newborn) out of the house today. I found Access Lock & Key on yelp on my phone, John picked up right away, I asked him his price for a lockout, he showed up within 15 minutes, opened the door, and I paid him what we agreed on. Excellent service, very quick, very professional, and a nice guy! I'll definitely call him back for any future locksmith needs. read more

I called Access Lock & Key to re-key the locks in my home. He was on time, professional, and went above and beyond. I have a storm door that I didn't originally ask him about which had been giving me problems. He was able to take a look at it also and diagnose the issue within just a few minutes! John is very knowledgeable, and I will definitely send all of my friends his way! read more

Needing a locksmith for the first time (after locking my keys in the car), I saw Access had great reviews on Yelp. John certainly delivered. He was there within 5 minutes, and quickly had my keys back in hand. He was very personable, and though I hope to not need a locksmith again, if I do, I will certainly know who to call. Flat rate for cars, as well! Accepts credit cards. read more

I just moved to Cary area and needed to have the locks rekeyed. I called 3-4 locksmith companies and Access Lock & Key is the best. John is the very friendly and the price is very reasonable. He showed up on time and rekeyed 6 locks in 20 minutes. He didn't charge the service fee for a second trip later to our house to install a digital lock. Highly recommended! read more

We just moved to the area and needed our house re-keyed. I called John at Access Lock & Key this morning. He quoted the price and was able to come out right away. The cost was exactly what he had quoted, even though he did a little repair to a deadbolt and a handle. Very courteous, friendly & professional. Would definitely recommend his services. read more

John was incredibly friendly and when I tried paying him a tip for his services he wouldn't accept it! Most of the "big" businesses cost around $120 to get you back into a locked car. He only cost $65. Call these guys, seriously! Oh, and if John does come to help you out, make sure you ask him to tell you his "story." It's a good one! read more

We moved from New York into our home in Cary. Phoned John requesting replacement keys for the house locks. He arrived promptly; was courteous and performed his expertise with professionalism. You would be hard press to find a better company in Access Lock and Key. Don't waste your time and money looking anywhere else. read more

John was clear about the price before hand, was on time, finished quickly. He additionally helped with the smart lock we wanted bolted on to the dead bolt for no charge (even though he had warned me on phone that he would charge if the installation was not straight forward). Overall, very professional. read more