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    Access Laser Center

    5.0 (3 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Access Laser Center

    Tattoo removal

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    Southern Surgical Arts - Dr. Kyle Summers, at Southern Surgical Arts Chattanooga

    Southern Surgical Arts

    3.0(41 reviews)
    6.0 mi
    $$

    Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

    I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

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    Southern Surgical Arts - Dr. Andrew Ray, at Southern Surgical Arts Chattanooga and Calhoun

    Dr. Andrew Ray, at Southern Surgical Arts Chattanooga and Calhoun

    Southern Surgical Arts - Dr. Jeri Mason, at Southern Surgical Arts Chattanooga

    Dr. Jeri Mason, at Southern Surgical Arts Chattanooga

    Southern Surgical Arts - Dr. Chad Deal, at Southern Surgical Arts Chattanooga

    See all

    Dr. Chad Deal, at Southern Surgical Arts Chattanooga

    Access Laser Center - tattooremoval - Updated May 2026

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