Ok, I have had anyone review my face like they do here. The technician was amazing! She was…read morefriendly, intelligent, and gave me advice I've never had before. I've been getting Botox and fillers for years. I thought it was perfect. I'm waiting to see the full results of my visit. I'll post soon enough.

I can't feel or see any difference. After spending about 35-40 min for a 2 very highly recommended…read moreservices on very pricy cost $$$. I had checked many places and only 1 in Chattanooga "HB" its worth the time and the money!! From now on I will only follow the recommendations since I'm tired of disappointment. Also ladies we need to know the value of the services, if someone charged big $$$ they need to provide the service they are charging us for!!!

My brows look great! I had a brow lamination and tint. It was my first experience with this and it…read morewent very smoothly.

10/10 service! The cutest little salon, convenient location near Publix on the North Shore! Free…read moreparking on both sides of the street. I look forward to coming here for brows for months to come :)

I've had a lash lift twice. Courtney is excellent, listens to her client's needs, treats with care…read moreand provides wonderful service.

Courtney is great! I love my lashes and eyebrows where she tinted them!…read more I'm going back Thursday for a facial.

Pamela and her staff are amazing. They honestly care about you and work to achieve the best outcome…read morefor you using therapy techniques suited to you. I've been coming here awhile now and have no complaints whatsoever. Pamela massages the muscles, etc., to relieve tightness, pain, nerves, etc. Keri and Denise help with exercises Pamela sets up exclusive to your needs. You'll never get more personalized service or anyone as caring, helpful, and compassionate as these ladies.

1 Star - An Unforgivable Mess of a Service Experience!…read more We booked a couples massage at Massage Envy on North Shore two to three weeks in advance to celebrate a late Valentine's Day. My wife and I took an entire day off work and even arranged for 45 minutes of travel (one way) 1 1/2 hours in total, to drop our son off for childcare, all to make this appointment at 9 AM. We received two confirmation messages from Massage Envy the evening before, so we were all set. The morning of the appointment, with barely an hour's notice, the manager--Jordan--calls to cancel our appointment. Her excuse? That it was "unsafe to drive" due to snow and "ice on the road." Let me set the record straight: We live on top of Lookout Mountain, drive a rear-wheel drive pickup, and the temperature never even dropped below 36°--hardly freezing conditions, making ice formation IMPOSSIBLE. The roads in Chattanooga and surrounding areas were perfectly clear, and I personally woke up at 5 AM to get ready and drove our son to childcare, ensuring we could make our appointment on time. Instead of taking responsibility, Jordan spewed a weak, laughable excuse about unsafe roads and then had the gall to offer us facials or individual massages at different times as if that could ever make up for the massive inconvenience and wasted day off work. We explained our entire situation--our meticulous planning, the sacrifice of work and time, and the real disappointment of having what we had been looking forward to ruined. Yet, she showed zero empathy. When I asked her to escalate this to her boss and compensate us with two free massages for the utter disruption, she called back and flatly refused, offering a pitiful upgrade for a facial or hot stones instead. I asked for the 60 minute massage to be upgraded to 90 minutes, to which she said she could not do that because of their "system". To add insult to injury, she arrogantly tried to correct me when I pointed out that, per their own website, we would have been charged for canceling the appointment--if we'd canceled ourselves, that is. But because her team "couldn't come in," she tried to rewrite their policy on the spot claiming we would not have been charged. Finally, I requested a full refund of our gift card due to the worst customer service experience I have ever received, and she dismissed us entirely, claiming she could do nothing since we purchased it online. This is not only unacceptable; it's an outright scam of a customer service experience. Massage Envy on North Shore, under the management of Jordan, is a total disaster. Their bull**** excuses, complete lack of accountability, and shockingly poor customer service have ruined what was supposed to be a special day. Do yourself a favor and steer clear of this place if you value your time, money, or sanity.

Okay hands down the BEST MASSAGE EVER! I've been working out daily for the past year and decided to…read moreadd massages in my recovery. When I say that massage was more than worth the investment. From the time I walked through the doors the experience was life altering, no exaggeration! The staff from the hostess to the masseuse 10/10. Beyond attentive, extremely professional, thoroughly explanations, amazing listeners. I could honestly go on for hours. And it smelled heavenly. Immediate tension relief just walking through the doors. My next visit will be the entire spa experience not just the massage.

Welcoming staff, clean space and great prices. I had a facial with Daisy and definitely plan go…read morerebook in the future. Cute little shop in the waiting area to kill time.

Love love this place! I received a gc for my birthday and had my first facial. Not sure what to…read moreexpect, my esthetician was so polite, knowledgeable and patient. The space is calming, clean and inviting especially when you get back to a room. 10/10 would recommend to anyone.

I just had the most magical experience with Suzanne. Hands down the best facial of my life!! I…read morealways believed facials were mostly about relaxing and less about results, but Suzanne knows what she's doing! She cleared my black heads, milia, exfoliated and hydrated my skin. It was also extremely relaxing. A true treat!! All of the women at PURE Face Care are true gems! Great energy and so inviting. I also like how they have cultivated a collection of skincare that you don't see everywhere. All skus seem very intentional! I can't wait to go back!!

This is an amazing place to shop. The people who work here, especially Kerry and Renee, are…read morecustomer-focused 100 percent. They have a great selection of products and are only happy to help you try them and sample if necessary. I highly recommend The Cosmetic Market.

Their service did not match the great product lines. Needed to restock - I left with only a few of…read morethe products I wanted - that's how uncomfortable I felt with their treatment.

Got a surprise massage for Father's Day and loved it. We scheduled a massage an hour before they…read moreopened which was nice so we could enjoy the rest of the day. It's a well decorated with dark but warm, inviting colors. The scents of essential oils and incense wafted throughout and provides a calming feeling as you walk in. I got a 1 hour deep tissue massage with Heather. She was very nice, and did a nice job addressing my back pain. While she didn't use as much pressure as I prefer on my back, she did address the pain by also working on my lower body where bad posture and tightness can contribute to the pain. It was all around a nice experience, with maybe a little more pressure preferred but not enough of a negative to avoid this spot. Would definitely come again.

So this was my first facial ever.. I got a personalized eminence facial along with an extraction…read moreand eyebrow wax. I am absolutely obsessed! The ambiance of the building and room was very relaxing. Afterward, the esthetician gave me some recommendations to my skin care routine for my skin type. I actually bought one of the serums and have been using it a few days and after the facial and a few changes in skin care, I already feel like my skin is healthier. Very excited to return!

I highly recommend Morgan Kissner for anyone serious about skincare. She is extremely professional,…read moreknowledgeable, and attentive to detail. She takes the time to understand your skin type and concerns and customizes treatments accordingly. The environment is clean, relaxing, and welcoming, and the results speak for themselves. I've seen a noticeable improvement in my skin and will definitely continue coming back.

I would not recommend this business based on my experience. The service did not meet expectations,…read moreand there was several issues that were not resolved in a satisfactory manner. Frist of all to get anyone to answer the phone is a miracle. The owner and some employees there have that "better than you" attitude. I honestly wish i could give less than a 1 star