Writing this review from the perspective of someone who has never been to a dermatologist…read more Appointment time takes weeks to get in. Can't complain about that since demand rules. Checkin on day of appointment was normal to most Dr visits. I completed my paperwork and was immediately taken back to the exam room. Got dressed into the lovely open back gown and within minutes the Dr and assistant came into the room. Then like a well planned process they inspected from from head to toe, starting at the top then arms, shoulders and working there way down. Dr dictating to the assistant. A few concerns were found. She used a freeze spray on my forehead. Just a little cold burning and only a little discomfort hours later. Then she needed to biopsy some moles and samples from other areas. A small needle to numb the spot then without. Any pain she shaved them off. No pain at all during the visit. Hours later I can feel some small discomfort similar to a bug bite or paper cut. Really a quick and nice visit. Willing to take the time and answer all questions. Top service here. Lots of doctors and very happy with who I saw.

Not sure about the dermatolgy, but the aesthetician side gets an F. Came in for a consult, got…read morerecommendations, made an appointment for treatment, given a card with time and date, received no confirmation phone call prior to appointment, arrived at appointment on date and time hand written by the same jumbo lip lady who rudely told me my appointment was yesterday. I showed her the card SHE wrote with time and date and she basically told me oh well sorry... I don't live in Cleveland. I drive many miles there to receive services I can't where I live and to be made feel as if I did something wrong is appalling. I have a history of skin cancer and need to see a dermatologist for follow ups but won't be using this establishment due to the fact they are in association/business with the rude, superficial, idiots across the seating area.

My visits with Olivia are always positive and comfortable. She is amazing and always so through…read morewith her exams. She takes the time to listen to my concerns and always has a good, clear answer or diagnosis. She is very knowledgeable and attentive. Her assistant is wonderful as well. I always leave there feeling I have had the best of care and that I am a valued client.

Inefficiency in practice. Take a day off work for your appointment…read more At 76 my time (what's left) is valuable. Was waiting for a NP not an MD. Walked out. Overbooking? Poor management! This was at the Cleveland office. Lost a patient. Good doctors?

I had a 9:30am appointment and was not seen until 10:50am. They opened at 8:30. I don't see how…read morethey could be an hour and twenty minutes behind after being open for only an hour. To make matters worse, the doctor was only in my room for 5 minutes. There is a clear lack of care for people's time.

Entire staff are so professional and kind-hearted. Definitely compassionate from Dr's down. I am…read moreso impressed with their knowledge and attention to detail. They jumped immediately to deal with my cancer and made me feel well cared for. For anyone looking for a great Dermatologist and group I highly recommend Dr. Tusa and staff.

Caring & Professional! :))) All of my questions were…read moreanswered & needs were met with such a sense of excellence & grace! The staff is a team FOR YOU! Dr. Hoops is friendly & focused on helping you achieve the most desirable & best realistic results possible. His surgical skills are truly remarkable. I place full trust and confidence with Dr. Michael L. Hoops, M.D. and his impeccable supporting staff! Bravo! :))) Thank you!

From the owner: Specializing in: - Physicians & Surgeons, Cosmetic Surgery…read more- Physicians & Surgeons, Breast Care & Surgery - Physicians & Surgeons, Laser Surgery - Physicians & Surgeons, Plastic & Reconstructive - Physicians & Surgeons, Hand Surgery

Such an amazing place!! These ladies are so friendly! IV hydration was phenomenal !! Easy to get…read moretoo! Great prices. Relaxing cozy environment!

Loved the location. Sharlotte was super friendly and was very helpful and educational. I will…read moredefinitely be going back to see her. I got Botox and when I returned for a follow up she added a little more in an area that needed it. Very trusting and atmosphere was very relaxing.