I noticed the sign outside for a FREE hearing test at Ascent Hearing Center and decided to stop in…read more With hearing naturally declining as we get older and after years of wearing a headset for work, I figured it was time to get mine checked. I walked in on a Friday, and although their technician was out for the rest of the day, the receptionist quickly scheduled me for the first available appointment Monday morning. The process was smooth from start to finish. I filled out a short evaluation form, and the actual hearing test took less than five minutes. The staff was warm, welcoming, and professional. The technician also took the time to share helpful tips on how to preserve my hearing, which I really appreciated. The office itself has an inviting waiting area, and there's convenient parking available in the back. Overall, it was an easy, informative, and positive experience; definitely worth stopping by if you've been putting off getting your hearing checked.

Ascent Hearing is the place to go for all your hearing needs! Sam and Barbara make you feel…read morespecial. Sam truly listens to your needs and helps you get your life back! Barbara is sweet and cares for you every step of the way! They carry a variety of products and help you find the right fit for you! Hearing aids are not cheap but they make sure you get the right one for you needs and it is worth every penny! I went with a pair of hearing aids from Starkey and they gave me my life back. I went from constantly going "huh" to being involved in conversations again. My hearing was so bad I could not hear my son very well anymore so having conversations with him was difficult. The first time I heard his voice with my hearing aids on brought me to tears, I now have conversations with my son everyday and hear every word! The biggest surprise was how well they filter out background noise! One night I came home and I heard an owl hooting over everyone talking. It had been years since I heard owls near my home and I thought they no longer visited near me. I was wrong, I just wasn't able to hear them anymore! The hearing aids that I got from Ascent hearing gave me my life back! And now I get to have a great conversations with Sam and Barbara every time I go in for a check up!

I waiting more than 4 months for hearing aids to get a move on for my dads to even get a…read morecontinuing forward so we can go pick up. their number is not even updated in there appointment cards. I had to go to my dads primary doctor for referral movement authorization because at sonus office they didn't do ANYTHING until I did went to get moving process. Thank you to AltaMed help they forwarded a fax to see what was going on. Then I still had to wait another 2 weeks more and I called again to why is it taking so long. The front desk said it will take another 2 more weeks because his approval had not went thru. Then I waited again another 2 weeks to check up and I asked for an appointment to finally go next month October 7. so basicalls it's taking more than 6 months for there service.

Care manager is not nice. She was not caring to my mother. She says things unprofessional…read more However, office staffs are friendly.

I need a hearing aid, "Hear Well Center" fought with my insurance for weeks costing me thousands of…read moredollars and never getting the care or hearing aid I need. Good doctors, support staff was the opposite. Very bad experience.

Had a sudden loss of hearing and my ENT had me go for audio testing. Have suffered with Tinitus for…read moreway too many years.Very good test and explanation of my needs.

I love this place. They have saved me a lifetime of being hard of hearing…read more If I knew it was this easy, I would have done it long ago. The staff has changed, but the service is excellent.

I received good service & an excellent type hearing aid , a slim Protek hearing aid. Brian did my…read morehearing test & answered my questions. I went to him six weeks later for cleaning & a checkup on my aid. Brian is a great & friendly audiologist. Very professional. He hooked up my aid to my cell phone so I can hear cell music. News, movies, cellphone call more clearly so far a great experience. Will be back for check upon 41/2 months. My hearing experience has improved . The slim model stays in my ear.

Horrible experience with both audiologists at this location. They try to push the devices they are…read morefamiliar with on you. Marie is very impatient and would get annoyed with the questions I would ask her. I ended up looking for a new place to go for my hearing issues. I am 100% pleased and I am happy that this new facility cares to help me.

Poor customer service in getting back to me about my hearing aid. Had to call anthem to find out…read morewhy i wasn't approved for an aid. Yet I had an appointment with Eric ordered a hearing aid over a month ago. So I have been waiting for my aid. Several calls and several messages left where ignored. And when I call I would get a weird phone response it would just hang up on me. I am very sad n disappointed as I've usually been treated better. And I am now am faced with looking for another provider that doesn't ignore me.

we were getting hearing aids for my mom for the first time. The whole team has been wonderful in…read morewalking us through the whole process. We got a hearing test done for my mom then we discussed the options and designs available. Darlene was very wonderful and helpful and patient. She walked us through how to use the hearing aids. She also speaks Cambodian, which was very helpful in easing my mom nerves. We drop off the hearing aids about every six weeks for a quick cleaning and it's been easy breezy. The prices are great compared to independent hearing aid offices that my mom's insurance had recommended one doctors office in Torrance tried to charge $7000 for the service and hearing aids. Costco prices are around 2 to 3000 everything included with a two year warranty. I highly recommend this place.

This whole office is so kind and attentive to their clients. My uncle recently was getting his…read morefirst pair of hearing aides and was very pleased with the service he received from Miriam. She was very kind and patient and explained things thoroughly. The other staff members were also very helpful.

They have several locations but none pick up calls or call back. I got lucky by calling the…read morebellflower location and the receptionist was able to fit me in at the long beach location. Currently sitting in the lobby waiting for my hearing test. It has been an hour. Do yourselves a favor and don't come here. The wait time is ridiculous and no one has said anything to me.

They don't answer the phone!!! Tried to contact the office to schedule an appointment but no one…read moreever answered the phone. Voicemail states to leave a message and someone will return your call,LIE! No one ever returned my call. Very bad business practice and poor patient care

First time coming to this clinic this year. Went in for throat and nasal issues I'd been having for…read moreyears. I was prescribed nasal spray. I was told I'd have an over the phone follow up. They never mentioned a fee if you miss appointment which is odd because I was told a follow up to see if the spray was working or not which doesn't seem like I was taking space for anyone else walking in. No voicemail was left. I am a medi-cal patient. $50 is a lot for me to pay all for a "missed appointment" that I was not informed about. I was told to send a letter stating what I am stating here and got no response. Just a recurring reminder in the mail. Will not recommend this place.

Terrible service...waited months for a new patient appointment for me and my husband only to have…read moreDr Yoshpe cancel it, by email, 3 weeks prior to the appt date. I called and spoke to friendly person who promised to see if he could find an opening to reschedule my appt. Waited a few days and when I didn't hear back from him, I called the office and got a very unfriendly person who made it clear that she wasn't going to help me (seriously couldn't care less). Decided to share this as a precaution to others that are considering this office/dr.