Back visiting family. Thanks to the staff that is taking care of my loved one. The Nurses and the…read morePhysical Therapy department have been working with my father trying to get him ready to come back home.

One of the most cleanest facility I've been to. I work for a hospice company and are in constant…read morecommunication with Kei-Ai with mutual patients staying here. The staff here really make a difference. They communicate well and really provide quality of care to their patients. I would gladly recommend this place for your family!

I cannot say enough wonderful things about Dr. Pearce and her team. I am incredibly grateful for…read moreeverything they have done for me. When I first found the Dizzy & Vertigo Institute, I was completely lost and terrified. After experiencing two bouts of vertigo, my entire world turned upside down. My anxiety (which I had struggled with for many years) was through the roof. I constantly felt like I had this gravitational pull, was unsteady all the time, and honestly felt like I was losing my mind because I had no idea what was happening. I had seen two different ENTs, and both told me, "It's just BPPV. It should go away soon. Give it a couple of months." But no one could explain the constant gravitational pull, the swaying, or the feeling of instability. I was left without answers or guidance, and I became desperate. Finding Dr. Pearce was truly life-changing. During one of the scariest and lowest points of my life, Dr. Pearce gave me something I desperately needed: hope. She not only gave my condition a name, PPPD, but she also told me that it could be treated. At a time when I couldn't imagine ever feeling normal again, her confidence and optimism became my guiding light. From my very first consultation through every follow-up visit, I was treated with kindness, compassion, and genuine care. Dr. Pearce never once made me feel like my symptoms were "all in my head" or that I was overreacting. She listened, validated my experiences, and made me feel truly seen. Little by little, day by day and month by month, I began to improve. There were times when I felt more like myself than I had in months. And whenever I experienced a setback, Dr. Pearce was there to reassure me, adjust my treatment, and help me move forward again. I always knew I had someone in my corner, and that support made all the difference. Eventually, I reached the point where I "graduated" from treatment, and I was so excited. A few weeks after my last visit, however, I suddenly began feeling unstable again. The swaying returned while I was sitting and even when I was trying to sleep. Although I was doing my best to stay positive, the symptoms continued to worsen. As soon as I spoke with Dr. Pearce, she got me in quickly, reassessed my symptoms, and gave me a new treatment plan. Once again, it worked. I felt like myself again. One of the biggest lessons I've learned is that PPPD can have ups and downs, and I may experience symptoms again in the future. The difference now is that I'm no longer afraid. I know what I'm dealing with, and I know I have Dr. Pearce's expertise, compassion, and unwavering support to help me through it. Dr. Pearce didn't just help treat my PPPD, she gave me my confidence, my hope, and my life back. I will be forever grateful to her and her entire team. If you're struggling with dizziness, vertigo, or PPPD and feel scared or alone, I truly cannot recommend Dr. Pearce and the Dizzy & Vertigo Institute highly enough.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!

The office staff was very professional During my visit. The…read morestaff member Jose who helped me was patient and professional also. I would recommend this office to my family & friends.

This review is for Physician Assistant Dr. Luna,…read more I'm very disappointed with the unnecessary delay in receiving my medication. Typically in a sensitive appointment you would think that when the Dr. uploaded the information/results online through their portal, proper medication would be sent to the pharmacy. Especially with no new or concerning information given. I have not been informed of any urgent concerns requiring face-to-face consultation. When contacting them the medical assistant stated" the Dr said you can wait a week!" Withholding medication for arbitrary reasons especially refusing to act on already- available test results until an in person visit one week later is unethical and illegal. As a result, I have been left without critical medication, which I believe constitutes neglect of care and may qualify as patient abandonment. I hope this feedback is taken seriously, and that future patients don't have to face the same unnecessary delays.

THEY NEVER ANSWER THE PHONE THEY NEVER RETURN MESSAGES…read more This is the most disappointing experience. Dr. Ford's office simply DOES NOT ANSWER THE PHONE. It's been over 1 month of calling at least 3x a day and they not only DON'T answer the phone, but they NEVER call back with my many voice messages. My voicemails are very clear with my name, birth date, insurance #, phone #, and a simple message, but they are all ignored. I need to get surgery and this was the only doctor in my network who was assigned to me, so I'm stuck because they CANNOT BE REACHED BY PHONE. So I'm in a quandary because even if I could possibly get a hold of them for the consultation, I know that the road to getting the surgery, booking follow ups, etc. will be the same. That is not the kind of doctor/surgeon I can count on. Very disappointed and stuck.

The best quality I have gotten since I gone through a difficult situation in the past , Dr. Ford is…read morehands down amazing with his sympathy and compassion. The people in the office are kind and professional.

Need to improve the patient care in their optical department! The optician obviously needs to work…read moreon organization, communication, and reliability skills.

can you believe a doctor that wants you to submit an email from her website in order to schedule an…read moreappointment? Neither could I. Not to mention they don't answer the email. Too bad I can't put a minus sign before the only star you get

I cannot say enough good things about Kim and Ms. Jennifer!! Both of them are so knowledgable,…read morecaring and go above and beyond to help you meet your goals with speech/myofunctional therapy. My son and I absolutely adore Ms. Jennifer and I know for a fact that we would not have gotten as far as we did with a standard therapist in an office setting. We met at the park and our sessions were so FUN - my son is 4 and loved coming to see Ms. Jennifer, which made the process easier on me to reinforce things at home. She met him exactly where he's at and was always found creative ways to help him do his exercises. Kim made herself available to me as needed and was so easy to talk to. She has a compassionate and kind approach and I love that I could relate to her as a mom. So grateful we found you all and would recommend to anyone :)

Absolutely outstanding experience! Kim and her team have…read morebeen fantastic to work with. Jennifer has been amazing and we are so glad to have found this group for speech services.

Dr. Davis is horrible. She does not return calls. To get lab results I have to make call after call…read morewith no results.

If I could give this facility zero stars I would! I am a New Patient & I scheduled an appointment a…read moremonth out due to no soon availability with Dr. Valerie Green. I called to confirm my appointment & the call center said my appointment had been canceled due to her having a fellowship that day. No one called to notify me & they canceled without my consent. If I wouldn't have called to confirm my appointment I wouldn't even of known it was cancelled. I called & no one could even accommodate me an appointment and tried to offer me the next available until February 2026 this is insane! Staff needs to do better & notify patients of any appointment changes!!!!!

I've been coming to this hospital since 2017, nearly a decade, and after my family's experiences, I…read morewill never willingly return. The one exception was the doctor who cared for my Abuelito when he was taken off life support. He was incredibly compassionate and even prayed with our family. I will forever appreciate him. Unfortunately, my experiences with many other staff members were the complete opposite--rude attitudes, eye rolling, and acting annoyed simply because we asked questions about my grandfather's care. One experience I will never forget happened during the month my Abuelito was hospitalized. As a single mother, I brought my two toddlers to visit him. We were allowed upstairs, they weren't causing problems, and when we were asked to leave because of visitor policies, I had no issue with it. I only asked for an update on my grandfather before leaving. Afterward, I returned because I forgot something and overheard his nurse standing outside his room saying, "Who brings babies into a hospital? So dumb." She didn't realize I was standing behind her. When I told her that talking about a patient's family right outside his room was inappropriate, another nurse threatened to call security because I was supposedly being "hostile." What makes this heartbreaking is that this ended up being the last time my children ever saw their great-grandfather. A few days later, he passed away. Healthcare workers are human and I understand difficult days--I work in customer service myself. But there is a time and place to vent. Patients and their families deserve basic dignity and compassion. What may be a forgettable interaction during someone's shift can become a memory a grieving family carries forever.

I have been a patient since 2018. Dr Ellen Rothman .She very caring, very knowledgeable…read more,understanding and go the extra mile to solve health issues. The staff is very pleasant. The wait time to be seen has greatly improved!! Even the Parking has been improved!!!

Nice staff and quality place. I was able to get an appointment quickly and the help I needed to get…read moremy hearing back on track. Would recommend.

Thought this was a great place but since Sunny left, it's hard to find someone in there that cares…read moreabout their patients. I decided to look elsewhere. I bought hearing aides from them which were extremely expensive, and yet when I inquire about a concern, they don't seem to care.