My 91 year Aunt is currently residing at Kei-Ai South Bay in Gardena since December of 2023. I am…read moreso happy about her being at this Facility! Torrance Memorial provided me a list of 8 facilities in the South bay area to choose from. I started going to visit them one by one. On my journey, Kei-Ai stood out from the rest in terms of cleanliness, appearance and Leadership Team. I met with the Admissions Director, Cintya, for a tour. She was very knowledgeable and thorough. Upon my Aunts arrival, I was able to speak with Jeff Tabor, the Administrator. Jeff was great, very personable and took the time to speak with me about my Aunt's care and answer my additional questions as well. April, the Director of Social Services, was also very helpful in guiding me and answering questions regarding DPSS. Since my Aunt has been there, I am impressed with the Nurses and CNAs and the attention that my Aunt is receiving. My Aunt has Dementia so it is critical for her to be in a caring environment and her needs are being met. The rehab has been going well and she is progressing! I have visited at different times of the day to check to see how my Aunt is doing as well as my friends. We have found her to be neat and clean and attended to. The floors are clean and the bathroom is kept. I am also impressed with the recreation agenda, Bingo, Karaoke, etc. Anyone who is looking to find a place for a loved one needs to feel comfortable that they will be taken care of in their absence. You will find that peace at Kei-Ai South Bay!

Back visiting family. Thanks to the staff that is taking care of my loved one. The Nurses and the…read morePhysical Therapy department have been working with my father trying to get him ready to come back home.

I don't usually write reviews, but my experience with the Dizzy and Vertigo Institute of Los…read moreAngeles was exceptional and worth sharing for anyone suffering from vertigo or balance disorders. During a very difficult vertigo episode, Dr. Nava and her team found a way to get me in to their facility the very next day. When you're going through something like that, responsiveness and compassion matter, and they delivered both. Dr. Nava is thorough, patient, and truly cares about getting to the root of the problem, not just treating symptoms. Their follow-up care by phone and Zoom also showed a level of commitment that you just don't see very often anymore. I also want to thank Justine, who helped coordinate everything. She was professional, kind, and extremely accommodating with scheduling, which made a stressful situation much easier to manage. My testing with Dr. Ni lasted three hours and was incredibly comprehensive. Some parts were physically challenging, but what stood out most was how well he prepared me for each step. Before every procedure, he explained exactly what we would be doing, what I might feel, and why it mattered. That level of communication made a huge difference and helped reduce the anxiety going into the testing. What also impressed me was his constant attention to my well-being during the testing. Dr. Ni repeatedly checked on me throughout the process, making sure I was okay and reminding me that we could stop at any time if I needed a break. That reassurance and his calm, professional manner helped me successfully get through what were some very challenging procedures. Because of the thoroughness and expertise of this team, I now have a diagnosis, a treatment plan, and most importantly, confidence that I can manage this condition moving forward. As someone who has worked in professional sports for 27 years, I have been around high-level medical professionals and know what great care looks like. The Dizzy and Vertigo Institute team operates at that level. They are professional, compassionate, prepared, and they genuinely care about their patients. I am very grateful to Dr. Nava, Dr. Ni, Justine, and their entire team for helping me through a very difficult health situation. When you are dealing with something as disruptive as vertigo, having the right team makes all the difference. I'm very thankful I found this one. Jack R.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!

The office staff was very professional During my visit. The…read morestaff member Jose who helped me was patient and professional also. I would recommend this office to my family & friends.

This review is for Physician Assistant Dr. Luna,…read more I'm very disappointed with the unnecessary delay in receiving my medication. Typically in a sensitive appointment you would think that when the Dr. uploaded the information/results online through their portal, proper medication would be sent to the pharmacy. Especially with no new or concerning information given. I have not been informed of any urgent concerns requiring face-to-face consultation. When contacting them the medical assistant stated" the Dr said you can wait a week!" Withholding medication for arbitrary reasons especially refusing to act on already- available test results until an in person visit one week later is unethical and illegal. As a result, I have been left without critical medication, which I believe constitutes neglect of care and may qualify as patient abandonment. I hope this feedback is taken seriously, and that future patients don't have to face the same unnecessary delays.

I'm two weeks post op now from septoplasty with turbinates reduction surgery. I have never breathed…read morebetter. This surgery was an outstanding success. Dr. Ford used bandage packing after surgery. No stents were used. After three days is a follow up to remove the bandages. Although it was not recommended by the doctor, I pulled them out myself after two days with no ill consequence. The bandages are merely to soak up the blood and stop the bleeding. I am grateful he did not use stents which I heard are in your nose for over a week. I also had trouble getting through to the office as mentioned with other reviews, but if you can get past that, I can recommend Dr. Ford. This man has 40+ years experience which set me a little more at ease.

THEY NEVER ANSWER THE PHONE THEY NEVER RETURN MESSAGES…read more This is the most disappointing experience. Dr. Ford's office simply DOES NOT ANSWER THE PHONE. It's been over 1 month of calling at least 3x a day and they not only DON'T answer the phone, but they NEVER call back with my many voice messages. My voicemails are very clear with my name, birth date, insurance #, phone #, and a simple message, but they are all ignored. I need to get surgery and this was the only doctor in my network who was assigned to me, so I'm stuck because they CANNOT BE REACHED BY PHONE. So I'm in a quandary because even if I could possibly get a hold of them for the consultation, I know that the road to getting the surgery, booking follow ups, etc. will be the same. That is not the kind of doctor/surgeon I can count on. Very disappointed and stuck.

Need to improve the patient care in their optical department! The optician obviously needs to work…read moreon organization, communication, and reliability skills.

can you believe a doctor that wants you to submit an email from her website in order to schedule an…read moreappointment? Neither could I. Not to mention they don't answer the email. Too bad I can't put a minus sign before the only star you get

I cannot say enough good things about Kim and Ms. Jennifer!! Both of them are so knowledgable,…read morecaring and go above and beyond to help you meet your goals with speech/myofunctional therapy. My son and I absolutely adore Ms. Jennifer and I know for a fact that we would not have gotten as far as we did with a standard therapist in an office setting. We met at the park and our sessions were so FUN - my son is 4 and loved coming to see Ms. Jennifer, which made the process easier on me to reinforce things at home. She met him exactly where he's at and was always found creative ways to help him do his exercises. Kim made herself available to me as needed and was so easy to talk to. She has a compassionate and kind approach and I love that I could relate to her as a mom. So grateful we found you all and would recommend to anyone :)

Absolutely outstanding experience! Kim and her team have…read morebeen fantastic to work with. Jennifer has been amazing and we are so glad to have found this group for speech services.

Dr. Davis is horrible. She does not return calls. To get lab results I have to make call after call…read morewith no results.

If I could give this facility zero stars I would! I am a New Patient & I scheduled an appointment a…read moremonth out due to no soon availability with Dr. Valerie Green. I called to confirm my appointment & the call center said my appointment had been canceled due to her having a fellowship that day. No one called to notify me & they canceled without my consent. If I wouldn't have called to confirm my appointment I wouldn't even of known it was cancelled. I called & no one could even accommodate me an appointment and tried to offer me the next available until February 2026 this is insane! Staff needs to do better & notify patients of any appointment changes!!!!!

I have been a patient since 2018. Dr Ellen Rothman .She very caring, very knowledgeable…read more,understanding and go the extra mile to solve health issues. The staff is very pleasant. The wait time to be seen has greatly improved!! Even the Parking has been improved!!!

Hello, I would like to share my opinion with everyone who is considering reaching out to this…read moreinstitution regarding various issues. First, I want to say that the staff is very knowledgeable, and most importantly, very kind and attentive toward patients. I had surgery on 09/22/25, and I am very pleased not only with their professionalism but also with their care. The hospital is very clean and comfortable, and I am truly grateful to them. Of course, I am still in the process of recovery and will need to meet my doctor again after the surgery, but I am confident that I will be very satisfied with the final results. Thank you for helping me.

Great pediatrician and doesn't pressure you about vaccines! Love her, she's really good with kids…read more The nurses are super sweet as well

We love Dr Hogan and her staff! We were referred by a friend back in 2020 during Covid , I…read moredelivered my baby and needed the 5week check up for her, I had no problem making an appointment. They always provide great service and quality of care. Thank you guys!!