The office say so to text. It takes them hours to respond and they Keep asking questions not applicable to my case. We used to go direct to Dr Eapen and when she was on her own her office and care was absolutely incredible. Unfortunately the office staff is so rude, slow and difficult it makes it very difficult to see her. read more

Dr Eivaz is still 5 stars in my book. He never fails to listen to what you have to say and just has a very calm way about him. He previously referred me to UCLA because he felt they might have different ideas on how to treat my nasal condition even though they are out of network because he wanted me to be exposed to other options and possible new treatment available at a teaching hospital. He's not like some other doctors who have a huge ego and insist they know better than anyone else. I did have the surgery done by UCLA, but requested to return to Dr. Eivaz for follow ups since I felt comfortable seeing him and didn't feel the staff at UCLA could provide aftercare that Eivaz wouldn't be able to take care of himself. Plus driving out to Westwood and paying to park at the university parking lot for the same quality of follow ups didn't make a whole lot of sense as far as I was concerned. If you're in need of a great ENT specialist, I highly recommend Dr. Eivaz to anyone in/near the South Bay Area. read more

Beach Cities ENTS - Ear Nose & Throat Near Me - Torrance, California

I was referred here by my primary insurance provider, Optum HMO (no deductable). However, when I arrived for my appointment they insisted on (apparently) using my secondary insurance and would not allow me to see a doc before I paid what felt like a $35 extortion fee. In 30 years I've NEVER had to pay $35 with my HMO. The person who tested my hearing was great (African-American who is curiously absent from the website) but Dr. Levine left me feeling like he treats every person with hearing issues exactly the same. He was not at all concerned about the onset or progression of my condition; there was a 10-second confirmation of the diagnosis I presented him with and a handout that included treatments based on urban myth (really!). read more

Dr. Eivaz is amazing! Listens and never rushes through the appointment. The problem is trying to get through to anyone on the phone is impossible. They will text to death for making an appointment and getting prescriptions. Having an issue with a prescription is texting hell. It's unfortunate. read more

I had an amazing experience at this facility the front desk were very polite and i felt peaceful and calm , Dr Eivaz was also an amazing dr who was kind and understanding, he listened to my concern and answered all my questions. Good job people skills outstanding read more

I had my first visit at the El Segundo office In October 2025. The doctor was great, but staff bombards you with text messages. I made a follow-up appointment and believed it was for the El Segundo office, the only office that I knew was in existence. But the office made the appointment for the Torrance office, unbeknownst to me. I had never visited nor even knew a Torrance office existed. Once I realized the address was different, I immediately contacted the office. They charged me a $50 fee for cancelling and said it was office policy. I believe this is disingenuous since everything was done via text and no one confirmed this was a different office that I never knew about or had ever been to! read more

Doctor at Beach cities ENT ordered a double biopsy on 2 nodules on my thyroid because they were growing fast and the possibility for malignancy was significant. I scheduled the biopsy and then as instructed called the office to schedule a follow up. I was told first availability appointment was almost 3 weeks later because my doctor was on vacation. I asked (multiple times) to see one of the other 3 or 4 doctors in the practice. I explained I just wanted one of them to go over the results with me. I was told the office manager said no. Asked again and explained that 3 weeks was a long time to wait for biopsy results that I was told would be ready by day 3. I was told again that the office manager said no. Thankfully I was able to get the results from my primary care doctor. I think that an office manager should not be making these types of decisions. I will not be returning and would advise others to not patronize this practice. They are heartless. read more

Beach Cities ENTS - One of the text messages. I guess by this logic a doctor can't cover for another? - Ear Nose & Throat Near Me - Torrance, California

Dr. Eivaz and his team were great! The check in process was smooth and they got to me quickly. Dr. Eivaz and Marissa (sp?) listened to my concerns and took care of me. I would definitely recommend them. read more

My 4 years old son is been a patient of this office for like two years or so,as Dr.Sesi was his previous doctor and his already retired. Now, I'm loving it so much as his new doctor is Dr. Rose Eapen. She is very good, sweet and humble taking care of my son. She address everything needed for my son to feel better with frequent nose bleeding. She takes action right away what needs to be done. I don't feel a lot of worries now about my son from bleed during school, sleeping or anywhere we go. Thank you to Dr. Eapen! I highly recommend her to be your ENT doctor especially for children's. read more

I canceled with plenty of notice and they have been harassing me and my emergency contact for a $50 cancellation fee. Cheap and petty!

I went to this office for the first time and was very pleased. The wait time was very short, receptionist was friendly and courteous. I was even able to get a next day appointment. My visit was with Dr Eivas. He was friendly, listening to what my problems were. He examined my sinuses and told me I had many polyps. He gave me 4 courses of actions I could take. I went with his first suggestion, which was the easiest and cheapest course to follow. After only one day my sinuses are doing so much better. I will follow up with him in a couple months. I highly recommend this office and Dr Eivas. read more

We were referred to Dr. Sesi's office by our pediatrician after my son's 4th ear infection in 4 months to discuss ear tubes (he was only 12 months old). I met with Dr. Sesi and immediately liked him. He was kind and friendly with my son, spent time explaining the reasoning behind the tubes, and I left feeling confident in his recommendation for the procedure. After our 5th ear infection a week or so after our first appointment, we scheduled the procedure to take place at LCOM hospital right across the street. Everything went amazingly well, there was good communication throughout pre and post op, and my son's ears look great. Others below have mentioned that the texting as the main form of communication with the office is an issue, but I didn't have any problems. If I didn't hear back about a question, I followed up and didn't have to wait more than 24 hours for a response. Everyone I dealt with from surgery scheduling to Dr. Sesi's assistant was extremely nice. I would highly recommend Dr. Sesi if you have little ones in need of ear tubes. read more

Dr Evian and Staff are the very best. I called early Monday morning complaining of a terrible sore throat and they responded almost immediately and got me in the same day. Good thing I called as Dr Evian gave me several medications necessary to treat my illness. I am feeling better already. Great Doctor and top of the line staff. Thank you all!! read more

This office is unorganized. It's hard to reach a person on the phone and they tell you to text. But the texting to make the appointment is slow so by the time you try to confirm a time, the appointment slot is already taken. I used to come here early but apparently they already schedule you for 15 minutes earlier than when the doctor is actually going to see you. I wish I knew this beforehand to save my own time and plan my day better. They would not send me my results without an appointment only for the doctor to tell me the results are normal... FYI, the supplements they recommend to buy in their office are more expensive than Amazon. So just get in on Amazon. read more

AVOID THIS PLACE AT ALL COSTS--THEY DO NOT CARE ABOUT THEIR PATIENTS! If I could give zero stars, I would. I came to this office in excruciating pain on a Friday afternoon, desperately needing care before the weekend, only to be treated with unbelievable rudeness and cruelty. Instead of helping me, the office manager, Megan, argued with my boyfriend over a ridiculous $50 cancellation fee--a policy that didn't even apply to him. Rather than show even the slightest bit of compassion, they punished me for a situation that didn't even make sense and refused to let the doctor see me, effectively kicking me out while I was suffering. This is beyond unprofessional--it's inhumane. Because this happened late on a Friday, most offices were already closing for the weekend, meaning I was left in severe pain with no care at all until next week. Had I known how cold and dismissive this office was, I would have never booked an appointment here and could have gone somewhere that actually treats patients with dignity. It's clear that this office does not care about people's well-being--they only care about money and their own egos. If you value your health and want to be treated with basic respect, go somewhere else. read more

Excellent service Got an appointment the same day Got my ear serviced and a hearing test in 40 minutes What more do you want ?? read more

Dr. Eivaz and his team are beyond amazing and wonderful!! Dr. Eivaz has the best bedside manner ever and very informative and comforting! My husband had been so sick for months, Dr. Eivaz performed a procedure and now he is on the road of recovery all thanks to him and his team! Mind you my husband, has never been sick in the 25 years that we have been together, and hates going to the doctors. This is a testament of how great Beach Cities ENT is. My daughter has had issues all her life having a stuffy nose and now she is seeing Dr. Eivaz, she's a young adult and said "wow mom he's really good I feel so comfortable and at ease". What more can I say, don't wait run to go see them you will not be disappointed. read more

Outstanding service I got to experience as a first time at an ENT office. I went in for an infection in my ear pit. I wasn't sure what to expect when I had my first appointment. As I walked in the front desk staff was very welcoming. She knew what she was doing and was very quick to get my information. I was called in very fast. The office is very clean. Dr. Eivaz is very welcoming and knows how to talk to their patient. He's also a great listener to their patient. read more

I never saw a humiliating and disrespectful Dr. Appointment as this one . Please take a look at this picture . The office text me to come at 11:45 today 7/13 I text ok. When I went to office they charged me the copay and I paid. Then one lady said You came late! I told you last time you should be here on 11:15 I said : No you did not. They text me to come at 11:45 and my appointment was at 11:45. Then a very aggressive rude lady Meghan unpleasantly said No I have to reschedule you because you are late! I said look at the text. My original appointment was at 11:45 . Also you text me to come at 11:45! She said Well this text is automated and is not valid . I understand.I said but it came from you office. I took my time! She said well you don't understand. Let me explain... if you are not comfortable we can refer you to another ETN. I said ok give me another appointment! She was the most unprofessional office worker that I ever saw in my life. For more information about the my whole experience I will post in Yelp soon. Thank you for reading. Maybe helps them to become more organized. read more

Beach Cities ENTS - The last part -two days prior to my appointment confirming to come at 11:45 on 7-13-23 With Dr. Eivaz. - Ear Nose & Throat Near Me - Torrance, California

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My daughter had been complaining of hearing loss , our primary care doctor referred us here. I called and the automated system recommended I send a text request for appointment. I received a response within the hour and they were able to schedule my appointment for the next day 8 am . That was impressive, in todays world of we are completely booked until 2 months from now being able to be seen in less than 24 hours is a huge plus . We arrived on time to our appointment and were seen almost immediately. The staff was polite and professional, we were seen by PA Sami , he was extremely professional. Took time to address our concerns and scheduled further in-depth testing . All in all I highly recommend. read more

DO NOT COME HERE. Megan the office manager is horrible. She was citing to a cancellation policy that didn't even apply to my situation and threatened to take me to collections for $50. She was being very unreasonable. Avoid at all cost. read more

HORRIBLE! I was referred to this office for ENT services. When I called I reached an automated system instructing me to text for an appt. I texted for an appt. I was told that I could not see an MD even though my referral was specifically for an ENT. I took the appt offered with their PA, Sami. I then called my primary care's office asking them to redirect my referral to another ENT group for the above reasons. During my call to my primary's office, I was informed that Beach Cities ENTs had submitted a referral to my primary's office on behalf of Dr Bret Levine for some procedure or procedures. Why would they be asking MY DOCTOR'S office for a referral when they have never talked to me, LET ALONE SEEN ME?? This is the most UNPROFESSIONAL medical office I have EVER dealt with and that is saying something. I wouldn't recommend this group for anything. In fact, I would strongly suggest finding another office to deal with. To Beach Cities ENTs: You better correct the above "error", and you better do it fast. My doctor's office is filing a complaint against you! Oh and if you have not already figured it out, I will not be using your services. CANCEL MY APPT! read more

Easy time booking an appointment. Excellent service when I arrived - not much waiting; careful yearly exam and discussion. Requested referral was made and I received notice about it being approved really quickly! These doctors really care about the patients the serve. read more

Dr. Rafii and staff are awesome great care , amazing communication and great customer service

First I have much respect for The Doctors that run this business. They're thorough and will help as much as possible. What I don't like is the actual office staff. Not the nurses but the reception area. I get it working with the public is hard but that's the job. Megan the Office Manager embarrassed me and argued with me over a $13 bill that I had just got a few days before. I told her I'd pay it with my round of bills this month and she wouldn't take no for a answer. I get that too I'm a bill collector in real life, but I honestly didn't even know what the bill was for. I asked what if I already paid it, she said "I need proof, show me your bank records in your phone" this was unprofessional. This Beach Cities is why I likely won't be back. I have health issues, I can't spend time in the Lobby being harassed over $13 when it's not even aged more than 5 days. I'm worried about test results and possibly having a tumor and your staff is loud talking me in front of patients about $13. I paid it and will move on. Hopefully they make some changes but I'll be canceling my next appointment. read more

The office is nothing special, located in an old medical building, with absolutely no internet service in the office. There are two patient rooms in the back, with one doctor on duty, so the doctor goes between two patients. The front office staff are friendly and professional. Dr. Rafii is a really great ENT doctor. He is professional, knowledgeable, thorough, and listens to his patients. What specifically stands out about Dr. Rafii is that when he says he will call you to follow up with how you are doing, he follows up, even during the evenings and on weekends. I know he is busy, so I appreciate his taking time to follow up with patients. read more

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Immediate appt booking, expert medical advice & continued support post appt, I cant say enough good things about Dr. Levine and his office. Ive had an ongoing sinus issue for 3+ months. Dr Levine immediatley diagnosed my issued and presented and explained two different treatment options. He explained everything that my recovery would look like, and even provided written after care instructions AND a link to extremely helpful videos. I called on a Monday and was able to get in on a Tuesday. The office staff sent me everything electronically, which was super convenient. I wish all of my doctor's office experiences were as supportive and helpful as this office. I wish i could give more than 5 stars!!!!! read more

I rarely write reviews however my superior experience at Beach Cities Ents deserves taking time for a shout out of excellence. The office was very efficient and organized. My appointment was at 9:30 and they called me back at 9:25. The doctor actually came in at 9:30 on the dot! When I shared how impressed I was, Dr Nathan Eivaz he told me that punctuality is very important to him. He had great Bedside manner , warm, kind and gentle during the exam. He was very thorough and allowed me to see the audiologist a few minutes after my exam without an appointment. He also checked with his office manager to make sure that my insurance covered the test. Since I had fluid in my ear, he suggested some natural interventions to help move the fluid out quicker. I left there amazed with my positive experience and hope I can find more doctors in my community like Dr. Eivaz in other specialty areas. read more

I met with Dr. Eivaz to review sleep apnea. He is intelligent and progressive. He did not try to upsell me on needless procedures. He was honest and direct. I did not have to wait long, either. I enjoyed my visit here read more

Excellent ENT health care provider. Efficient in pre-visit online forms and pleasant receptionist goes along ways these days. Short wait and in and out with all concerns remedied. Definitely would go back and highly recommend. read more

This place is great. Dr. Eivaz was excellent in determining my nose condition, and came up with a treatment that would solve my problem. Their staff is always very pleasant, and they are super fast with getting insurance approvals. I left the first visit with a timeline of what would take place and when. There was no guessing on what the next steps were in relationship to my procedure. The procedure was performed shortly after my insurance approved it. I could not be happier. If you are looking for an ENT, look no further. read more

I love this office. After having bad experiences elsewhere, Dr. Aivaz and the team at this office really helped me have a better perspective of how a medical office should be. This office is run efficiently, but also still has a heart. They do what every young medical professional sets out to achieve, which is to heal or help people. Office staff is friendly, helpful and personable. I appreciated that they treated me like a person, and not a number. I was really impressed at how responsive they were - whether I made a phone call or sent a text message, a *real person* answered quickly! I also really appreciated being able to receive/send a quick text message about appointment reminders and confirmations. This was a breath of fresh air after having to constantly deal with automated systems. Thank you for making things as hassle free as possible! Dr. Aivaz was professional, with an easy going personality that really made me feel less stressed about my medical situation. Being in medical places ALWAYS makes me tense. I appreciated his polite bedside manner and honesty. I had been seeing another ENT for nearly a year with no resolution to my gradually worsening problem. I sought a second opinion with Dr. Aivaz and took his advice. I have nothing bad to say about this place. Maybe the parking lot could be less crowded, but it's a medical building so, it's expected. read more

Great staff, wonderful, empathetic doctor. Dr. Eivaz and staff communicated everything necessary in a kind and patient manner before, during and after my procedure. Our family has also had a great experience being cared for by Dr. Sesi in the past. We highly recommend Beach Cities ENTS. read more

We came here after being declined by two other places our pediatrician had recommended and going next door to the third recommendation. The doctor at the other place sent us next door, which he also works with them, and it was the best thing that could have ever happened! We didn't have a doctor in mind so they paired my 4-year-old son with Dr. Eivaz. Dr. Eivaz was welcoming and made my son feel comfortable right away! My son was unable to hear clearly and it was only getting worse so after trying a different non-invasive treatment and not working, Dr. Eivaz recommended placing tubes. He did it himself and my son is now able to hear everyone. I am so happy with our experience that even I started going for sleep apnea with the same doctor. I highly recommend this place, the staff is super nice and welcoming that my son enjoys going! I also highly recommend Dr. Eivaz! He's amazing! read more

I visited Nathan Eivaz 3 times. Each time same conclusions very arrogant. I would give Nathan negative 5 stars if that option were available. On the third visit, I asked how I get my ears cleaned. His reply was "see my doctor", my response was "she doesn't clean ears", and his response was "then find a new doctor". Epic fail Doc! Aren't you the specialist, Otolaryngologist, or ENT? Nathan, you're the doctor I will be replacing! read more

The staff and doctors at Beach Cities ENTs are great. They are knowledgeable and kind and have always taken the time and attention to make me feel like I'm a valued patient. read more

Everything about this office is A+. The front office staff is professional and responsive. I've been treated by two doctors here and the level of care cannot be beat. Dr. Levine even personally called me back when I had a concern about medications. And I want to give a special shout out to Jane, the surgery scheduler. She was so helpful working to find us a surgery appointment within our tricky schedule. Highly recommend! read more

Dr. Sesi is a fantastic ENT & surgeon. he is most approachable, kind & compassionate . i highly recommend him. his staff are amazing!! Victoria read more

Not sure if this is par for the course but I waited for an hour. I liked my doctor, but I just wish these offices would respect our time as much as they would like us to respect theirs. Additionally, I found it quite disturbing to see an NRA magazine in the waiting room. That is definitely not the place for politics, and it should be removed. read more

Beach Cities ENTS - Ear Nose & Throat Near Me - Torrance, California

You will not find an ENT as kind, patient and thorough as Dr. Rafii. He takes his time, listens patiently, and sincerely cares about the wellbeing of his patients. The staff is also very nice and responsive. I would give ten stars if I could! read more