I'm very pleased with the service and professionalism in the office. I would like to thank the…read moreoffice manager Barbara for all her help explaining the process and even spending time in the office after my hearing test. Together we made a decision that worked best for my hearing and insurance. Again thank you Barbara for everything and ask for her when you arrive. Dan.

It was Christmas Eve. My mom's hearing aid went out completely. Her regular hearing aid office was…read moreclosed. South Bay Hearing to the rescue! They graciously accepted my plea to look at my mom's hearing aids--and they fixed them that day! And just like that, they won over a new customer!

This provider really knows his stuff. He was the third specialist I consulted for hearing aids, and…read moreit was clear he has a strong technical grasp of the subject. He's kind, polite, and professional, and he took the time to walk me through every step of the process. Even though the appointment ran late--and he knew I wasn't ready to make a purchase--he continued to answer my questions patiently without ever rushing or pressuring me. It's a smaller practice, but that translates into a more personalized, white-glove level of service with excellent attention to detail--something you don't always get with larger chains. He carries a wide range of brands and is flexible in his approach, even offering the option to purchase hearing aids without a bundled service plan. He's also willing to work with you to find the right product at the right price. I highly recommend him.

First time meeting JuneSoo. Easy to work with. Answered all my questions. Spent quality time with…read moreme for my hearing test, hearing aid and demonstration. Explained every question I asked. No pressure to buy. It was a very good experience

Absolute worst! I'd never recommend this place to anyone. I went in for tinnitus and at the end…read moreof the exam Dr. Micheal tells me he get do holistic treatment for $95 dollars. His treatment was writing a list of vitamins and apps that he had to ask his assistant about because he couldn't remember.. what a joke!!

From the owner: For our clients in the Manhattan Beach area, we have an office just for you. We offer hearing…read moretests, hearing aids and other hearing loss solutions. Schedule an appointment with our Manhattan Beach hearing specialists today.

Dr Hu is amazing and the office staff is kind and courteous. Easy to schedule appointments and I…read morefelt that Dr Hu is genuinely concerned about my level of satisfaction.

Rebecca Hu is attentive, thorough, and patient. She clearly explained my test results, answered all…read morequestions, and customized my hearing aids for optimal sound and fit. She is an excellent audiologist, and I highly recommend her.

We were not impressed the first time we saw the technician for my huisband's hearing aids years…read moreago. However, two weeks ago, we were impressed with Hermes Pineda. He is very polite, kind and heard our concerns. He got him a loaner as the manufacturer needed to fine tune his hearing aids and Hermes adjusted the loaner better than the original ones my husband are wearing.. We will see him today as we need the original ones back. We hope they would work the same or better.

This place could care less about their patients. Thet sold me a pair of bogus hearing aids and…read morerefuse to fix them without charging me for a visit, even though they are in warranty. They'll charge $30.00 just for a cleaning that doesn't do anything. I had an appointment set up to fix my hearing aids, which I was told would not cost anything. 15 minutes before my appointment (as I was parking my car) I got a call from them telling me there was a charge. Never again with these rip-off artists.

I'm not a regular patient at Arcade Hearing and didn't purchase my hearing aid from them, but I…read moretook a chance and called them because my hearing aid completely blanked. The person who answered was extremely helpful and accommodating. She got me an appointment that same morning! When I got there, audiologist Mary Lewis quickly identified and solved the problem, and I was on my way. Anyone who relies on hearing aids knows what an incredible relief and necessity it is to to have them working. I'm really grateful they took me in and provided such prompt, professional service!

My 14-year-old hearing aids broke Jan 26th. At the time I wasn't sure how my insurance worked…read more(HealthNet), so I made an emergency appointment with Pacific Hearing further down Wilshire. There, they loaned me a pair of hearing aids (ReSound ENZO Q 98) and quoted me at $7800/each ($15,600/pair). There isn't much clarity on hearing aid pricing online, so I genuinely didn't know that quote was overpriced. After a month, my insurance company eventually caught up and referred me to Arcade instead, so I made my appointment mid-March. They managed to get me in pretty quickly (in 2 weeks). At the appointment I explained to Matt that I'd been demo-ing a pair of hearing aids for a month and that I'd like to see about getting the same kind. Imagine my surprise when Matt let me know they'd be $3100/each ($6200/pair) and then my insurance covered $2000. I was pretty shocked (and obviously relieved) and asked to go ahead with placing the order. I asked for white and I love them. I've worn hearing aids since I was 2 so I've never been shy about getting something colorful. My hearing aids arrived really quickly (about a week or so), but I was out of town so I delayed picking them up until today. Matt also asked if I'd like to get new molds ($85), but I'd already had mold impressions taken at Pacific, so I figured I'd wait until those came in (they wound up being $200 at Pacific, yikes). I'll definitely be sticking with Arcade going forward. Everyone was incredibly helpful throughout the process and I'm so grateful I got the referral to Arcade. Can't recommend them enough.

I was called within hours of receiving a referral from my Dad's doctor. An appointment was made for…read morea few days later. The receptionist was friendly, office was inviting. Dr. Mahloch had called us in and her voice was loud enough for Dad to hear, but it didn't sound like she was screaming at him. We've been to other audiologists where the tonality of doctors was condescending and was not pleasant. Dr. Mahloch was the opposite and I felt she wanted to do her best to help the situation. Yes, my dad's hearing is declining, will this finally be the year he decides to get hearing aids? The jury is still out on that one, but I will keep trying.

My sons school did an audiology test and needed to come here for some further testing. Wait time…read morewas about 10 minutes or so and then test was relatively smooth. Dr Alyssa was super kind and explained a lot in detail.

My 87 year old mom's hearing had been in decline for some time now and she just didn't want to get…read morea hearing device until recently. Her concern was that it would be uncomfortable and also others would know she had a hearing aid. Someone told her she could go to Costco too but I told her I felt we should go to someone that does only hearing versus a place that sells tires, Tvs and hearing aids in hopes to have a better understanding on what are options will be. I got her to finally accept the fact that we should go see a Specialist and if it felt right we would continue and for whatever reason she was not comfortable then we would simply leave and that would be that, and we could head over to Costco to check out their option (not options). I had gotten a referral to check out Dr Leiterman as my mom's first go round and we hit the motherlode (pun intended) Not only was my mom very comfortable with Dr Leiterman she was now eager to see what he could do in helping her regain her hearing. Once her chosen earpiece arrived Dr Leiterman very patiently walked us through the process (let us not forget he has to say the same thing over and over to individuals who can't hear) but he never once showed the impatience of a man who does this day in and day out. His compassion was pure and from the heart and that helped my 87 year old mom relax and welcome this potential. Once her device was inserted he asked us to walk outside and allow the every day's sounds to enter my mom's ears. Man the immediate smile that came over my mom's face when she heard the roar of the water outside his office was priceless and as we went home she kept looking to hear this and hear that in the confines of her home. Dr Leiterman gave life's little sounds back to my mom and for that I will forever be thankful for. If you are reading this and you too have a parent or family member who mirrors my experience with my mom, go see Dr Leiterman and allow him to assist your love one regain the precious gift of hearing. The smiles you will see on their faces will make you understand you have done them a great service. She never needed to see what Costco had to offer for she knew she was at the right place with the right Audiologist.

I am not a patient of Dr. Troy Scanlon but my mother is. The care & concern that he took with my…read moremother was no less than AMAZING! I haven't had a conversation with my mother in over a year. And I live with my mother. I would get tired of constantly repeating myself only to find out that she did not hear a word i said. Dr. Troy diagnosed her & set her up with hearing aids. Yes, hearing aids as in 2 hearing aids. Now we talk all the time. In fact, she walks lightly so i have to be careful what i say, cuz she just might be in the room. The office is clean. The staff is friendly. I am very pleased with Dr. Troy & so is my mother

Just wanted to give a shout out to Elizabeth at Audiology Associates. My husband and I went in…read morethere today to change out batteries and filters for his hearing aids, since we couldn't figure it out. She was so patient, calm, knowledgeable and pleasant. We have been seeing Dr. Boulder at Audiology Associates for 7 years and could not be happier with the service of their entire office. Just so grateful. Shout out again to Elizabeth!

Dr. John Davis at Audiology Associates and his staff are wonderful. My 80 year old mother-in-law…read morehas worn hearing aids since her late 20s. She has been to numerouse audiology offices. However, she recently moved to Santa Clarita to be closer to us and we took her to this office today. According to her, this is the nicest, most professional and friendly office staff with all the up-to date equipment. Her hearing aid stopped working. It was purchased at a different audiology department. Audiology Associates sent the hearing aid out for repairs and contacted the previous business where it was purchased to get the most up to date records. The staff communicated regularly with my mother-in-law and kept her informed during the entire process. The hearing aid was fixed a week sooner than expected. It was very easy to make the appointments. Once the new settings were dialed in they told her she could come in any time without an appointment for any type of adjustments. I can't say enough about how wonderful it is to work with such a professional and friendly business.