Nice staff and quality place. I was able to get an appointment quickly and the help I needed to get…read moremy hearing back on track. Would recommend.

Thought this was a great place but since Sunny left, it's hard to find someone in there that cares…read moreabout their patients. I decided to look elsewhere. I bought hearing aides from them which were extremely expensive, and yet when I inquire about a concern, they don't seem to care.

First time meeting JuneSoo. Easy to work with. Answered all my questions. Spent quality time with…read moreme for my hearing test, hearing aid and demonstration. Explained every question I asked. No pressure to buy. It was a very good experience

This provider really knows his stuff. He was the third specialist I consulted for hearing aids, and…read moreit was clear he has a strong technical grasp of the subject. He's kind, polite, and professional, and he took the time to walk me through every step of the process. Even though the appointment ran late--and he knew I wasn't ready to make a purchase--he continued to answer my questions patiently without ever rushing or pressuring me. It's a smaller practice, but that translates into a more personalized, white-glove level of service with excellent attention to detail--something you don't always get with larger chains. He carries a wide range of brands and is flexible in his approach, even offering the option to purchase hearing aids without a bundled service plan. He's also willing to work with you to find the right product at the right price. I highly recommend him.

I was on vacation in Hermosa Beach when my right hearing aid stopped working. I stopped into…read moreAmerican Hearing & Balance without an appointment. The audiologist, Eric, saw me between appointments and resolved my issue quickly by giving me the part I needed and didn't even charge me！This is a great place and Eric saved my vacation

Absolute worst! I'd never recommend this place to anyone. I went in for tinnitus and at the end…read moreof the exam Dr. Micheal tells me he get do holistic treatment for $95 dollars. His treatment was writing a list of vitamins and apps that he had to ask his assistant about because he couldn't remember.. what a joke!!

Jocelyn at the front desk is extremely rude and off putting to deal with. I have not seen or…read moreworked with Dr. Hu and I never will because Jocelyn was horrible to deal with. Never will do any business with this office.

Dr Hu is amazing and the office staff is kind and courteous. Easy to schedule appointments and I…read morefelt that Dr Hu is genuinely concerned about my level of satisfaction.

We were not impressed the first time we saw the technician for my huisband's hearing aids years…read moreago. However, two weeks ago, we were impressed with Hermes Pineda. He is very polite, kind and heard our concerns. He got him a loaner as the manufacturer needed to fine tune his hearing aids and Hermes adjusted the loaner better than the original ones my husband are wearing.. We will see him today as we need the original ones back. We hope they would work the same or better.

This place could care less about their patients. Thet sold me a pair of bogus hearing aids and…read morerefuse to fix them without charging me for a visit, even though they are in warranty. They'll charge $30.00 just for a cleaning that doesn't do anything. I had an appointment set up to fix my hearing aids, which I was told would not cost anything. 15 minutes before my appointment (as I was parking my car) I got a call from them telling me there was a charge. Never again with these rip-off artists.

Matt was patient, persistent and determined getting my hearing aids adjusted, to a level of…read morenatural but enhanced sound.. The improvement in how I hear is dramatic., Hearing normally is what you go for and that's what I now can enjoy. A superb job of calibrating them to near perfection . Hearing as well as people with no deficits is something i can now take for granted!'' Thank you, Arcade.

Extremely disappointed with the lack of communication and poor service. I drove two hours for this…read moreappointment, only to be turned down because of the clinic's internal scheduling and communication failures.When the receptionist called the day before to confirm, they never informed me that I needed to send my hearing test report in advance. I brought the physical report with me, but because a freeway crash made me 5 minutes late, the audiologist refused to see me. She claimed she didn't have the report yet and lacked the time to calibrate my hearing aid.To make matters worse, they only scheduled me for a 30-minute window for a Real Ear Measurement (REM) and calibration, which should be at least a 45-minute slot. Turning away a patient who drove two hours--especially when the clinic failed to provide the necessary instructions beforehand--is unacceptable. Front desk staff desperately need better training on patient communication and proper scheduling blocks. Avoid this place if you value your time.

My sons school did an audiology test and needed to come here for some further testing. Wait time…read morewas about 10 minutes or so and then test was relatively smooth. Dr Alyssa was super kind and explained a lot in detail.

I was called within hours of receiving a referral from my Dad's doctor. An appointment was made for…read morea few days later. The receptionist was friendly, office was inviting. Dr. Mahloch had called us in and her voice was loud enough for Dad to hear, but it didn't sound like she was screaming at him. We've been to other audiologists where the tonality of doctors was condescending and was not pleasant. Dr. Mahloch was the opposite and I felt she wanted to do her best to help the situation. Yes, my dad's hearing is declining, will this finally be the year he decides to get hearing aids? The jury is still out on that one, but I will keep trying.

I am not a patient of Dr. Troy Scanlon but my mother is. The care & concern that he took with my…read moremother was no less than AMAZING! I haven't had a conversation with my mother in over a year. And I live with my mother. I would get tired of constantly repeating myself only to find out that she did not hear a word i said. Dr. Troy diagnosed her & set her up with hearing aids. Yes, hearing aids as in 2 hearing aids. Now we talk all the time. In fact, she walks lightly so i have to be careful what i say, cuz she just might be in the room. The office is clean. The staff is friendly. I am very pleased with Dr. Troy & so is my mother

I recently had my hearing checked by Dr. Scanlon at Beach City Hearing Solutions and had a great…read moreexperience. The front office was warm and the check in process was easy. Dr. Scanlon greeted me with a smile and made me feel very comfortable from the get go. As we were going over my results, he was was patient with me and answered all my questions. I would definitely suggest Dr. Scanlon to anyone experiencing any hearing issues. And he's easy on the eyes. 5 Stars.

Just wanted to give a shout out to Elizabeth at Audiology Associates. My husband and I went in…read morethere today to change out batteries and filters for his hearing aids, since we couldn't figure it out. She was so patient, calm, knowledgeable and pleasant. We have been seeing Dr. Boulder at Audiology Associates for 7 years and could not be happier with the service of their entire office. Just so grateful. Shout out again to Elizabeth!

Dr. John Davis at Audiology Associates and his staff are wonderful. My 80 year old mother-in-law…read morehas worn hearing aids since her late 20s. She has been to numerouse audiology offices. However, she recently moved to Santa Clarita to be closer to us and we took her to this office today. According to her, this is the nicest, most professional and friendly office staff with all the up-to date equipment. Her hearing aid stopped working. It was purchased at a different audiology department. Audiology Associates sent the hearing aid out for repairs and contacted the previous business where it was purchased to get the most up to date records. The staff communicated regularly with my mother-in-law and kept her informed during the entire process. The hearing aid was fixed a week sooner than expected. It was very easy to make the appointments. Once the new settings were dialed in they told her she could come in any time without an appointment for any type of adjustments. I can't say enough about how wonderful it is to work with such a professional and friendly business.