I am not a patient of Dr. Troy Scanlon but my mother is. The care & concern that he took with my mother was no less than AMAZING! I haven't had a conversation with my mother in over a year. And I live with my mother. I would get tired of constantly repeating myself only to find out that she did not hear a word i said. Dr. Troy diagnosed her & set her up with hearing aids. Yes, hearing aids as in 2 hearing aids. Now we talk all the time. In fact, she walks lightly so i have to be careful what i say, cuz she just might be in the room. The office is clean. The staff is friendly. I am very pleased with Dr. Troy & so is my mother read more

I recently had my hearing checked by Dr. Scanlon at Beach City Hearing Solutions and had a great experience. The front office was warm and the check in process was easy. Dr. Scanlon greeted me with a smile and made me feel very comfortable from the get go. As we were going over my results, he was was patient with me and answered all my questions. I would definitely suggest Dr. Scanlon to anyone experiencing any hearing issues. And he's easy on the eyes. 5 Stars. read more

Very sorry I chose this Starkey location! You'd think when spending $6000. that the service & courtesy would be "top notch" . In this instance, it was far below my expectation. Upon my arrival with a qualified friend, we had to wait 20 minutes before anyone said hello or afford to help us. We then spent another 20 minutes with Dr. Leiterman demonstrating the use of my new hearing aid. Thereafter he never called nor afforded to help me with my new equipment. I realized that the model I was given was far to big for my ear. I returned it after 2 weeks. No one has ever contacted me to review the poorly fitting hearing aid. And then it took 2 months to receive my refund. This office is not properly qualified, nor does it care about personal satisfaction & common courtesy. read more

This business is actually a 10 star. I was a little nervous on my first visit but felt comfortable the minute I was helped by Dr. Scanlon. He was so informative, caring, and understanding and gave me everything I needed to hear better. The staff is very friendly. Thank you Dr. Scanlon. read more

Alicia called me to set up an appointment. I had a number of appointments next week so while on the line, I went to get my planner. I then realized that I potentially have jury duty next week so she said I should call next week. Fine. I didn't hang up as I wrote her name in my planner and apparently Alicia didn't either because I could hear her complaining about my appointments, ending with "and she has jury duty. JESUS CHRIST!" I called her back to say that I could hear her complaining about me. She was quiet for a moment and then said " Ok. Thank you." "I am sorry;. I am having a bad day" or "I am so sorry-- It's late on a Friday and Im trying to get out of here" would be appropriate responses. Jesus Christ, Alicia, I don't need your services. read more

Very efficient and client oriented business. Alicia in the front was able to schedule me same day and worked with my insurance to make sure I didn't over pay for the service. read more

During the trial period, at a regularly scheduled appointment with Dr. Troy Scanlon, I returned my hearing aids for a refund, in accordance with a written contract and state law. The return was acknowledged in writing. It takes 5 minutes to make a credit card refund. To date, I have waited over 70 days, and no refund has been made. read more

My 84 y/o mother had a 2pm appt. on Friday, August 7, 2020. She drove there from San Pedro. When she arrived, the door was locked. She stood outside the door for 15 minutes hoping that the audiologist and staff would return by the time of her appt. Because she is 84, she got tired of standing and went down to the lobby of the building to sit. She called them for her cell phone, but no one answered. She left at finally left at 2:30. This is very unprofessional. There wasn't a note on the door, no one called to cancel, nor did anyone return her call. It is Wednesday of the following week. She was expecting to have her hearing aids serviced and pick up a supply of batteries as she was running low. I hope someone sees this review and makes contact with her. I'm pretty sure they will be able to figure out who my mother is. read more

I relocated to LA from SF not too long ago. Everyone knows how hard it is to find doctor's who are compassionate and knowledgeable for patients undergoing medical conditions. I am blessed and so happy in finding the best ENT Specialist named Dr. Ajibola here in Torrance CA. Looking forward to my next appointment always! read more

I thought everybody was mumbling then finally decided to get my hearing checked just in case the problem was me, not them. I was shocked to find that there was significant hearing loss. Dr. Leiterman and his team were fantastic in helping me find the best solution and fine-tuned the tiniest, most invisible hearing aids I had ever seen to precisely enhance exactly the parts of my hearing that were inadequate. It has been like a whole new world opened up immediately and I suddenly noticed the sounds of a waterfall, chirping birds I never heard before, and people stopped mumbling ;) I got the Starkey hearing aids with bluetooth connection to my iPhone app and can take phone calls, listen to music, and watch movies on my phone through them. I love my new life of hearing!! If this sounds familiar, don't wait -- go get checked out and you will not be disappointed! read more

Great Customer service and they are all so awesome with my 94 year old father. Naisey is the ultimate. I wish I could bundle up her sweetness in a bottle. Give that girl a raise! You have a gem in her! I would recommend to anyone who is considering hear aids. You get the personal touch with them! read more

I am in my late 70's and it was hard for me to realize that I needed hearing aids. I was tired of turning the TV up and hearing others complain about how loud it was and I was always saying "What" when people talked to me. My husband talked me into getting hearing aids and we contacted Dr.Leiterman. He was great, so easy to talk to and he explained everything and answered all my concerns which relaxed me about the whole issue. When I went outside with the hearing aids on as he suggested, I heard the trees blowing in the wind and footsteps on the sidewalk. Wow! He showed me how to adjust them and in several follow up visits explained more adjustments. I have the rechargeable aides and they have worked out great for me. I have never felt rushed with him or his office help. I would not hesitate to recommend them to anyone. Sharon S. read more

This place is great, I bring both of my parents here and they are really happy with their hearing aids. David Jenkins and Dr. Leiterman treat us like family. I have even recommended this place to my landlord and she couldn't be happier. My dad spent over a year trying different places but would end up returning because they "never sounded right"...I'm not sure what David did but my dad finally stopped complaining. My mom was so surprised that she did something about her problem too. Finally, I don't have to listen to Judge Judy through the walls. read more

My 87 year old mom's hearing had been in decline for some time now and she just didn't want to get a hearing device until recently. Her concern was that it would be uncomfortable and also others would know she had a hearing aid. Someone told her she could go to Costco too but I told her I felt we should go to someone that does only hearing versus a place that sells tires, Tvs and hearing aids in hopes to have a better understanding on what are options will be. I got her to finally accept the fact that we should go see a Specialist and if it felt right we would continue and for whatever reason she was not comfortable then we would simply leave and that would be that, and we could head over to Costco to check out their option (not options). I had gotten a referral to check out Dr Leiterman as my mom's first go round and we hit the motherlode (pun intended) Not only was my mom very comfortable with Dr Leiterman she was now eager to see what he could do in helping her regain her hearing. Once her chosen earpiece arrived Dr Leiterman very patiently walked us through the process (let us not forget he has to say the same thing over and over to individuals who can't hear) but he never once showed the impatience of a man who does this day in and day out. His compassion was pure and from the heart and that helped my 87 year old mom relax and welcome this potential. Once her device was inserted he asked us to walk outside and allow the every day's sounds to enter my mom's ears. Man the immediate smile that came over my mom's face when she heard the roar of the water outside his office was priceless and as we went home she kept looking to hear this and hear that in the confines of her home. Dr Leiterman gave life's little sounds back to my mom and for that I will forever be thankful for. If you are reading this and you too have a parent or family member who mirrors my experience with my mom, go see Dr Leiterman and allow him to assist your love one regain the precious gift of hearing. The smiles you will see on their faces will make you understand you have done them a great service. She never needed to see what Costco had to offer for she knew she was at the right place with the right Audiologist. read more

I decided to replace my in-ear hearing aids with a more traditional Beltone product as I did not particularly find the in-ear type comfortable or the short battery life over the long term worthwhile. I returned to Beach Cities Hearing in Torrance for an updated hearing test with Dr. Kim Baldock-Mahlock and discussed a solution that would work better for me. With Dr Mahlock's excellent advice, I choose Beltone. Now that I have been using them for approximately 6 months my comfort level and hearing acuity is much improved, along with ease of use and with a far improved battery life. Dr. Mahlock and the amazing office staff has been terrific the entire time with numerous visits afterwards to ensure proper fit, best settings and customer care. These new hearing aids encompass the lastest and best technologizes for me and with the care and support I continue to receive highly recomment both Dr Litterman and Dr Mahlock. Their customer care, professionalism and excellent pricing are amazing! read more

I've been suffering from a hearing issue for 5 years now and out of all the audiologist I've seen Dr. Mahloch is the best. She is very caring, kind, and knowledgeable. You can tell she loves what she does and she takes her time to be with you and doesn't rush you. Naisy who works the front desk is awesome. She is so sweet and caring and always has a smile. I highly recommend this place for anyone who needs hearing aids. Trust me you won't be disappointed. read more

We were very happy with the attention and helpfulness of Dr. Leiterman and his staff. He explained everything and we were very comfortable with the service. read more

My mom saw Dr. Leiterman for her hearing aids. He was fantastic - patient, thorough, amicable, and clear. He made her feel very comfortable with the entire visit, and made sure she felt comfortable putting on and taking off her hearing aids, using the app, and understanding how they work. The office was clean, the staff were friendly and very helpful, parking easy. A huge change for my mom- one that Dr. Leiterman was amazing in helping her transition into seamlessly! read more