I have purchased several cars from Frank and they have always been solid. If I've ever had an issue…read morehe tells me to take it to Pepboy's as they are fair and honest.

I had a great experience buying a car from this small business. I thought the price was fair, the…read more2011 Camry I bought was very clean and almost a year later, is still running strong! The couple who owns the business were very accommodating as let me put down a deposit while I waited for the insurance check to come in so I could pay the balance. They even followed me to the rental company so I could return my rental and drive away in my new car. I would definitely buy another car from here.

I followed my Service Advisor, Taylor, from anther dealer & brand. Although I am an old JEEP'er,…read moredriver since the 1950's & owner since the '70's. Ordered a new '23 Gladiator Fall '22 to be a stablemate for my pristine 2001 Wrangler. Acadiana JEEP is a mixed bag. the owner, Ms. Vega, the Senior management guy Jeremy Hull, & my advisor Taylor are very good. The others are typical car dealer types. I do extensive research before even looking: car mags, other owners, on-line, etc. I most often know more about models, options, prices, etc. than the salesmen. The Gladiator shut-down at 700 miles & had to stay in shop for 3 weeks. Afterwards, for 2+ years it has been trouble-free. If considering a new JEEP, please study first. The current Stellantis JEEPS have many counterproductive "economy" features and "safety" features which are totally inappropriate on an OFF-ROAD vehicle, and can't be disconnected, or even interrupted. Although I have owned JEEPS for 46 years, and used them everywhere from high Rockies to South Texas beaches, to Louisiana & Mississippi swamps, I don't think I'll ever buy another unless Stellantis learns what Americans actually use their vehicles for and corrects current deficiencies. We have made a couple really long highway trips in our JEEPS, we don't consider them as highway vehicles and keep other vehicles for Interstate driving. I don't abuse any mechanical equipment to show-off. Anyone new to JEEPS would do well to do all "customization" via the JEEP FACTORY or MoPar ONLY. JEEP Engineers know what works. Many aftermarket items look great at first, but disappoint AND reduce resale value. If I were to buy here again I'd start with Mr. Hull and Taylor; both are honest & knowledgeable. Bonne Chance ! Rick

Customer service was terrible. Told me my truck would be done by the day. Never heard anything, no…read morecalls, no updates, stopped answering my calls. Was told my multiple people to avoid. Should have listened

While I absolutely love my Passat I don't like the fact that being ignored is something these…read morepeople need to learn NOT to do but once they received my $ that I paid cash for the car now you're no longer a person to them but yet a nuisance. My title was stolen and I asked for helping me with an extension but they failed to return any of my calls so when I show up over there they will wonder why I'm cutting up like I plan to do so because no matter what you don't erase that person from your list by any means. If I could go back in time I would have NEVER bought from them and I will make sure reviews are left anywhere I can post. STAY AWAY FROM THERE because they don't care.

Brought my SUV in for service and tire repair and replace the opposite tire on front to have…read morematching set, I have the tire and rim insurance through BMW so I would've been responsible for the cost of second tire. Service went well other than the normal up sales which I decline till next service. After declining the up sale, they claim they could not find the leak in one of the tires which I have been airing up the tire weekly while waiting on the appointment. Then they claimed the tire with the leak had the cords showing which disqualify for warranty, but they forgot they sent me the video of the inspection which clearly show the tire in good standing. When I called them out on that they claimed they had my vehicle mixed up another customer. Go figure! After all, said and done they refuse to honor the warranty by saying the tire wasn't leaking but once I got home, I found the leak with soapy water. These are run flat tires and cannot be repaired.... I spoke with the service manager he was just as bad. Severely disappointed Craig

Bought a car here and we could not be happier with it. We came in from out of town for this car…read more When we arrived, the car had just been washed and detailed, and it had a full tank of gas. It was exactly as described or even better. Antoine was patient in answering questions by phone and email before we arrived and once we arrived as well. This is exactly how buying a car ought to work. No games, just honest interaction from one human on this pale blue dot to another human living on the same pale blue dot.

If you are looking for a quality ride at good prices, with great service, this is your place…read more Financing was easy, and Chase made the whole process smooth and seamless. Give Chase at Used Car Factory a call, or visit their website. You'll be happy you did!

Had submitted an application online for a cute Buick and they where SO quick to respond. The…read moreprocess was super easy with submitting paperwork and they where all so nice. Me & my boyfriend had been looking at cars for weeks and spent weeks looking up & googling car lots that worked with all credit scores and I must say all the good reviews about this place is so accurate. Any detail you need to know, they go over. They explain the entire process, work super hard to get you the best options and pricing that you're looking for. Walked in & left driving a car in maybe an hour or a little longer. Would highly recommend this place to anyone & I totally love my car. The options they have are all nice, you can tell they care about the quality that they sale. Me & Chase had conversations about a few different things while dealing with insurance and he is super nice and friendly and wants to make sure he gets you what you're looking for.

After months of searching, we finally found the vehicle we wanted. We put a down payment and…read moresigned the paperwork but had to pick up the check for the remaining amount since we got the financing through the bank. I specifically asked if that was enough to hold the car and was told yes. Around 1pm, I told them we'd be there around 5:30 with the check. They said that was fine. We get there at 5:30pm just to be told they have bad news but THEY SOLD THE CAR TO SOMEONE ELSE. no other explanation. They said they'd make it up to us but all that included was upselling to a more expensive car with higher mileage and extending the loan. Please tell me how that is helping us out. I have receipts for the down payment and texts to prove we stayed in stayed in touch. One star is too much, wish I could give no stars.

I have been going to Community Honda here in Lafayette for years. I love the team at Community and…read moreI love Honda. The service department is always thorough and never balks when I ask for more details. They always take time to find the root of the problem and try to minimize the expense. Last year, my old Civic needed more and more repairs. I started to consider buying a new one. I did some online shopping and then realized Community had better prices and value. It's been a year and I'm still in love with my new Honda!

Mark contacted me after my initial inquiry and the rest is history. He coordinated with me and we…read moredevised a plan for me to drive from Houston TX to Lafayette LA to trade in my old reliable for a brand new (used) vehicle. Mark is an amazing, down to earth, honest, intelligent, professional and caring salesman. They had everything prepared for my husband and I when we walked through the door. They answered every question with passion and everyone we encountered treated us like we were VIPs. I couldn't have had a better experience doing business with these gentlemen. Mark and Chuck made the car buying experience simple, smooth, and stress free. I highly recommend this business, these wonderful business men and I would buy another vehicle from them in a heartbeat.

Man o man let me tell you something. You wanna talk about rude. I asked about a bike they had for…read moresale. Told them I had 2 dirtbikes to trade plus some cash. They wouldn't even have a conversation about potential numbers so I'd know if we were even in the ballpark but they wanted me to drive over an hour with my dirtbikes to work a deal once I got there but nothing before. I lost my shit I'm angry as fuck. Before the conversation was over they told me they don't really do well with dirtbikes so they weren't really interested. So why the flying fuck did you try to convince me to drive all the way there only to find out you could have told me you weren't interested in trading for the dirtbikes on the phone. They called me rude and yea I was cuz I was angry they wanted to play games with me.

Charles Ilonya leased me this commercial property that I could not use FOR MY 3 BUSINESSES that I…read moreindependently woman own & operate solely with no backing from anyone. Dealership Bingo Auto Sales & Rent to own inc. mechanic shop & salon. At 4953 Johnston St Lafayette LA 70503. My losses now exceed over 1.2 million dollars. October-current. I still cannot locate another shop. Charles and landowner did not corporate for resolution. Instead spent money I gave them on a fence to close to building to build a shop, land not proper for intention of businesses. Then tried to get me to pay for a surveyor that was not my responsibility. Prior to going into building inspection was done, they were notified and nothing was corrected. Electrical is outdated and would completely short out, wood rotten no insulation. After I was there I could not use it but only 2 weeks. When I told them I was leaving they tried to get 4 years worth of payments I signed for and tried to evict me who was already leaving. Which I had to pay an attorney to show up in court while I cleaned on the moving day I specified and stated they would put their property in a trust so no one can touch it. They know exactly what they did. The only 2 weeks I was there they turned off the electricity so I couldn't make any money. I guess they were wanting to have court in the day to show I was still there to swindle extra money they didn't deserve. If anyone needs more information on how they handle commercial properties for their own personal gain or to be added in lawsuit you can call me at 504-444-8888 Tera-Lynne Moody

Scammers. They want money now, but you can't see the car until after you pay. Gotta be a fool to…read moregive these guys money, just beware.

If you are planning on doing business with this dealer on line please BEWARE!! If Ken is part of…read moreyour transaction he will steal your money. They are very smooth and will have you send a money transfer and renin on their agreement and disappear with your mone.

Great service, speedy and gave me peace of mind, he assisted my granddaughter away in college!!!!read more

From the owner: Call Out Mobile Mechanic. We come out to you! Brakes, Alternators, A/c Issues, Gaskets, Engine…read moreDiagnostics and Suspension repair. Roadside Assistance when needed. I can supply the parts at discount prices. We also do estimates for collision repair. Professional Service at Budget Prices