the yellow cab taxi driver is more professional than the lyft drivers. hands down the yellow cab…read moredriver was not expensive to use.

Tried to call for a cab, no one answered the phone. I guess they don't need the business.read more

I was walking along Golf Course when a very nice man name Sam stopped and took me to BART…read more He came up just in tme when he saw me struggling with my luggage. Sam is GREAT... he has completely restored my faith in Taxi Service. I highly recommend Antioch Best Cab. They are truly THE BEST!!!!

This guy's good; showed up in 10 min. just like he said he would. Fast & safe - knows Antioch.read more

10 reviews 1.0 star rating 4/29/2016…read moreNOTE: By one star I mean MINUS one star. AA Cab in Pittsburg is, as the old folks used to say, "A cheat in the beat." I called these cretins only after I was told by Yellow Cab that they had no drivers in the area and wouldn't for 2 hours. I told AA that I was in need of a round trip ride from my house to a local store that via Yellow Cab or one of the other local services usually costs me #15 round trip, including the tip. Their cab arrives fifteen minutes late, then has the guts, gall and the gumption to want to charge me $30 for the same trip. I told him, "No, I'll go to another store." This store is about 1/2 the distance of the other store and I usually pay $8 round trip for that. He wanted $20! Because I was in dire need of a ride, I couldn't very well cancel out, but I would've if it came down to that. He began to cry poor mouth: "I had to come from Bay Point (5 miles away) on a Friday from the BART station, so I am missing out on money." If that was the case, why didn't he keep his goony a-- there? We finally "settled" on $25 to the original site, and that was after I told him I needed to get there to cash a check--and he wasn't about to let me out of the cab without giving him something. The kicker is, he never turned on the meter, otherwise I would have had proof positive he was getting over like a fat rat in a cheese factory. I said all that to point out this: I wouldn't ride with these shady bastards again at gun point. Beware if those who charge "flat fees" in lieu of turning on the meter.

When your find yourself without your own transportation and you've got a ways to go, it can be a…read morechallenge. We found ourselves stuck in Discovery Bay with a flat tire.... and no spare -- and needed to get home to the SF Bay Area. I tried to get an Uber, but they didn't have any cars at all in the area..... so we found AA Taxi Cab and made a call. The driver from AA Cab showed up exactly when he said he'd be there, and got us home in great time. He was courteous and pleasant, and it was a great ride. My compliments on good service. No, it wasn't the cheapest ride -- but it was worth the fare. If we're in that area and ever need a cab again, we know who to call. And they do accept credit cards. Thanks, Khan, for excellent customer service.

We got off to a bit of a rocky start, but once on track, I was very pleased with my cab experience,…read moreand used him twice more. He was very courteous, opened my door, placed my luggage inside the cab and then closed my door.

IT WAS A HORRIBLE, HORRIBLE EXPERIENCE!!! I called 3-4 days before to request a cab. The day…read morebefore, I called to confirm and he acted as if he had no idea who I was. The day of, I was waiting in front of my house at the exact time. He didn't show up. I called and he said, "WAS THAT TODAY?" He ended up at the wrong street. When he did make it to my house, I told him to take me to Pleasant Hill BART. He started driving and I had to tell him where to turn to get the BART station, and again, I had to tell him to turn for the drop off area! I will never use this cab company ever again.

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

Date: 10/14/2009 (Wed) Route: Pittsburg/Bay Point BART to…read more4053 Lone Tree Way Driver: Rafael I live in San Francisco but recently had to go to a medical facility in Antioch for training. After Google Maps showed no public transportation was available in the area, I accepted my fate and took a cab when I got off Pittsburg/Bay Point BART at 8 a.m. The driver's name was Rafael and was very professional and courteous. I was a little nervous about the training and was playing different scenarios inside my head, so I was grateful that Rafael did not try to engage me in any unnecessary conversation. I took his card and ended up calling him when I left the facility. On our way back he even turned off the meter as we exited the highway, a full minute before we arrived at the BART station. Very good service that merits recognition.

I was making a trip to visit a friend in Pittsburgh and I don't know *squat* about Pittsburg. I…read morehopped in a Yellow Cab at the BART station. Sharif was my driver. Got me to my destination in a timely manner! I took his card for the return trip. Called him when I was ready to leave. Told him to pick me up at six. Was there at 5:59. Sharif was "the dude"!

Ordered a cab at 9:00 am to be picked up at 10:00 am, female dispatcher took my reservation, at…read more10:05 I call them to ask about my cab, she told me that it is on its way. I had a Dr. appointment at 10:30 am, sou I called back at 10:15 she told me, let me see where the taxi is I'll call you back. 10:25 I call them again a male dispatcher answer the call and told me that he was berry sorry but hes taxi driver had a accident on Railroad av. (rear ended) B.S. and that it will be another 15 minutes time pass. At this point decide to call another taxi company UNITED the cab arrived 10 minutes after my call, sou I decide to call Yellow cab ones more at 10:45 the dispatcher told me ones more it will be another 15 minutes. UNBELIEVABLE UNACCEPTABLE !!! THIS IS NOT THE WAY TO HANDLE BUSINESS. Not even tried to apologize to me or a courtesy call to remedy what they did. is a total disrespect.

Ordered a cab the day before for 6:30am to get to Bart. At 6:40 I called to ask where it was."It…read morewill be there in ten minutes". Translation: We $x&("()ed up. When the cab came, sure enough, the driver said he had just gotten the call. Now, when someone orders a cab a day ahead it is because of specific need (in our case to catch a plane) so being on time is essential. Just unacceptable.

The minute our plane landed, I received a text from our driver that he was waiting nearby and to…read morelet him know when we had our bags. He was at the curb within minutes of my text. Our driver was courteous loading our bags and making sure we were seat-belted and ready to go. There were bottles of water for is and the car was immaculate and comfortable. I am unsure of the spelling of the driver's name but it was close to "John". He was an outstanding driver and I will definitely ask for him specifically. After a long trip, a Walnut Creek Airport Service pick-up is the perfect way to end it!

I requested Walnut Creek Airport Service very intentionally knowing my ride would be comfortable…read moreand I wouldn't have to worry about anything. Thank you

Awful customer service. So bad I felt inspired to write a review. Late to begin with, and a dumpy…read morevan. The windshield shows cards are taken. Once we arrive the driver said he did not have the ability to run cards. I spent 20 min in the parking lot giving my credit card information to his "manager" over the phone. Shady. Them they charged me two dollars to run the card. I suggest going w a different company for a ride.

I didn't realize Tri delta buses stop early so I was almost suck in Antioch so I called this taxi…read moreservice they came and pick me up fast which I am very thankful for because it was freezing outside and I didn't really care about the cost I was just glad to be home. The car was also very clean and roomy

I had to get to BART to get to the airport. I had timed everything out so I wouldn't miss my…read moreflight. I called the night before to arrange for a taxi the next morning at 7. The man asked for my address and told me he knew where that was. The next morning no one was at my house at 7, 7:10. . . I called to ask where they were and the man said he called me a couple of times. I didn't have any record of that on my phone and I had been holding my phone the whole time waiting. He said he was at the Safeway and to tell him how to get to my house. Finally he showed up at 7:30. He showed up in an unmarked car that had no meter in it. He had already quoted me $30 for a ride from Hillcrest to Bay Point BART. He had no credit card machine either. We got to BART and I asked if the fare was discounted because he was late and I had missed the BART train. He said no. I asked if he took a credit card. He said no, he didn't have a machine. I told him I wasn't tipping him because he didn't arrive on time and he created stress for me catching my flight. He was very unapologetic and rude.