Ace Hardware is definitely go to place for any items that you can't get at Home Depot. Especially…read moreespecially drills bits. Service is much nicer in all the locations no matter what. Thank you for being there in a pinch, especially at this location. We'll see all

What a breath of fresh air, The customer service here is…read moreexceptional. Josh, Verified the website was accurate and in fact there was one item left I wanted ( corded Stihl hedge trimmer) As I was driving 40 minutes, I wanted verification the stock was correct. Thank you Josh. While I was there i splurged on an extendable Stihl gas tree trimmer. Josh set me up with a spare chain, chain file, bar oil, premixed gas, as well,as some other product support items. The other sahes clerks I interacted with were also positive. Yes you read that right, positive. Wtf....positive and energetic with smile and thank you's Customer service is not dead. Old school Ethics and service. I will be back.

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

This is a True Value hardware store. They have a large selection of just about anything you could…read moreneed. They may only have one of what you need, but they have it! Prices are high. The young man at the front desk is friendly and helpful.

Things are getting better but out of stocks too frequent. Better overall customer service than my…read moreinitial review. Regular shopper again. inspect your bulk PVC purchase carefully though.

Needed a new screen. Took it to Lowe's and they instantly said "True Value." So, off I went…read more In True Value I found a large sign saying "Screens" in the back. A friendly gentleman told me the frame was fine and he could change out the screening in 10-30 minutes. He did it in 10, and it was perfect. So just wanted to put in a 5 star review and say thanks. Made my day.

This is a great old school hardware store that has just about everything you need for a do it…read moreyourselfer There are actually knowledgeable people available and happy to help you Highly recommend this Ace Hardware location over a Lowe's or Home Depot any day

I buy my CO2 for my soda fizz machine at this hardware store. I love this store. They have so much…read moreto look for household items. I even bought a handheld fan there. The people are very nice that wait on you. I highly recommend this hardware store!

I bought a mr cool from them it worked for 3 years i paid 2.700 for it new then it stop working the…read moremanger made me think I was getting a deal because it was 2years old but new a real piece of cramp beware

where are they?? the westerfields?? are you hiding behind the lopes store westerfields? im going to…read morefind the westerfields

My dad use to take me and my brother to the hardware store. I remember an older gentleman that was…read morevery friendly and made us feel welcome. I recently went back to the store and there was a young female worker that was behind the register. I told her that I had not been into the store for about 20 years. She welcomed me back, but it really did not feel sincere. I mean I felt she could have made an old client more welcomed and comfortable. Sadly people who actually care are a dead breed. There was a man in the store present as well, but he did not say much. I will keep my fun memories from the past and will not be returning to shop at Lopes hardware store. I do wish them all the best though.

I went to Lowe's today looking for carpet…read more Tila was in another isle and when I asked her for assistance she immediately came over and told me everything I need to know about Lowe's carpet. Very friendly very nice person. My reviews for Lowe's is always positive. I also appreciate the way your employees pay their attention to my dog. Thank you

Best customer service! Everyone was so helpful. I'm not from the area and was so impressed and…read moredecided to write a review.

Adding to my review that I really appreciated Pedro today! He recognized that I'm this tiny little…read more5 foot tall 82 pound woman who was probably going to need help with the stuff I was trying to pick up. Not only did he help me get it all loaded up he enlisted another employee to help and they got it done fast. Once we were outside, I realized I purchased the wrong size cinderblocks so they sent me back inside to make the exchange. While I did that Pedro loaded up the proper cinderblocks onto the cart for me, and then met me outside in the voting and unloading lanes where my truck was parked. He helped me load those into my truck as well! Before this, I was being helped by one of your other customers. I thought it was very smart of Pedro to realize that another customer was helping me and that he should step in and get the job done, which he did! That is management material, right there! Somebody who recognizes and performs good customer service. Thank you, Pedro!

Sean was super helpful, knowledgeable he had a big smile while doing it . I will definitely keep…read morecoming back to this location.