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    The Home Depot

    2.7 (153 reviews)
    Open 6:00 am - 10:00 pm

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    Jacqueline R.

    I stopped in to purchase a new washer machine and was greeted by Jacqueline in appliance. She helped with selecting a machine in our price point and made the purchase quick and pain-free. Thank you

    I recently had carpet installed at Home Depot, LaQuinta. The carpet leaves footprints/shading in all 5 rooms where carpet was installed! Everyone who has seen them are horrified at what they see!! The footprints/shading look like irregular dark oily large spots and they never go away!! When I vacuum, these "spots" come right back!! I contacted the Floor Manager and the Store Manager and asked them to come to my home. I sent them a video of what the carpet liked.....Both of these women have "ghosted" me because after they contacted the manufacturer, who told them there was nothing wrong with the carpet, they refused to help me in anyway!! More to this "nightmare" but that would take hours to explain all that has transpired from the time I bought the carpet to my present situation!! Shame on Home Depot, La Quinta, for their terrible "Customer Service!!!" I thought Home Depot would stand behind their product and, at least, see what the customer is unhappy about!! WRONG!!! As a retired elementary school teacher, living solely on my teacher's retirement, $11, 900 is a lot of money to have spent for NOTHING!! I will never shop at any Home Depot store again!!

    Corner of screen door does not fit together. 1 day old when photo was taken
    Thomas H.

    Not super happy with the way our slider screen door came out. We had to order a custom screen slider due to the size of our screen door not being a standard size. We specifically ordered a slider that fits on the inside of the glass window, due to living in the desert and wanting to keep dust at a minimum. Anyway after our order arrives the felt is on the wrong side. We called up to ask for a replacement and we're told that they have felt to come in and put it on the other side ourselves because they don't make sliders screens that go on the inside. So we had to rip off the felt on one side and stick it to another side. Upon ordering we were specific about this detail and were never told this is what would happen. Also see picture of corner of slider, it doesn't look right. Totally looks like it will fall apart in no time at all. Anyway if you have to order a custom screen door I'd consider other options. We were told you can't return custom item, even though we didn't get what we asked and paid for ( over $300)

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    6 months ago

    Ryobi product exclusive to Home Depot and Home Depot does not have replacement items. You have to go online. Stupid.

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    5 months ago

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    6 months ago

    Jasper saw my cart full and offered to help me load it to my car! I truly appreciate it! Thanks again Jasper!!

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    Page 1 of 4

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    Review Highlights - The Home Depot

    Received the BEST Customer Service from a young lady named Analene in La Quinta Home Depot the other day.

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    I have spent well over $75,000 at Vintage Nursery. They landscaped my complete 1/2 acre yard with…read moreLin Phiullippii and the vintage landscaping staff. I have bought many many plants each year at this business. I bought 11 Ixora Coccinea Maufi Orange 5 gallon plants this year. Today I bought in the lastest one that I bought that was dead and they flatly refused to give me a replacement plant. These last plants were bought in November. This woman refused to look at any of my 3 receipts. The lady at the desk was rude and refused to give me a replacement plant or any credit. The 30 years employee who always helps me stood there and was speechless and shook his ahead. With this lack of complete customer service I will never shop ever again at Vintage Landscaping. The lady did not care and I cannot recommend to anyone to buy anything at this business. I hope the owner(s) of this business reads this review so they will know what what 1 employee can do to ruin their reputation.

    I purchased 70 Honeysuckle plants to cover 1/2 acre of walls in my back yard. After spending $3,000…read moreon the plants and having them planted, I was told that I had Cape Honeysuckle, and in the high desert I should have planted Japanese Honeysuckle. Well, after the first night under 32 degrees, the photo speaks for itself. When I contacted the owners of Vintage, I only got excuses, and no help what so ever. If you are just an individual, be careful, as I know Vintage Nursery is a big Nursery in the Desert, and has many big clients. If I would have been a big client, I don't think they would have been blown me off like a strong Santa Ana Wind.

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    The Home Depot - gardening - Updated May 2026

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