Our trip was canceled for health reasons. Since I didn't purchase the insurance I was out the entire amount which was over $800. They wouldn't even refund the cleaning fee! No one stayed there so no cleaning was necessary. I can't believe that they wouldn't refund a cleaning fee that wasn't used... total greed. read more

I booked a weekend for Honey at the Hive 11 days prior to our stay to celebrate my husband's and my birthdays and our anniversary. It would have been the weekend before Valentine's Day. A couple hours after I booked, my cat became ill and I spent the next 4 days going to vet visits and eventually to the ER for a life threatening condition. On day 8 prior to our stay, with my cat still in the hospital, I contacted them to see if they would consider an exception to the 50% refund 7 days prior and give me a full refund. They said no. I can understand that and asked if we could possibly move our stay to a later date. They show availability 3 weeks later. They said no - all changes have to be more than 14 days in advance. I asked for an exception, to be flexible, and they still said no. I took the partial cancellation just so we wouldn't lose more money after our expensive week. I wasn't about to chance it with my cat still sick and expected to be on meds for several days once he did come home and still go on this trip. It is unfortunate that they were unwilling to show a tiny bit of compassion and work with me so that we could both have a win in this situation. I would much rather have been celebrating as planned than dealing with a sick kitty who is not out of the woods. They have already rebooked the place, so they didn't lose anything. They just showed themselves to be greedy and heartless. read more

I needed to get away for a couple of days to meditate and reflect, and Clara's Cabin from Absolute Charm was the perfect place. It's a quaint little cottage that has everything you need. If you're looking to be around people, it's literally just off Main St in Fredericksburg. But amazingly, you can also feel totally secluded in this cottage - like the nearest civilization is miles away. Completely private and cozy. The bed is maybe the most comfortable bed I've ever slept in. The hot tub was a bonus. I did venture into town to get a pizza when I arrived in Friday and then made a reservation for one at a steak house on Main Street on Saturday night. Picked up some wine and snacks at HEB just minutes away. I highly recommend this place. For you single folks, this is a great place to empty your head, do some writing, finish a project with zero distraction, or just to get away from the hustle bustle. For couples, whichever of you books this place for a romantic weekend will score some major points. read more

Horrible company!! Renters BEWARE!! We rented the mainstreet cottage and there was a loud alarm going off in the middle of the night. We thought it was the fire alarm that needed batteries changed. We didn't think any more about it and just let it go until it happened again the next day around 6pm. We called the number that was given to us and the man named David told us to just take it down. First of all we didn't have a ladder and second of all I don't feel that was our responsibility. I told him that and he came over and took down fire alarm (the only one) so we were without a fire alarm. The alarm was still going off so we searched and found carbon monoxide detector. David was very rude and blamed us that we were using the gas fireplace. He then told us that he was turning off gas and would have to get it checked on Monday. We did not feel safe staying in that house that night so we left and drove 5 hrs home. Absolute charm (not very charming) only gave us 1/2 of 1 night money back and said she was blacklisting me from ever renting from them again!! No big loss, but before you rent I'm just warning of the VERY rude and disrespectful behavior of these people. They even lied and said we were extremely intoxicated. Which I don't drink, so I think they are all about the money and don't want to do the right thing. It was not our fault that the alarm was going off or that there may have been a gas leak. Now she's saying I was belligerent, which is not true. God will judge your actions!! I am simply warning others. read more

Filthy. Horrible WiFi. Dirty pool. Poor customer service. Only pro was the soft bed linen but couldn't sleep in due to all the light coming in through the window. read more

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Absolutely SHOCKING how rude Shannon and the manager Dixie were to us. We rented a place with horrible conditions for our allergies and couldn't breath at the house. They hung the phone up on us yelling at us with their discrimination against our health issues. THE PICS ARE BEAUTIFUL but the customer service was horrible! read more

If you are looking for a home rental in Fredericksburg for a getaway stay far away from Absolute Charm. There is nothing charming about this company. I booked with them last Tuesday for Best Fest Friday, Saturday and Check out on Sunday. Well unfortunately we were not able to make it due to my 3 year old daughter having to be life lighted to a Children's hospital. They have refused to reschedule for a later date, after arguing about this for a while I asked for my cleaning fee back and she made every excuse not to give that back. It was "deep cleaned" but if no one stayed there it should not need to be cleaned. This company is out for money, this is not the way a true local would act. Our family has been in the Fredericksburg area for over 30 years and have seen it revolve into rude commercialized businesses like this one. We will never do business with them again and I in courage you to stay far away as well! read more

We stayed in the Bella Manor Main House. 6 adults. Overall the main floor was nice. Kitchen was nice, beautiful long leaf floors, furnishings nice. The knifes in the magnetic holder were so dull they wouldn't cut butter. And there were no dish clothes. There was virtually no closets in either downstairs bedrooms, so of course there were no hangers. The bathroom pocket door of bedroom 2 was stuck and would not close. It also had a short in the light above the sink that kept flashing on and off. The tiny soap in all bathrooms was useless. The so called "bedroom #3" was a real joke that wasn't funny. The 20 steps were real steep, steeper than the picture showed. As was the bedroom, smaller than the picture showed. No closet to hang clothes. Electrical outlet plug with no cover. The only mirror was over the sink and it was very small. The only light in the bathroom was over the toilet and it was very dim. Oh and a dead dried up cricket next to the bed. This is not a room for senior citizens. Its not really a room for anyone paying the kind of money we paid. I would suggest that a couple of employees from Absolute Charm spend a few nights there and see how they like it. We were not impressed with the tv service. 6 adults had a hard time figuring it out. Never could get a local news or channel. Also, we were given 1 key to the front door for 6 adults. Really? The grill outside was so rusted it was unusable. I don't think I'll trust Absolute Charm again. read more

They Basically stole my money. Bought my wife a gift certificate for a wine tasting trip. She got pregnant shortly after so we were unable to use it for a couple years and it expired. These thieves wouldn't honor it when my wife went down this weekend. So they basically took my money and gave us nothing as a result. I understand expiration dates but to me this is dirty commerce. I would not recommend doing business with them in any way, shape, or form. Crooks. read more

Yet again, Absolute Charm doesn't disappoint! Hubby and I took a quick trip to get away to celebrate our anniversary and we decide to extend our stay an extra night! Both properties were very clean, had comfy beds, coffee and all amenities we needed to make our stay amazing. We will be back again!! read more

We loved our stay at Baron Creek Weinheimer! It was our 1st anniversary and loved the fact it was built in the 1850s like our wedding venue and super clean. The housekeeper was very helpful when she came by and gave us lots of recommendations for places to explore and to eat. Check-in was a breeze. It was an informative email with instructions and a code to open up the lockbox holding a key. We were late to arrive due to our lovely massage at the Prickly Pear and didn't have to worry about a reservation office closing for a key. Although, the gals at the office were simply wonderful to deal with when booking our little getaway. They even have a 24 hour call service if we needed it. I would highly recommend Absolute Charm when booking a rental home. read more

What a great stay... customer service was excellent and check in was a breeze! Bijou was recently remodeled and perfect distance from town! Highly recommend heath sparkling, safari winery and cross mountain! Will be back soon read more

Absolute Charm - Heath sparkling pairing with food - Bed & Breakfast Near Me - Fredericksburg, Texas

The worst! We booked through vrbo and showed up to a locked gate, no info on how to get in. I called vrbo and was on the phone for an hour while they tried to contact the property owner and get us info. Finally found out we needed to go to another address to pick up key and gate opener. Why didn't they send us this information in advance? Complete awful start to our girls weekend!!! Do NOT book through these people!!! read more

We used Absolute Charm to book Across The Way - Back Porch. The unit is set up as a duplex and unfortunately the couple staying in The Front Porch were so inconsiderate and loud. They fought all night long and at some point I guess they realized we could hear them and turned on their music. I know Absolute Charm doesn't have control over the way someone behaves, but I would suggest more insulation in the walls to help reduce noise if the cottage going to be set up as a duplex. I emailed their support team about the experience and Gretchen was apologetic and provided great customer service! That's why I'm still leaving a four-star review. I would use them again, but lesson learned on my end to be sure to book something completely private. read more

A bit confusing figuring out which one our cottage was. We were told it was a two story but it didn't mention that it began on the second story of the building. Usually not a problem but they were very steep and a bit difficult for me to maneuver so my husband had to make many trips up and down the stairs to load/unload the car. The cottage itself was very nice and comfortable. One thing missing was a microwave. We looked everywhere and couldn't find it anywhere which made eating leftovers difficult. Overall, a nice place to stay but next time we'll definitely stay in one of the one story cottages for our ease of mobility. We stayed at the Agave Roost read more

My family and I planned to attend the 2021 Bluebonnet Festival near Fredericksburg. Knowing it would be difficult to find a place to stay we reserved a house through Absolute Charm several months in advance and of course paid for our tickets for the festival. Less than 7 days before our stay Absolute Charm called and told us the house we rented months in advance was unavailable due to "construction". They offered a refund and that they could do nothing for us. The representative stated they were told only to deliver the message and that we could talk to a manager Monday. Asked to speak with the manager, be it a phone call, but they were "unavailable". Even after telling them that we have stayed with them numerous times and referred numerous friends who have stayed with them from our reference, the most recent a few months ago, they did not even care. They didn't even offer to help assist us in locating another place to stay.... Ironically their cancellation policy is that they cancelation must be done through email 10 days prior to the stay. I guess when they are the ones canceling on you there is no policy... After making numerous phone calls to other places and searching online we were unable to find any place to stay. Our tickets are non-refundable so now we also will get stuck with losing the money spent on them. We will never do business with them again... Follow up: After being told we could speak with a manager the following Monday, due to them calling on a Saturday, the manager has refused to speak with us or answer any phone calls. The office assistant, Cindy?, said the manager would not speak to us and hang up... Great customer service... read more

My husband and I had reservations for several days at the Victorian Mansion. Online, the pictures show a victorian-style room decorated for Christmas. In person, the Christmas decorations were still there in June (although they did take down the tree...) but we had the added bonus of teddy bears and doll furniture decorating the bathroom and staring at us as we lay in the dirty sheets (seriously, butt-print wrinkles and dirt in the bed!) after showering in the tub next to the antique children's training toilet and drying off with the stained, rough towels. Needless to say, we were really miserable in the room, but we knew that the people in the room next to us were happy because we could hear every word they said. We went to the Absolute Charm the next morning and explained that we were very unhappy and that the room was dirty and not as represented online. We were given a full refund for the remainder of our stay, without any follow-up questions or hassle. We did, however, have to keep our spa appointment for a couple's massage, since that is independently contracted out and we couldn't cancel a few hours before our appointment. I wish would had been able to cancel- we paid a couple hundred dollars to have two older ladies rub our feet and hands with Burt's Bees scrubs and Mary Kay masks. These are products I have and use at home! And our masseuses (using the term loosely) were definitely not trained in massage therapy. We could have given each other the massages with the same result. Very disappointing. To sum up: Victorian Mansion- bad, Absolute Charm contracted spa appointments- bad, Absolute Charm management- fine. I would never risk it and try again, though. read more

Absolute buyer beware! The website is charming enough, but the property we rented was dirty and didn't really reflect the description. It was located at the back of a house in a converted garage (called a cottage) surrounded by a herd of cats from next door. We actually departed after one night (planned two) in disappointment. When we asked about a refund, the owner points to the broker and the broker points to the owner. Net, net. No one is responsible, but our card gets charged. read more

Overall I enjoyed this weekend (10-12 Dec 2010) while staying at Absolute Charm's Back Porch room. However, I think on my next excursion to Fredericksburg I may give something else a shot. All in all it wasn't bad, but I felt it was overpriced in terms of what I actually got. First, the website stated for this particular room that you received a gift certificate at one of several breakfast places in town in lieu of an actual breakfast. What the website fails to tell you is the certificate is only good for $12 a meal for two people. We ate at the Sunset Grill and Andy's Diner over the weekend and $12 was not enough to cover breakfast for two. Even at Andy's with their fairly basic breakfast buffet. At least we were given a coffee pot in the room, but I wish they would have left us some nice local gourmet coffee instead of Folger's bought at HEB. For $135 a night, it would be one of those nice touches. The rooms were tastefully decorated. My only problem was the bathroom, specifically the toilet. There is a serious water flow issue there; not even toilet paper would flush! Good thing there was a plunger provided, because I ended up plunging the toilet twice over the weekend. I've stayed in B&Bs before and while the Back Porch was nice enough, I didn't feel I got my money's worth. There is a plethora of B&Bs in Fredericksburg and I'm going to check out what else is out there next time. read more

My husband and I rented the Arbor Cottage from Absolute Charm last week. When we arrived, there was a ton of noise going on. The "completely private" cottage turned out to not be very private at all - there is a work shed attached tot he back of the cottage that the neighbor was working on building something in. The walls were so thin we could clearly hear their conversations and music from the BED! On top of that, the dishes in the kitchenette weren't properly cleaned and we had to wash them ourselves. There were fireants in the bathroom. And the hot tub, the #1 reason we rented this cottage, was disgusting. The water was cloudy, green tinged, and smelled like feet. Ugh! The plasma TVs aren't great quality, either, the resolution was bad when we tried to watch a couple of movies. Also there is NO wifi available here. Reported the problems to absolute charm and they gave us a refund without any hassle, so that's why they get 2 stars. read more

This review is for the Longhorn Corral. (Booked through Absolute Charm. My rating for AC would be 5 stars, they were really great to work with). I stayed here for 3 nights during Oktoberfest. It's on a quite wide street with big overhanging trees. It's cozy and cute and very clean. Kitchenette with coffee/maker, a mini fridge, & microwave - plates, bowls, and utensils are all included. The $10 breakfast coupon at the Java Ranch is pretty worthless...it gets you 2 coffees and 1 sweet roll...hardly breakfast. We didn't even bother using the last one. While technically walking distance from Main, it's 7 or 8 blocks from where most of the little shops and restaurants start on Main St. Bed was big and comfy. It's perfectly acceptable, pricy for what it is, but it was Oktoberfest and seemed in line with what other places where charging. I ran some scalding hot water through the jets for 10 minutes or so before using the Jacuzzi tub...but I would do that anywhere I went that had jets. We both ended up enjoying the big tub. The jets are more there for bubbles...they don't actually work as a massage or anything like some newer models do. The courtyard is said to be "private" and it's not. It's a backyard shared with the Western Star. This was one of my main draws for this place as we spend a good amount of time sitting outside chatting both in the morning and night. The lady's staying at the Western Star were also quite surprised to walk out of their back door and see us sitting there enjoying our evening martinis. This brings me to my second complaint. The walls that separate the Longhorn from the Western Star, I'm certain, are made of paper. I could CLEARLY hear not only people talking from 10pm - 2 or 3am...but what they were actually talking about! This continued as they moved from inside their room to the back shared courtyard. Very disturbing and awkward as I was then hyper aware of our neighbors likely having to hear every move we made and word uttered. All in all, it's not a bad place and was appointment was very cool. I'm not usually a "Western" style type of girl, but I grew to really enjoy it while there. I will try a different place, somewhere closer to the main area. However, if forced to stay here again, I wouldn't complain. read more

We stayed at the Riesling suite at the Der Fels which is an absolutely fantastic place to stay. The only negative is its a little ways from downtown Fredricksburg but it's close to all the wineries. So it depends on where you want to spend the majority of your time. The suite itself is very comfortable and is in great shape. The hot tub is also fantastic. We highly recommend this suite. The one downfall is that this is hardly a bed and breakfast. One you do not get breakfast at the suite which we were aware of but we were promised breakfast coupons. We received these but they are only for $14 for both people. All the places that they are valid for cost well over $14 for two people. Please provide at least $10 a person on your breakfast coupons if we are going to book again. I want a bed and breakfast not a bed and half a breakfast... read more

Well I encourage you to read other reviews as it may make a difference based on which B&B you get. This review is specific to the Longhorn Corral. The staff at Absolute Charm were professional and got us on our way to the B&B. Tivydale Springs Cottage - Longhorn Corral We had a fantastic time at the Longhorn Corral. I loved it because the Texas decor was so perfect for a Hill Country Experience. Plus how manly can your man be in a room decorated in pastel flowers. This cottage had a small sitting room and then the room immediately to the side. The room itself was very clean, our bed was king sized with a fire place to the side and a whirlpool tub. The tub was fantastic!! It was a great place to come home to and wind down from the day. Based on the journal entries, a lot of other couples felt the same way. Also, since it has a tin roof when it rains, it is so lovely and relaxing. We almost decided to just stay there all day and listen to the rain. But Fredericksburg was calling and we went exploring. Check out my review on Lincoln Street - definately go there if you want a place to unwind prior to going back to the B&B. Since we had the Longhorn suite we were able to park in the driveway which ended up being good due to all the rain. The people who had to park in front had quite a lot of water to wade thru to get into their car. There was also a small area in the back that we would have enjoyed had it not been so rainy. The front porch also had a swing, but again, the rain encouraged us to stay indoors. We would definately rent again based on our experiences and those stated in the journel. It looked like a lot of people were repeat customers so this appears to be typical to this site. So with everything do your research, and I hope you have as great a time as my husband and I. read more

We stayed at the Queen Anne for our 1 year anniversary trip. We checked in at the Absolute Charm location, and were given a map, and all the corresponding codes we needed to get into our room. The best thing about having door codes to get in and out of the house is that there is no key to lose! (Pro tip: take a picture of the door code page with your phone, so you don't have to carry it around everywhere) Everyone parks at the curb, which is fine, unless you're in a small car, it can be a little treacherous to back out, so be careful. Breakfast was wonderful both mornings. Both mornings we started with a little granola, fruit, and yogurt. We had a great egg casserole one morning, and migas the next day. We were really full after both meals. Also, we were given orange juice, coffee, and water. All the tables are two person tables, so there's not too much mingling with your other house guests. It does allow you to come when you please, and not worry about holding up someone's breakfast. There is a small fridge if you bring back leftovers or want to chill some drinks. Use or eating out of the large fridge is strictly forbidden. We microwaved some leftover pizza on paper towels because we weren't sure if we were allowed to use a plate. Our room (Aspen) was in the back near the kitchen. While there is a door that can be closed between the 2 back rooms and the kitchen, you can still a lot of creaking and cooking noises. Maybe not the best if you're trying to sleep in. Also, the Aspen room is not for you if you love showers. We had a jacuzzi tub with a pull out shower handle. It was ok, but I didn't really like it. Also, the tub was barely big enough for two average size people. I wasn't a huge fan of the bath gel or shampoo provided, and if you really want a bubble bath, bring your own bubbles, or go down to Bath Junkie. (But DO NOT put bubbles in the outdoor hot tub.) On the plus side, the water gets hot quickly and stays hot. The vanity is a cute dresser, turned sink/mirror combo. The room had it's own A/C unit, so it was nice not having to fight with other occupants on the proper temperature. We had a king sized bed with a lot of pillows, so we had to find places to put the pillows. Because Sunday is not the most happening day of the week in Fredericksburg, we hung out and watched tv in our room eating pizza. We never quite made it out to the hot tub, but hot tub enthusiasts, I'm here to verify it exists and looks pretty clean and leaf free! There's also free Wifi available. It was a great stay, and will probably stay here next time we're back! read more

This review is for the Western Star property... Got into town on a Friday just after 5 p.m. It literally took us three minutes to have them charge my card and be sent along my merry way. Staff was friendly and efficient. The Western Star property shares a wall with the Longhorn Corral and is about three blocks away from the Absolute Charm offices. And just a few blocks from the Main Street strip that's home to most of the restaurants and businesses in Fredericksburg. You park directly in front of the house on the curb. No big deal to me, but be warned that the driveway is for the folks in the Longhorn room. I've never been to a bed and breakfast so I didn't know what to expect. The pictures on the website did the room justice as we got exactly what we expected - a nice, cozy front room with a small flat screen TV, a larger bedroom area with a king-size bed, and a small kitchen area, and a large bathroom area with a jacuzzi tub. Room was immaculate and the AC did a great job throughout. I had to actually raise the temperature and turn the fan off at night, and I'm usually the guy who has to have the AC at 65 degrees. The jacuzzi tub worked great and was super relaxing. While it was just too hot to hang out outside, the property does have a very nice backyard area. I'd imagine if the weather were more agreeable, it'd be nice to sit outside and have a drink. The room is decorated in a very stereotypical southwest decor. I thought it was quaint, but some people may be put off by it. There's no real "breakfast" to this "bed and breakfast," but we were provided two $10 vouchers for a local restaurant named Javas. The breakfast was decent. One breakfast taco is large enough for a meal and about $4, so you could probably eat two days with the two vouchers. All in all, it was a VERY enjoyable stay and I'd happily stay in the Western Star again. read more

Loved our cottage on the corner. My husband and I was celebrating our 22nd wedding anniversary and we loved it. We didn't even make it to the hot tub.lol Loved the old cottage. Bed was very comfortable and also had a small thing of coffee available. read more

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This review is in regards to the City House rental my two friends and I stayed in Fredericksburg, found on the Absolute Charm website. Though one of my friends has stayed in hotels in and outside of Fredericksburg many times before, this was our first time booking with AC and I daresay it'll probably be the last. Our stay was off to a rocky start when we arrived around 11:30PM or midnight on a Thursday and we were instructed to pick up the house keys at the AC office. We felt a little sketchy doing this because the keys were left in a safe on the porch outside NEXT DOOR to the actual location they told us to arrive at. The house was located not far from Main Street on a very dark street and we had a hard time finding it, as no lights were left on and there were no street lights. Granted, the lack of lighting in the street was not AC's fault, but we thought it would have been courteous of them to at least leave our porch light on since we informed them beforehand we would be checking in late.The house was nice on the outside and inside, from what we could tell so far, but we were literally guessing our way around because no accurate instructions were given to us beforehand. The next morning as we were all getting ready, we heard a strange voice in the living room area. Apparently, the owner or someone from AC had used their keys to let themselves in -- they didn't even knock -- and then persisted to question us on why we were there. She didn't introduce herself or even apologize for barging in or for being unorganized. She said she just "needed to grab the broom" and then left -- with the broom. We quickly noticed all the things wrong with the house: the fans in the master bedroom and in the "master" bathroom didn't work (we were given written instructions to use the remotes to operate the fans but the battery was dead and there weren't any others), the light above the toilet in that same bathroom went out the second day we were there, the decorative pillows on the beds looked like they were bought from a thrift store 20 years ago, the couch in the living room had stains on it, one of the showers barely had water pressure and the other had so much that it was practically a hose, there were stains on some of the "clean" towels, cracks in the walls and ceiling that were poorly patched up or not patched at all, and hardly any outlets available to charge our phones, etc. The nicest part of the house was the kitchen, without a doubt, but the other rooms looked outdated and "worn". Also, don't expect more than 5 channels to watch on the ancient TV's provided -- we actually went and bought a DVD player so we could have something to watch at night once the shops closed in town. I was amazed there was even working wifi. I'm usually pretty lenient on a lot of things in terms of hotels or B&B's, but our reasoning was that if you're paying a good deal of money to stay somewhere, it should be nicer and better kept up and we believed that the service should be way more organized/helpful. When we were leaving, we were given conflicting written info as to how we should leave the keys. The binder that was left in the house with rules and instructions indicated we should leave the keys in the table and lock the door behind us, but the packet from AC that we were given said we needed to put the keys back in the safe at the office. We ended up just doing the latter because we were confused. We were also told that if we didn't clean the house and leave it "how it was when we got there" we would be charged a fee, based on how long the maid service took to clean. I understand that we're adults and we should pick up after ourselves, but this was ridiculous; it's not our problem if AC doesn't want to spend money on a maid service. For fear of being over-charged, we took out the trash, washed our dishes, wiped down the tabletops, and everything but sweep or vacuum. I loved the town of Fredericksburg and would definitely visit it again, but I don't trust that I'll receive a better experience from Absolute Charm. We could just as easily have stayed in a hotel without all this hassle and inconvenience. read more

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I visit Fredericksburg often and have always used Gastehaus Schmidt. I have never had one issue with them. This time, I decided to use Absolute Charm for a change. Big mistake! When I first contacted them several months ago, I asked for a pet friendly property as my 79 year old Mother and I would both be bringing our small dogs. The agent instantly recommended a "newly pet friendly" house called "Chocolate Diamond". I looked at the photos online and agreed to book the house for Monday through Thursday. Picking up the packet was no problem. The house was exactly where they said it was (very near Main Street). Firstly, word of warning if you plan on taking your dog with you to this property; The photos make it look like a fully fenced backyard. It is not. There is not front portion and they have propped up an old window screen to block it. My 8 lb Chihuahua immediately went for it as he knew he could slip right through the opening. We got the car unpacked in the pouring rain, got settled, ordered pizza (West Side Pizza is the best and delivered in 20 minutes). When we got ready to go to bed that night, my Mother discovered that her bed was sopping wet from a leak in the ceiling. You could see where the ceiling had obviously been patched in that exact location at least once before. We texted (as we were told to do) the contact at Absolute Charm. Her response was "Yikes! That's never happened before. I'm so sorry. Let me send my husband over". Her husband came over, took a look at the wet bed, pulled the duvet off, rolled the mattress pad and sheets back and said "Yep. It's leaking alright. Really nothing I can do to fix it tonight. We'll put a container on the bed to catch the water. I'm glad it didn't soak through to the mattress." Really? My Mother ended up having to sleep on the sofa. The next morning, water had begun leaking down the wall in the same bedroom. I once again contacted Absolute Charm to see if they had found a place to move us. They had not. They were "talking to owners". We ended up being given two choices. One was near Barron's Creek (no thanks, as it was still pouring rain) and one was Ella's Cottage. The one catch was that Ella's Cottage was not pet friendly, but she assured me that she had cleared it with the owner. One more catch...the house would not be ready until 1PM. So...there we sat in the leaky house until 1PM, as we could not go anywhere with two small dogs. When I arrived at Absolute Charm to get the keys to Ella's Cottage and return the keys to the leaky house, they were suddenly going to charge me more money as they said I had not told them that we would have our dogs. When I offered to open the email that I have saved to show her where I had told her about the dogs, she declined. Then, she said that Ella's Cottage was not pet friendly and asked if we just wanted to go back home. I informed her that I did not want to "go back home" as I was in Fredericksburg to celebrate my birthday and I intended on staying in Fredericksburg. She fully expected me to just walk away and not ask to be accommodated. She finally turned over the keys and we were on our way to have to unload, once again, in the pouring rain. Ella's Cottage was beautiful and I really can't say a bad thing about it. You can tell that the owner really cares about how everything looks and works. We didn't get to use the huge hot tub on the fully enclosed back patio (rain), but it looked awesome. We were just paranoid the entire time that if there was one dog hair left anywhere in the house that we would be charged hundreds of dollars in cleaning fees. Oh...that's another thing...when booking with Absolute Charm you are expected to empty all of the trash out of all of the bins and carry it outside to the big bin. You are also expected to wash all of your dishes that are used. If you don't do these things, you will be charged an extra cleaning fee. I always wash my dishes, so no big deal. I am not, however, accustomed to being required to take trash bags outside to the bin while on vacation. I will never use Absolute Charm again. I'll stick with Gastehaus Schmidt and their wonderful customer service. Still waiting on that refund, as well. I have a feeling they had no intention of refunding a dime. They just expect you to stay a night in a leaking, moldy house and not complain. read more

We had a very poor experience with this company on the customer care side after a sudden and tragic family emergency, however Savannah from the real estate side of Absolute Charm stepped in quickly to make things right. I am bumping the review from 1 star to 3 stars solely because of her assistance. We will still not be using this company for our B&B purposes in the future however. read more

I should have researched further as the property we reserved was changed at the last minute to a smaller cottage. The group of cottages were supposedly booked but upon arrival we noticed they were empty. For the money as it turns out there were a number of other options that were better for much less. Service was poor and the heating system was below par. Airbnb has significantly better selections at lower rates. read more

We booked our stay at the Queen Anne through them and I highly recommend their B&B reservation services. We loved everything about our stay in the Aspen Suite at the Queen Anne. The Aspen Suite is at the back of the B&B and the only room with a backdoor access to the backyard deck gazebo hot tub and beautiful landscaping. Our suite was as comfortable as it was beautiful with comfy mattress, down pillows and soft linens. But, back to the beautiful - from the beautiful hardwood floors to the beautiful antique iron bed and linens and bathroom with red walls, jacuzzi tub and vessel sink. They served a wonderful Full Breakfast of fresh fruit and granola and chef prepared pastries and egg dishes. All the charms of a B&B plus flat screen cable TV, free WIFI and push # codes on doors. read more

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This place was absolutely amazing! That place I'm referring to is Drop Tine Ranch that Absolute Charm set up for us. The convenience of picking up our package and directions were superb and easy after our late arrival. Christine assisted me upon calling to confirm our stay. Our room was in great condition as I expected to be more rustic, we were surprised to walk into a well kept Majesty cabin over a pond where we were able to watch the fish feed in the morning and the ranch dog sit with us as we enjoyed our morning coffee. Please do yourself a favor and take advantage of the service of absolute charm. You will not regret it. I'm very appreciative of the ranch owners and absolute for allowing us a 5 star stay on their property. God Bless them! read more

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Absolute Charm made finding a B&B in Fredericksburg easy, after searching websites for what seemed like 100 B&Bs finding nothing available, I called at about noon on the Saturday we wanted to stay. They were so helpful, found us 2 choices in the price range we wanted with full breakfast. We stayed in the Magnolia room at the Queen Anne B&B. read more

We recently stayed at the Queen Anne building, on main street. We took the Kadence room. This is s converted garage, a beautiful, quiet room. Clean, cozy and really relaxing. The only issue with our stay was the breakfasts. You better like eggs...first morning was eggs quesadillas, the second morning was the same eggs with bits of bacon mixed in. Kinda boring. Otherwise, place was adaquate. read more

We are so in love with absolute charm! Already planning next visit. We stayed in the dolce amore and it was so charming and adorable! We loved the extra full size bed for our 6 year old. The bathroom is amazing with a jacuzzi tub. It has a nice size loft with flat screen televisions. Very clean. Can't wait to come back. read more

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We stayed at the La Rouge property. The pictures looked nice but the experience was not. It showed the hot tub covered but that is only partial. It rained while we were there and the covering did not stop the rain from hitting us, so we could not use the hot tub. The bathroom has next to nothing counter space. The bedroom needs shades on the window to keep the sun from coming in during the day, so if you would like to rest or take a nap the room is not so bright. The bedroom has double doors leading to the living room and they have no curtains, so you can not close it to cut out the light from the living room and kitchen or even have some privacy. The coffee maker leaked all over the counter so we could not use that. The air conditioner is limited on how cold you can get it. We are from a dry part of the state and the lowest it would turn down is 69 degrees, so we were hot and sweaty and could not get comfortable at night. It did have ceiling fans but those just make me congested and I do not use them. The bathroom sink does not drain well at all. read more

DISCLAIMER: This review is for the Main Street Cottage (http://www.absolutecharm.com/MainStCttgMain.html) The Good: :: it's a big house. 2 bedroom 1 bath but there are a lot of rooms in addition, like a separate enclosed sitting area, a big dining room, a spacious kitchen, and big livingroom :: modern amenities like big flat panel TV, free wireless, gas fireplace :: comfortable queen sized beds in both bedrooms :: central air and heat...both work very quickly and efficiently :: hot tub outside!!!! :: lots of things provided for your stay, like towels for the hot tub, towels for the bathroom, hand soap, air freshener, shampoo, conditioner, body wash, and more :: fully stocked kitchen with plenty of appliances, pots, pans, utensils, bakeware, and much much more :: awesome complimentary goodies provided for your deluxe continental breakfast...we made an amazing breakfast of eggs, bacon, bagels, coffee, creamer, english muffins, cream cheese, strawberries, milk, and blackberries :: cozy couches in the livingroom :: lots and lots of windows so the place is very bright and cheery in the daytime :: very spacious front porch :: very spacious back porch with an awesome gas grill :: super close to all the happenings of main street :: neat 100-yr old house renovated...big on the charm and cozy factor The Bad: :: wish they had an on-site washer and dryer for extended stays :: no dishwasher :: bathroom could use better lighting :: not all the windows open in the house The Ugly: :: none Would I go back? Most definitely!! Whether it's for another sisters get-together, for a couples' retreat, a friends' weekend away, or anything else, I'm looking forward to making my way back here soon. This place is IN. read more

Super easy to book, and great communication via email! They put your keys to the suite you book out front in a lock box if you arrive after 6pm and you can drop it off similarly too. The quilts out front are great to let you know where the office is. read more

This is review is for the property called Augustas Cottage. We have stayed in Fredericksburg before. This was our only disappointing experience. The outside was ok. The inside was a real disappointment. Strange decor, a bit of hill country mixed with contemporaryish for lack of a better term metal sliding doors. Sofa was dirty as were throw pillows. What they called a breakfast ( for a 2 night stay)was a oily loaf of bread, and some bruised/ starting to rot fruit in the bottom bin in the fridge. No milk for Coffee and a canister of some sort of liquid that was not sealed. No telling how old or sanitary that was let alone what it was. Sheets were wrinkled, not sure how recently laundered. Too far to walk to Main street. A dismal place. Avoid. read more

This place is a JOKE!!! Who ever heard of a bed and breakfast with no breakfast??? But they do have lumpy mattress and NO maid service! Save your money and stay at the motel 6. Have had No interaction with employees since I have been here. I would never recommend this place to anyone!! read more