Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

Prior to needing any service I had just recently bought a used vehicle, and with my luck hit a pot…read morehole which broke my strut mount. I went to J and S Mobil Service Center, and was able to talk to John C. Who was very transparent in terms of pricing and Ways to go about things. Ultimately I picked them to help me with my problems and I have only good things to say about them! Definitely recommend if you are in need for some work done.

Honest, knowledgeable, great advice, fair pricing. John and his team are great and have helped us…read morefor 20 years.

I brought my car in for some fairly easy body work. I stated I wanted the front splitter, mirror…read morecap, hood, and lower rear door refinished all in the same green. I got a quote from them from them for around $1400 which included them dissembling the car, painting it, and then reconditioning it before picking it up. When I arrived the first time, my driver mirror was still unpainted. The front splitter was painted black not green, and the hood was painted extremely poorly. They also never cleaned my car even though I was charged for it. So I had to bring it back a second time, showed them my hood was still unpainted in some areas, the car was never even cleaned even though I paid for it and my mirror was still unpainted. What appeared to be the owner came out and realized how poor of a job they did he was very nice and stated they would correct the issues but I'd have to leave my car there again, which was fine. When I picked my car up for the final time it was cleaned, no sanding dust all over my interior and exterior. But the hood was touched up very poorly, instead of repainting the whole panel again they just touched up the areas they missed very poorly instead. My mirror cap was painted green, but they broke the mounting clips and instead of telling me they broke it or getting a new mirror they used double sided tape to stick it on since can't be secured with the clips they broke and it fell off on my way home. The mirror glass shakes violently on the highway indicating they broke more than just the mirror cap that was supposed to be touched and didn't tell me they broke either.

Really cleaned up my 2006 Jeep, replaced rotted floorboards, gave it a beautiful Hydro Blue paint…read morejob, check out the before and after! Great quality and value for a reasonable price. Highly recommend them - they're working on my '99 Mustang as we speak!

Today I went to Valvoline and was told there was an issue with the locking mechanism on my engine…read morehood. They recommended I go down the street to Long Life Auto Repair in Waltham, and it turned into an incredible experience. The facility was actually closed, but one of the managers still took the time to help me unlock the hood of my car and educate me on why it was malfunctioning. That level of kindness and professionalism is rare these days. I can't say enough good things about this place. Much respect to the team for paying it forward and helping someone out even when they didn't have to.

Fantastic customer service and so friendly. Will be coming back for all future service!read more

I was told about this shop by a friend who swore by it, and I'm really glad I listened. It's a bit…read moretucked away--set back from Winchester Street--so it's easy to miss if you don't know where to look. But once you find it, you'll discover an honest mechanic who truly knows his stuff. I came in to get a second (and honestly third) opinion after the dealer tried to tell me I needed a bunch of work done that didn't quite add up. The dealer's estimate was sky-high, and another local shop wasn't much better. Here, the owner took the time to actually show me what was wrong with my car, explaining everything clearly and breaking it down piece by piece. Turns out, I only needed a new control arm and brake caliper, not the laundry list of unnecessary repairs the dealer was pushing. The owner definitely has a personality--he's a very funny guy. I could tell right away he's a genuinely good guy who takes pride in being honest with his customers. I read some of the other reviews before coming in, and after my experience, I have to say: they've got him all wrong. My visit was completely different--transparent, fair, and friendly from start to finish. His daughter works there too, and she's the perfect complement to her dad--so kind, friendly, and patient, making sure all my questions were answered and that I understood everything before leaving.

I brought my car to Paul since he was local and I needed my car checked asap. I had brought my car…read moreto Nissan in Norwood numerous times and was told my suspension was in good condition however, after taking it to Paul he informed me I needed a whole new suspension on my 2014 Nissan Altima and it was going to cost me $2,000 and he used KYB part etc., he told me he would give me part numbers and numerous times how he was a good guy not trying to rip me off, which should have tipped me off cause good people don't say they are they just are. So after speaking I decided to go forward with the repairs my own fault I should have gotten a written estimate prior to repairs not just a verbal agreement and I should have checked the parts myself but I didn't. Fast forward to a couple days later when I pick my car up I am then informed he didn't need to fix a couple parts in the rear suspension however, the price was still the same yes odd but then I was informed he damaged my rear passenger side door while he had it up on the lift and when damaged I mean smashed completely needed to be completely replaced however, instead of calling me to inform me he damaged MY vehicle he took it upon himself to call a junkyard and put a door that was damaged and had no child lock which I use to keep my 4-year-old form attempting to open the door I informed him but due to it being the holiday weekend he made it as no big deal I will fix it after the holiday and cover expenses, agh yeah you damaged it. I just paid and left at this point one more thing would just tip my stress level to max and I just wanted to get out of there. I called him on that Wednesday s after the 4th since it was a holiday weekend and most places were closed to inform him when I go over bumps Im hearing a clunking noise which I didn't even hear before I fixed my suspension he told me he was swamped could I bring it on Monday I agreed and his mechanic took a drive with me and told me that noise is normal because it's a new stuff suspension yeah I don't think so but I brought my car to my auto body guy who had done some body work a while back and he had a mechanic of his check the door to make sure nothing else was damaged. He informed me if this guy is going to do the body work this is what needs to be done so it's done right. I spoke with the owner Paul before having his auto guy touch my car as to what I required as far as him painting my car door. He was compliant and agreed until I informed him that if while he had my vehicle and if anything else happens before you fix, order a part etc. Call me first he informed me he didn't with my door because it was 4th of July weekend he was busy and then said how he got sick after the 4th which I don't understand how you getting sick a week after or even days after had an effect but ok first call should have been to me the owner not a junk yard. He told me he would give me the parts numbers and then said he wasn't giving me anything, raised his voice Im not trying to get over on anyone in fact I think he said I was. I don't know how a paying customer is trying to get over on him. You pay for something to get fixed you want the job done just like you wanted the money when the job was complete. To sum it up I paid him for a crappy suspension job which is loud over bumps and I was informed could be the bushings weren't changed. So now I am still dealing with my cars suspension and after Paul the owner yelling at me and telling me to shut up right this great guy lol I wouldn't let him "fix" anything on my car. True colors always shine through and when confronted with his scammer ways he exploded. He charged me $419.17 each to be exact for for KYB front quick struts. Retail they don't even go for $200 so he charged me double what he paid which I paid for my door he damaged myself in the long run. When I asked him to show me the invoice to what he paid he told me to "shut the hell up" and "this is what you do bring your car to shops" agh yes I wanted my car fixed and you could have proved me wrong with just showing me the invoice but he couldn't because he knows he over charged me. So now I am going through small claims court to get my door fixed. IF YOU DECIDE TO FIX YOUR CAR WITH THIS PLACE PLEASE GET A SECOND OPINION FIRST, GET AN ESTIMATE PRIOR TO REPAIR AND DO YOUR OWN RESEARCH FOR WHAT THE PARTS COST !!!!!! HE IS NOT THE NICE GUY HE CLAIMS TO BE AND AS A MAN TO SPEAK TO A WOMEN THAT WAY, A PAYING CUSTOMER I CAN ONLY IMAGINE HOW HE TREATS HIS EMPLOYEES !!!!

If you haven't been to Newton Auto and sales make it your mission! Nothing but the best in…read moreautomotive repair service as Joseph is very honest and gets the job done ! I bought two cars from him and Stan over the years and couldn't be happier with both of them! I Just purchased a GLK350 Mercedes and LOVE IT ! If he doesn't have what you are looking for he WILL find it !! I cannot say enough about the sales and service at Newton Auto and Sales as they truly go above and beyond!! In office / Sonia handled the paperwork at an ease !! Be sure to swing by Newton Auto and Sales it's is WELL WORTH THE TIME and you'll be driving off in your new car !! Thank you to all at Newton Auto Karen Tiro

got my 2011 Audi a4 serviced many times here nothing but good customer service in amazing prices…read more 10/10 would recommended there automotive service's and expertise

Unfortunately this most likely will be the last time I bring my cars to them... I just had my brake…read moreleak diagnosed repaired and they charged me 900+ to replace one brake line... this combined with the fact that they told me they could take the car last Thursday and when I arrived they made it known they would not be able to look at my car for at least a couple of days kind added to this review being at best neutral to negative... loyal customers are tough to come by especially those that have multiple high end cars... I feel taken advantage of...

Quick service on an inspection sticker! Nice place and people. Great neighborhood business.read more

I started bringing my Hyundai to Phil and Pete a few months ago, and I've enjoyed my experience so…read morefar. I was having a problem with my exhaust a few months ago, and when I brought the car to them, I mentioned I had a mechanic up in NH who I bought the car from who has often helped me, but I didn't think the car would be in good enough condition for me to get up there. Pete suggested they could do the work, but it would cost a lot more money and if my mechanic in NH could do it there for cheaper, bring it up, and he thought the car would be okay making the trip. I did, saved money, and really appreciated that Phil and Pete didn't try to sell me or persuade me to get the work done with them. They were honest and didn't want to overcharge me. Another time, I was having trouble installing new headlights and Phil and Pete helped me, free of charge. I've since made it a point to see them anytime I'm having car troubles because I trust their judgement and know they are being fair and honest. I would highly recommend them to anyone!

Entirely new ownership. Phil, Pete and Luis are all gone. They are not really transparent about…read morethis off the bat. Just informing people. It;s really too bad. I had an ok experience but wouldn't go back- the customer service is just average.