Unfortunately this most likely will be the last time I bring my cars to them... I just had my brake leak diagnosed repaired and they charged me 900+ to replace one brake line... this combined with the fact that they told me they could take the car last Thursday and when I arrived they made it known they would not be able to look at my car for at least a couple of days kind added to this review being at best neutral to negative... loyal customers are tough to come by especially those that have multiple high end cars... I feel taken advantage of... read more

Quick service on an inspection sticker! Nice place and people. Great neighborhood business.

I've been getting my car serviced here for over a decade and the folks at Advance always put the customer first. On several occasions over the past ten years, I've brought my car in for some minor issues and they didn't charge me for the work if the fix ended up being simple -- just a "thanks for being a customer"! No upselling, no dealer style runaround; just quality service at a fair price. read more

Best service I've ever experienced. Friendly helpful staff. No upselling! They do it right

These people are always helpful, fast, and will happily talk you through decisions around repairs to your car. Down to earth people who know do great work. Living down the street from this place has saved my day a few times now. Highly recommended if you're looking for honest work and a good value read more

This review is overdue. This shop is honest, courteous and fairly priced. I have been going here for a few years. I knew it would be a good shop on my first visit when I overheard a conversation between the shop owner and a customer. They were just shooting the breeze but the language and values expressed in their exchange was truly wholesome. When I had some issues with my insurance coordinating payment for a repair, Ruben took ownership of the situation and got me all squared off. It was better service than what my insurance company provided! I go here for routine maintenance and anything else that comes up! I highly recommend this shop. They don't try to overcharge you for things and are honest and diligent about repairs. read more

Advance Auto Center is the absolute best, with honesty and integrity at their core- I discovered them 3 years ago and will never go anywhere else. They are expert mechanics and clearly take pride in their work. They have great turnaround times, great pricing, and have terrific customer service. If they discover an unexpected problem, they explain the issue, recommend how it should be fixed, and provide costs and timing. They are extremely forthcoming and never oversell. They're friendly, accommodating, and never disappoint! read more

This is a great service center. They take good care of the car and they have a quick turnaround time. The cost is also very reasonable read more

I wont go anywhere else. I have purchased cars from this business, and all of my cars and family cars are serviced here.

Always pleasant people, quick and quality work. Prices are fairly reasonable and the people seem to really know what they are doing... Location is helpful and place tries to stay nice, though they do let their gardens grow weeds after they do the nice work, leading it to not look so nice. One complaint... they always park on Cook Street (or their vendors who drop stuff off, etc.), on the side where it says no parking and right by the corner, leading to crazy traffic jams or near miss crashes.. Wish they would not do that or have people park in other areas because it is extremely frustrating and there are kids on this block who are in risk with this happening. read more

Advance Auto Center - Auto Repair Near Me - Newton, Massachusetts

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After bringing my car here for over year, I grew accustomed and appreciative of their ability to perform simple repairs. Last month when I asked them to diagnose a check engine light, they held my car for 48 hours! It was unacceptable, especially since they did not repeatedly call me with updates. Moreover, they didn't fix the engine light. They merely cleared the codes. That's not customer service. read more

Good auto repair is hard to find so I go to Advanced because theirs is great They do it and they do it right. They make no excuses and when things don't go according to plan they do offer profuse apologies. My normal repair experience is that I drop the car off in the morning, they give me an estimate, I then pick up my car at the end of the day and the cost is pretty darn close to the estimate. Once or twice things have gone askew and it's always been because a car part wasn't sent in or something that they have no control over. I can hear the frustration in their voice and they promise to have the part in that day. Only one time did they not have it in and they took the hit financially. I don't know how much but I know they took the hit. I trust them on voice and would recommend them to anyone. read more

Honestly Advance Auto Centers team has been nothing but fantastic for both Jeeps in our family. Price for the work is always reasonable, they are knowledgeable and will never add on extra work like some dealerships may. Even in a bind they help their return customers like no place I have seen. I highly recommend the team to anyone looking for a reliable, trustworthy mechanic. Set an appointment today and make sure you always check with them first before you make a buy! read more

It's NOT easy finding a trustworthy, knowledgable, timely, reasonable service center these days - but this place is fantastic. After bounding around between my dealership and other local shops I was frustrated with the amount of money I had sunk into my vehicle without the desired results. By the time I came to Advanced Auto I had quite a few repairs queued. Steve and the staff were honest, helpful and willing to work through a repair plan, mindful of the cost as well as my schedule and availability. I had a great experience here and will definitely be returning. read more

Advance is the best. I've been taking my cars - brand new and decades old - to Steven and his team for years. Very trustworthy and professional group. They do top-notch work and have saved me lots of money along the way. I've recommended Advance to friends and family -- all have been very happy. I hesitate to post this review because I don't want to jam up their schedule! But they deserve it. read more

Advance Auto Center - Auto Repair Near Me - Newton, Massachusetts

Excellent service, gave me a loaner, fixed my AC quickly and very communicative. Volvo norwood charged me $200, it was still broken, never reimbursed me, never called me back. They figured out it was the compressor its been working well since. Thank you! read more

A few years ago I dropped my truck off there because it was hard starting. I knew it needed new starter and wires so I expected to spend some money. After a day they called and said it was all set so when i stopped by to pick it up they slapped a rejection sticker on the truck. I asked why did they remove my sticker and the guy said it was because the truck failed emissions test. I was pissed. My sticker was not due to expire for another year and now I had 30 days to fix this problem. Of course they had a list of things that needed to be fixed to solve this problem. I paused and looked at my reflection in the window to see if there was "SUCKER" written across my forehead. I reluctantly paid for the work done and took my vehicle home. On way home the check engine light came on which did not happen prior to my visit there. I called and complained about this and of course got a BS excuse. A few weeks later I took the truck to another place and got the truck running great put a new inspection sticker on the truck and did everything cheaper. read more

My car was starting to shake when I braked at higher speeds. When I researched reviews of auto centers in the area Advance Auto had multiple good reviews so I thought this was a good starting point. They were able to look at my car the same morning I called and it only took them about an hour to diagnosis the problem. Steve, the owner, explained to me that my rear brake pads needed to be replaced and that my front and rear rotors needed to be reshaped/resurfaced (not sure of the accurate term). It would cost approximately $500. I scheduled the work to be done the following morning and Steve offered me a loaner car while they completed the work. I left his shop feeling confident I had found a good place to have my car fixed. On my drive home I decided to stop at the GMC dealership to have them give me a second opinion; they were right down the street, so I thought, "why not". I knew they would probably be more expensive, but I thought it was worth them taking a look. To my surprise, they had me come into the garage to physically show me that my brake pads and rotors did not need to be replaced. They showed me the tool they use to measure when the pads need to be replaced. Their inspection showed "4mm life left for front and rear brake pads." I had all four tires replaced the week prior. The mechanics at the dealership said the "shaking" I felt was from the tires being bolted on too tightly. Sure enough, after a test drive on the highway my car was back to driving normal. I know there is always a risk of any auto body shop being dishonest and taking advantage of their customers. In this case, I feel that is exactly what they were trying to do. The owner came across as being very customer-service oriented, but was in fact, dishonest. Do not be fooled by the friendly and accommodating attitude. read more

Finding an honest, helpful and friendly auto mechanic is like trying to find bigfoot. You can spend your life trying and never succeed! If you've been lucky enough to stumble upon advanced auto center, then consider yourself lucky. These guys are worth their weight in gold! I've been bringing my 01 Volvo S-60 to these guys for five years and they are never anything but excellent. Like other reviewers, advanced isn't the closest option for me, but they've earned my business for as long as I can get to them based on their commitment to the customer. Quick story: today, I picked up my car from advanced after some necessary work. It still needed another part, but they advised me to bring it to Volvo as it should have been under warranty. They could have fixed it themselves, but they tried to save me some cash. I then took the car to Lee Volvo in Wellesley and they informed me that the warranty expired 3 months ago. I pitched a fit because I had already brought my car in two years ago for the recall on the throttle body and felt I should not be responsible for the $1000 they wanted to charge because they didn't fix it the first time. Of course, they said it wasn't their problem. From the parking lot of Lee Volvo, I called the guys at Advanced for advice. They instructed me on how to approach the situation and confirmed that the $1000 was ridiculous. When Lee Volvo wouldn't budge on the price, I called Advanced back and they confirmed they could fix the issue at a much more reasonable price. Their willingness to take my call, answer my questions and provide me with options and guidance is why I recommend everyone I know to advanced auto. Cars are tricky and no one is always perfect, but you can count on the team at Advanced to treat you right. That's why I've taken the time to painstakingly write this long review from my iPhone! These guys deserve 6 stars! read more

Why, oh why is it so hard to find a place that isn't out to take advantage of the customer? As far as I can tell, the work they did was fine. I'm just a little miffed at the up-sell. This guy Eric had me agreeing to a cleaning of my fuel injectors for $120. I looked it up and found out it's something you can do for yourself for under $20 and cancelled it before they did the work. Unfortunately he got me on the unnecessary front-end alignment for $90--it was early in the morning and I wasn't thinking. Then when the bill came, they charged me about $20 more for radiator flush than originally quoted. Eric reduced it to something like the quote, but why should that even be an issue? My previous encounter with the place was fine. But this one leaves me with a bad taste in my mouth. I might go there again, but it won't be my preference. If you go there, exercise caution! read more

Service is excellent and the work is very good as well. I appreciate the personal feel of a smaller automotive shop like this. Brad and Steve are great-seasoned veterans of the industry, and friendly, not to mention, understanding gentlemen. They have an in-depth knowledge of automotive repair and taking care of the customer. Highly recommend Advance. read more

I have been doing business here for years, bought my last car here. I would never consider going anywhere else. It's that simple.

Eleven years ago I asked around for a good place to take my car for service, and 5 different people told me Advance Auto. They did not steer me wrong! Located on the border of Newton and Watertown, Advance took great care of my last VW Golf (sold at the 11 yr mark) and have been since taking care of the next car, a VW Passat Wagon now 4 years old. They are great at keeping watch for when major milestones are due for my car, plus they use the handy X miles or X month sticker for regular service reminders. When I worked nearby, they would have one of their techs give me a ride back to work after my car drop off in the morning. Since then, I've changed jobs and you can schedule work to be done and get a loaner car for the day. They also work with people like auto detailers so if you drop your car off for service, they can arrange getting it detailed too, just adding it to your bill. For emergency work, they have been great about turnaround time. They seem to have fast access to replacement parts. Stephen has also gone to battle for me over bad tires from a particular manufacturer to get free replacements. I am not on top of what fair prices are, but friends have told me their prices are good. What's worth all the money in the world is that I trust them. I live an hour from Advance Auto AND there is a car repair shop at the end of my street that my husband uses. Come hell, high water, or tow truck, I still drive to Advance for my car repair. read more

I've been bringing my 98 Accord here for about 3 years now. Everyone in the shop is pleasant and very easy to deal with. My favorite thing about this shop is that they never pressure you to get something unnecessary done to your car. They never pull the old trick of finding mysterious problems that have only recently materialized. Several times I've gone in and been told that something (suspension, cat converter) looked like they were getting a bit worn, but that it wasn't necessary to drop the $ to fix it just yet. I really appreciate the head's-up that I'll need to think about (and budget for) an issue the next time I bring the car in for an oil change. Minus one star for once keeping my car an extra day beyond what I was originally told. I had the brake lines redone last year and it took forever. I love that the guys took their time and didn't rush a delicate job, but not having my car for a full extra day was pretty inconvenient. Not a big deal, in the end, really. read more

My previous mechanic "found" a problem that will cost me $2000. WTF??? Told him that I'll get a second opinion and left him for good. Went to Advanced Auto and they told me $50. In mechanics, it's fairness and integrity I look for -- and folks in this industry have NOT done a good job for themselves. AAC has been fair and honest w/ me. read more

These guys deserve ten stars! Finding an honest, quality place to have your car repaired is a challenge. And when my car is out of service - it's a huge inconvenience and a total nightmare trying to sort it out - until now. I heard about Advance Auto Center from a friend who had her car inspected there. She was very pleased. So I called for an appointment for my Mustang and they took it the very next morning. They informed me every step of the way and were some of the nicest people I have ever dealt with. They were professional, polite, honest, caring and efficient. They went out of their way to get my car expertly repaired without charging me a small fortune. And the customer Service is just the best. I felt like I was driving a brand new car when I left. I can't say enough great things about everyone at Advance Auto Center. They did an amazing job. They are busy, but absolutely worth the wait. This is the way car repair SHOULD be! I'm so happy I found them. In the future I wouldn't think of going anywhere else and neither will you. Great job guys!!! Thank you!!! read more

Pro: They are very honest, do good work, and offer you a loaner car Con: They are sometimes very busy (read above statement for explanation of why) But really; it is sometimes tough to find a reliable shop- and this is a very reliable shop. They have a large facility with many mechanics; i have not had a problem with any of their work; and i've gone there for a few dozen repairs over the last 7-8 years. Major stuff and minor stuff; never been disappointed. read more

If you read my other auto-related Yelp review, you would know that I was ripped off by some place in Natick . When I realized I was being taken advantage of, someone recommended Advanced Auto Center in Newton. I could not be more pleased! I recently had 3 issues with my 2006 Accord - no heat, no AC, and a *chiiick chiiick chiiick* noise every time I turned left. After avoiding left turns for months, I had enough. I brought my car in for an estimate. I thought it would be the last time I ever saw my POS car but they called me back 3 hours later with multiple options. To fix the heat and weird noise -- only $260. SO happy I can go left again, and so happy I have a trustworthy mechanic. These guys (especially Brad) are THE BEST. read more

Went in yesterday to change a light bulb in my Infiniti which I supposedly was told from another dealer would take 2 hours. The guys here had me in and out in leas than half an hour for a very reasonable price. Love this place! Natalie read more

My sistah comes heeyuh awll tha time ta get her caah fixed. She raves about the service. And rightly so. They know their craft here. No nonsense nor subterfuge; just courteous, problem-focused attention paid unfailingly to the matters at hand. read more

I have been taking my car to Advance Auto now for 7 years. I agree with all the postive reviews in this post for them. They are wonderful bunch who do not pressure you or BS you into getting the work done on your vehicle. They are quick and always willing to help you out, no matter what the out come. The have always accommodated me to my budget as a single mother, which has help me tremendously. Thanks guys you are the best!! read more

Taken both my cars here for standard maintenance. Brad handled my appointment last time and did and excellent job!

My wife and I have worked with Steve and his team for many years now, and they are consistently truly excellent. Great attitude, customer-focused, fair pricing, and ultra-reliable. and they get the job done, with no fuss, bother or surprises. I would never go anywhere else, and I highly recommend them. So pleasant and so professional. read more

This place is great. Last night driving to the gym my windshield wiper snapped off and flew off into the night. It's tough driving around when you can't clean your windshield. I called these guys b/c the yelp reviews were great. The guy on the phone was super nice and told me he could replace them for me. I drove over, they took me right away, fixed up my car with new windshield wipers and only charged me 40 bucks, which is pretty good. I once bought windshield wipers at Target and it cost me 40 bucks for them in the package, so this place didn't charge me anything for labor. I would definitely recommend this place! read more

pros: excellent work - expected work good cons: performed repair on work on car which did not requiring repairing since part did not fault without notification - noticed on 2 visits Overall result: satisfactory but v expensive read more

I love Advance -- their service is great and I've always found them really trustworthy. They've helped me even when there was nothing to charge for. They're just great guys. Highly recommended! read more

I have been taking my car to Advance Auto for two a little over a year now. They have always been clear and to the point with me, always very fair and accommodating, and do not try to squeeze every last penny out of me (I always get quotes at different shops). Advanced Auto saved my butt today. I took my car in to my dealer, Prime Honda, with a broken axle, because they told me the repairs would be covered under warranty. They then changed their minds ("Sorry, there is nothing we can do") and quoted me a $1200 bill, and told me the job would take 2 days, and I have to pay for my own rental car. Advanced Auto quoted me $350, for the same job, loaner car included. My car was in the shop at noon, and done by 4:30. The staff was friendly, honest, INCREDIBLY helpful, and very understanding of my situation. If anyone is looking for a great auto shop to take their car to, go to Advanced Auto. I highly HIGHLY recommend them! :) read more

The Solari brothers and their crew are nice, friendly people. Been bringing my VW to them for the past 2 years and have been very pleased by their work. read more

A very quick update...Advance Auto Center now has a location south of Boston. They now have a facility at 490 VFW Drive in Rockland, not far from Route 18 and Route 3 to the east. Phone number is (781) 792-2880. Having two locations means South Shore motorists can get the same exceptional service and attention for their cars as Advance Auto's longtime customers around Newton and Waltham. Pretty darn good. read more

These guys get customer service. I called around 9:00 AM to get a 60K checkup (at 70k miles) so they said they would do both the 60 and 75K checkups. They took me right away, drove me home and picked me up when the work was done in the same day. They called and explained everything they found in detail and suggested work that I could hold off until later to keep my bill at a reasonable level. They told me about free loaner cars for future needs and were pleasant, friendly and professional. I have found myself a new place to service my aging but beloved Acura. Highly Recommended! read more