Another amazing door install. Call Jack at Pro Door Re pair. He will help you design your doors and…read morewill make sure you are satisfied.

These guys came out to replace a sliding glass door on a house I own. I wanted a high quality…read moredoor, and I definitely got that. The door is a gorgeous, heavy, and well made, exactly as I wanted it. They came out, took measurements, and discussed all of my options. The door was ready when they said it would be. They make their doors (at least they made the one I ordered) individually, in the DFW area, to your specifications. Cons: (1) it was NOT cheap, but I believe in paying for quality, and I'm happy with what I got; (2) the estimate included a screen door, which they didn't put on, and it took a couple of phone calls to get them to come out and do it; (3) this is another one of those companies where you have to chase down people to get a response. I would happily use these guys again, and in fact I am just now trying to get in touch with them to put in a custom window. I love it when you find people you can trust to do good work. I would definitely recommend them.

TLDR version: We spent $10k on doors that have leaked since day one. The warranty isn't worth the…read morepaper its written on. DON'T BUY THEIR DOORS! Here's the full story: The brutal Texas sun has never been kind to our west facing front doors. In fact, it wants to burn them to a crisp! Before we fully grasped this concept we mistakenly bought doors made of solid wood. Over time they badly faded, cracked and split. The doors were basically destroyed in a couple of short years, but they weren't going down without a fight! They wanted to take our entryway hardwood floor down too. The door cracks allowed water to seep in which buckled, warped and molded the hardwood floor. Obviously they HAD to go. This is where Designer Door & Window comes in. When we visited their showroom looking for new doors Steve gave us a great sales pitch. His doors were durable! Beautiful! The best doors ever! That all sounded well and good but at the time we just desperately needed ones that didn't leak. Of course he swore to us that that would not be a problem at all. Two months later and $10,000 poorer we got our new Provia doors installed. I have to point out here that we did ask Steve during the ordering process if we could move the speakeasy windows down slightly so we could better see out of them. He obliged but didn't make it clear just how low they would be. When the doors arrived I took one look at them and my heart sank. The speakeasy windows were practically in the center of the doors. It looked odd and ugly. But it was too late to do anything at this point as these were custom made doors. And as long as they didn't leak I guesssss I could live with their unattractiveness. But they did leak, A LOT!!! About a month after installation Steve made his first house call to deal with the already leaking doors. Then over the course of the next couple years he came out several more times to service the continually leaking doors. He made adjustments here and there, replaced seals and reattached hardware, all the while assuring us that THIS TIME the doors were fixed for good. He also disclosed that Provia is a company based up north so they hadn't originally designed their doors to withstand our Texas heat, which may explain all the issues we were having. Now roughly 2.5 years later I get panic attacks when I hear thunder rumbling because the rain leaves puddles inside the doors to this day. And, the hardwood floor (that was replaced at the same time as the doors) has buckled and warped again as a result. Steve stopped coming out to service the doors several months ago even though they are still supposed to be under warranty. But it's not like his solutions ever effectively fixed the problem anyhow. Saying that this entire experience has been a nightmare would be a gross understatement. So it bears repeating, DON'T BUY THEIR DOORS!

Fantastic experience with Designer Door & Window! The quote was clear and detailed, the salesman…read morewas responsive, and the crew did an amazing job--on time, professional, and tidy. They even went the extra mile trimming trees to make installation easier. Couldn't be happier with the results.

Worked with cool casa window on repairing multiple windows at my property. Materials came within…read morecouple days and they were responsive and efficient thank you highly recommended.

I needed a window repaired in my house. They got the job done quickly and professionally. They are…read morevery affordable . I would definitely use them again if the need should arise.

Highly recommend Angel and 3 Queens! He replaced 4 windows and 1 patio door on my condo. I'm…read morealready noticing the new ones are much quieter, look much better, and I'm sure will be more efficient next winter too. The manufacturer (Burris) made 1 window not according to the order specs, so I would ding them a star for that, but that's not Angel's fault and he communicated clearly with me about the solution, and came out to fix it quickly with no extra charges. Very affordable because he doesn't have separate sales staff (no 2-hour sales song and dance here) and lots of overhead like the big name window companies do.

Southwest Door & Window installed new Milgard windows in our house several years ago. When we…read morestarted having some issues and reached out for their support, no one replied. Just recently again I reached out for information and service, received an automated reply with a promise to return my message ... but NOTHING. Maybe Southwest Door & Window is no longer in business. They are certainly not running things like they want to stay in business. Reading other reviews shows this to be a recurring complaint. Avoid this business!

Last October Southwest Door and Window installed two patio doors at our home. On November 10 I…read morenotified them that the lock did not function. The panels on the doors began to separate soon after. After numerous phone calls and emails a couple of repair attempts were made. A promise to correct the problems was made except now phone calls and emails to Brandon are all unreturned. I do not recommend using this company.

We were very impressed with the excellent service from Good Guys. Scheduling was fast and…read moreconvenient, Brad kept in touch with us, and they did an excellent job! We highly recommend this company!

Brad and his son Tristan make a good team. In addition to window panes needing replacement, some of…read moreour other windows did not have adequate caulk or seals around them from the original build. Brad is helping us by fixing these too. He also finished out three interior areas not completed in the original build (20 years ago). They didn't try to upsell us for things we didn't need. He showed us maintenance tricks to use, saving us money. We feel like he treated our home like he would his own, all at a great price. Very respectful.

They haven't even finished replacing all the glass but I wanted to post. They have been excellent…read morefrom start to finish. Professional, great communication, friendly and cautious. I replaced my sidelights, dormers and three upper windows in the family room. I can't get over the difference. In the front, I went from grids to grid less. It is amazing!!!! I would give them 10 stars if I could and will definitely call them for any other window needs that come up.

We sent a request for a quote & they responded quickly. They offered a date/time & we accepted but…read morethey never showed up.

Great Company! Highly Recommened Thank You For My New Roof!…read more They Come By, Gave Us A Free Roof Inspection & 2 Weeks Later We Are Getting A Brand New Roof. THANK YOU!

Great Company and Very Professional, I Value My Time and Greater Texas Remodeling and Roofing Was…read moreAlways Punctual With The Timeframe Provided Before Work Was Started On My Home. I Recommend Them 100% and Will Use Them on My Future Projects. Thank You Ricky