Today, I visited Sand Dermatology in Chino Hills for the first time after my wife's medical…read moreinsurance changed providers at the beginning of the year. Unfortunately, my previous dermatologist did not accept the new insurance. I found Sand Dermatology on Yelp and read through the reviews before deciding to call and schedule an appointment. From the moment I walked in, I was impressed. The office was bright and modern, the waiting room was spacious, and the staff was very friendly and welcoming. After being shown to the examination room, I waited only a short time before Dr. Pham came in. She introduced herself and asked how she could help me. I explained my concerns, and she performed a thorough upper-body skin examination. Dr. Pham not only addressed all of my concerns, but she also noticed a few things that I hadn't even been aware of. I left the office feeling very pleased and confident that she genuinely cared about my well-being, even though it was my first visit with her. While I liked my previous dermatologist and would have continued seeing him, I often felt that some of my concerns were not taken as seriously especially after going there for well over a decade. With Dr. Pham, every concern was acknowledged immediately and addressed thoroughly. If you're looking for a new dermatologist, I highly recommend asking for Dr. Pham at Sand Dermatology. Based on my experience today, my wife and our two daughters will be scheduling appointments as well, since they also need to find a new dermatologist.

I have been to Sand Dermatology in the past. I have most recently returned to have an evaluation…read morefor my face and hair. It is a clean facility. Staff was super nice and helpful. Dr. Pham is very professional and knowledgeable. The evaluation was thoroughly done. She was honest in her assessment. She tell it like it is. Thank you Dr. Pham. Office visit cost has increased quite a bit from a few years ago and that's okay. I look forward to good results in the months to come.

Dr. Hoang served as our dermatologist for several years. While we initially tolerated his conduct…read moredue to the adequacy of his care, his behavior ultimately became unacceptable. He spends a lot of time talking about non-dermatological topics and making jokes and we we personally witnessed him making rude comments about other patients and uttering racially and gender-insensitive, crude remarks. Although he may possess proficient dermatological knowledge and skills, these are overshadowed by his inappropriate conduct.The front office staff were courteous; however, it is advisable to exercise caution when seeking clarification with some off his staff as inquiries may be misconstrued as condescending or time-wasting and reported to him, potentially resulting in the termination of patient care if he is angered.

I had a very unprofessional experience with Dr. Hoang at Pacific Coast Dermatology. I had several…read moreappointments over the course of a couple months and at the final appointment he was rude, used profanity, and offered no real help in diagnosing my condition. Instead, he blamed me for the lack of answers. I left with no clarity, wasted time, and unnecessary costs. I would not recommend him for dermatology care.

I love my Dr. Pham. He is so kind and helpful. He listens and cares about his patientsread more

I love this office. It's always clean. The staff are always so friendly and helpful. I really like…read moreDr Louis Pham. He is an amazing doctor. Always makes me feel comfortable and is able to answer any questions that I've had.

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

Dr. David Robles is an outstanding dermatologist and an exceptional physician…read more As a surgical dentist, I have very high standards when it comes to clinical judgment, precision, and patient care--and Dr. Robles exceeds them on every level. He is knowledgeable, meticulous, and genuinely attentive, taking the time to clearly explain diagnoses and treatment options. Just as impressive is his staff: professional, kind, and extremely well organized, making every visit smooth and comfortable. His professionalism, surgical insight, and commitment to excellence truly set him apart. I trust him completely and consider him the best in his field. Highly recommended. -- Dr. F. Villarroel-Kamich, DDS, FICOI

Experience is always great here at Oak Tree Dermatology. Sonia Dossa was exceptional in the way she…read moreexplained what was wrong with my skin condition and explaining how to fix my issues. A lot of knowledge passed on as well as what products to use for more moisture for my skin. Appreciate the professionalism at this office. Definitely recommend Oak Tree to anyone with dermatology needs.

I've been struggling with back acne since 2022 and had tried countless OTC products (including…read moresalicylic acid washes, sprays, Selsun Blue, and Differin) with little to no improvement. I'm so thankful for Jasmine, PA-C, who took the time to thoroughly examine my skin and recommended Aklief, a product I had never heard of as a pharmacist (and neither had my pharmacist colleagues!). She even shared the clinical data with me, which I really appreciated as a fellow healthcare professional. Since starting treatment, I've seen clear improvement. Jasmine is thorough, evidence-based, and attentive in following up on progress. I'm grateful to have her as a provider.

My husband saw the PA Jasmine who properly diagnosed and educated him on a skin rash he was worried…read moreabout. She patiently answered questions and as she said, it went away within a matter of weeks. Would really recommend her to anyone!

This review is for Diana, the NP. I came in for a little touch up of Botox and, even though it was…read morefor 2 units, she never once rushed me or made me feel like I was a waste of her time. She was very thorough with my good faith exam and, even though it's not my first time getting Botox, she still went through everything with me. I appreciate that because it shows that she really takes the time to make sure her patients understand what to expect so that there's no surprise. I was kind of worried that my visit would be rushed or not very thorough because it's only 2 units. I literally wasted my time worrying because Diana gave me such care and time, I forgot I was only getting a touch up! Thanks, Diana!

I had a upper brow lift my eyes done and I had complications. I got an infection on my scalp from…read morethe brow lift. I have big scars on my scalp. That hair will not grow in then very disappointed Talked to the Dr. He was real concerned about the hair loss, but did he do anything about it? No, I'm going to go and have CO2 laser done. I'm still looking for a place to go when I came across Dr.Furzaneh and it scares me very much because I'm so disappointed the job that he did on me and I don't wish it on anybody else. When I first found Dr, he had me talk to people that we're going through the same procedure, which I thought was helpful, but I never got anybody calling me and asking me what I thought of my surgery because I would've let them know if you're blonde with fair skin be really careful about having brow lifts because it jacked me up big time. The Dr was so great yada yada. Dr comes to my house at night to see how I'm doing but my results were never satisfactory so now I'm gonna go check out other doctors and when I talk to them, I'm gonna let them know what Dr did to me. I hope you guys are careful.

My first visit was good but I was kept waiting for 40 minutes past my appointment time…read more The 2nd appointment was for surgery. I had called a week prior and gave them all my new insurance information. When I got there for the surgery, they had none of the information in the system. We went back-and-forth for 40 minutes because they said they could not confirm the insurance information. After forty minutes, they said I would have to reschedule because I was past my time. This was all due to the staff not verifying the information prior to the appointment. I had gone out of my way to give them everything way in advance. Very disappointing. They didn't care at all how inconvenient they made my day and the people who are with me.

I've had nothing but great experiences here. Admittedly, looking at some of the other complaints…read moreabout phones, I've rarely had occasion to call them but the one time I did call I didn't have an issue. You can set up appointments on their website and that makes things so super easy for me. I'm neurodivergent and I hate talking to people on the phone, so having a website where I can book things is greatly appreciated. The web forms aren't the most simple to navigate but it works pretty well. Dr. Lyndsey has been great. I'm transgender and never had an issue here. The doctor has been understanding and helpful. I've been by there a couple of times for different issues and it's always been quick and easy. I've consulted about hair loss, had some skin tags removed, and asked about some skin blemishes. Everything went well and I especially appreciate that they were on time for the appointments.

AMAZING KIND INCREDIBLY SKILLED HUMANS PROVIDING AMAZING SERVICES!!! Just superb and elite customer…read moreservice. Love everyone and love how I leave feeling so taken care of and cared for every step of the way.

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.

I was diagnosed with Lung Cancer 2 years ago I decided to try the IV treatment to help me out with…read morethe medications side effects and the tiredness of dealing with depression and I feel recharged after the treatment this is my second time I definitely will keep coming back to get me the strength to keep fighting Gloria Gonzalez

Sahara greeted us with a nice smile. This is my 4th time coming here to get my IV drip. The 3rd…read moretime was before leaving for our Asian trip. Amazingly I did not fly back with any respiratory illness. My husband did. So I'm back and I took my husband with me. We needed to get over our jet lag too. Tin, our nurse, was very gentle. We were out and feeling rejuvenated after 40 minutes. We will see you both next time.