Really felt like gatekeeping, but I was so grateful that Jasmine PA was able to squeeze me in last minute for a growing lesion in a sensitive area when I was pregnant (as if growing a baby weren't enough!). The office looked busy that day but I never felt rushed throughout the appointment - it felt like talking to a friend. The clinic overall was also pretty clean which I appreciated. read more

My husband saw the PA Jasmine who properly diagnosed and educated him on a skin rash he was worried about. She patiently answered questions and as she said, it went away within a matter of weeks. Would really recommend her to anyone! read more

I've been struggling with back acne since 2022 and had tried countless OTC products (including salicylic acid washes, sprays, Selsun Blue, and Differin) with little to no improvement. I'm so thankful for Jasmine, PA-C, who took the time to thoroughly examine my skin and recommended Aklief, a product I had never heard of as a pharmacist (and neither had my pharmacist colleagues!). She even shared the clinical data with me, which I really appreciated as a fellow healthcare professional. Since starting treatment, I've seen clear improvement. Jasmine is thorough, evidence-based, and attentive in following up on progress. I'm grateful to have her as a provider. read more

I've been struggling with a lip condition for over 6 months. Been trying so many different things and none of them worked....not until I saw PA Jasmine! She was so attentive and kind and helped clear up my dermitis right away! Would 10/10 recommend her to everyone!!! read more

Would highly recommend Jasmine (I think she's the PA there)! She was able to help me with my scalp condition and the treatment she recommended worked well! She also patiently answered all the questions I had. I really appreciate that she explained why certain treatments would/wouldn't work because it was informative and made decision-making easier. read more

We've been battling ongoing eczema with our baby and exhausted a lot of different creams. Had the pleasure of being taken care of by PA Jasmine. She was exceeding patient and kind while answering our questions and concerns. Besides steroid creams, she also gave a multitude of other modalities and lifestyle adjustments we could do for our little one. Happy to say it's improved a lot & for that we're so grateful Would recommend her to anyone! read more

Shoutout to Jasmine!! I was struggling to figure out some skin concerns and did not know what else to try, but Jasmine listened carefully and provided advice and helpful studies and statistics that SAVED my skin! I appreciated how comfortable it was to share to a knowledge provider that truly cares, thank you :)!! read more

Dr. Song and Jasmine are great. Unfortunately the office staff is horrible! They do not communicate properly with patients regarding referrals and appointments. Twice they have cancelled our appointments with short notice due to their lack of updating referrals. I have tried to reach out to the doctor to let her know, but the receptionist says she's unavailable. So Dr. Song, I want you to know that the office staff is a reflection of your business. They are unprofessional and many times I have witnessed them not answering the phone while they chat with one another! I had to drive there in person to make an appointment since they wouldn't answer! read more

My wife noticed my scalp was more inflamed recently so I decided to schedule with PA Jasmine. She gave me a few recommendations and within a few uses of the products, my scalp improved a lot since then! Thanks for the incredible help! read more

1 star only cause the front desk staff was nice . The PA jasmine dismissed my concerns about my cystic acne and prescribed the same medication that I was previously on . I felt rushed and couldn't tell me the root cause of my acne . read more

I had a procedure at Chino office. Even though the location of the procedure was in a private location. All of the staff remained professional and compassionate during the entire visit. I would and already have recommended this doctor and her staff to other potential patients. The treat each patient with the utmost dignity. read more

I came in for a cyst behind my ear and PA Jasmine was professional and friendly. She gave a clear explanation of the condition as well as my care options. I felt comfortable and well-informed during the consultation. Would highly recommend coming here for dermatology care! read more

Jasmine was so helpful and prompt with assessing and addressing my concerns! She put me at ease and prescribed me medication which really helped me. Thanks! read more

Jasmine is very professional in her job. She diagnosed my skin problem quickly and gave lots of suggestions on dealing with my skin conditions. She is fluent in Chinese and English and explained my skin problem in Chinese and English so that I can understand well. Highly recommended. read more

Came in for a skin issue and the provider, PA Jasmine, took care of it efficiently and compassionately. Really appreciated how I wasn't forced to wait much longer than my appointment time - I've been to many offices where the doctors make me wait over 45-1 hour to be seen. During my appointment, Jasmine answered all my questions about cystic acne and gave me both clinical and practical recommendations on how to take better care of my skin. Overall, a great experience and would recommend to friends and family. read more

really appreciated how patient and attentive PA jasmine was when listening to my struggles about my eczema flare. she gave me a couple different over the counter options (not just medication) and now i'm clear! so happy with her care. read more

Jasmine was an excellent provider. She was attentive, compassionate, and experienced. And obviously most importantly she took care of all of my skin issues, after a very long journey. My skin completely cleared up after my care here. The office staff was also very professional. read more

Very clean lobby, the staff was nice, & they have multiple locations so it was super quick and easy to get a first time appointment

I absolutely love this dermatologist office!!! So clean and nice, friendly staff and jasmine is so sweet and takes her time to listen to you! I definitely recommend coming here!! read more

Jasmine is a Skin Savior! I absolutely have to give a huge shout-out to my dermatologist PA Jasmine! She's been an absolute lifesaver when it comes to navigating various skin conditions. From the agony of a jellyfish sting to the persistent itch of eczema, Jasmine has always had incredible recommendations for solutions. read more

I had a scar on my face that has been bothering me for a very long time, and Jasmine was amazing in helping me treat it. Every time I came in to see her she was very kind and knowledgeable, and took the time to explain all my options. My scar is now gone thanks to her. I really appreciate her attention to detail and care for each of her patients. read more

I have tried to make an appointment for the last couple of days. No one answers their phone. You are placed on hold for at least 10 minutes. Even when I call back, I am placed on hold. As a new patient, this is not a good sign. I will be letting my primary physician know to never refer this location or doctor. The office must be really busy if they cannot answer the phone. So, disappointed when reading all the good reviews. How did you get your appointments made? Did you have to drive over or send a pigeon to the office? read more

Had a biopsy done on my three moles. One on face, neck and chest. First they didnt numb me enough so I felt them cutting into my skin for my neck and face. Neck bruised due to the pain. Had the stitches removed from neck and face within a week. However my chest incisions will be removed soon. I've had a problem with my chest incision where my skin was growing over the stitches and one is sinking and cutting into my skin to the point that one is bleeding. I've sent a picture and have told them my concerns but they said its a normal process. ​I dont think its a normal process of healing. read more

Writing on behalf of my mom - she was really sick at one point, and Jasmine accurately diagnosed and treated her. She was better within days and we are so thankful! Highly recommend her. read more

Good experience! I went to see PA Jasmine for keloid injections since my other derm couldn't see me for a while. She had gentle technique, good bedside manner and I noticed that it was less itchy and flatter each visit. Office in general was clean and staff was friendly. Honestly convenient getting an appointment and looking forward to the next appointment! read more

I had to wait 45 minutes for anyone to answer the phone and when they answered they were rude and when I tried to make an appt for hyperhydrosis and the person answering the phone said they don't handle that. It was in their website. read more

I don't usually write reviews on yelp, but I really enjoyed my visit to with PA Jasmine. She patiently answered the thousands of questions I asked despite a seemingly busy clinic. She was warm and I felt like she really heard me out when I expressed my concerns. She gave me a treatment plan and thoroughly went over potential side effects before we moved forward and gave me alternatives as well. She said I may potentially need 3 treatments, but my skin issue resolved after one treatment. Otherwise, I would feel more than comfortable returning to this clinic. Wish she treated other things outside of skin! read more

This is one of the worst places for care. The staff is extremely rude. The PA that works there made a diagnosis before doing a biopsy and was totally wrong. She was going to do the biopsy in the wrong area I corrected her. i felt they were impersonal, not even asking how I felt. There were a lot of staff members walking in and out of the room making the procedure uncomfortable. I was told results would be back in a few days but I didn't get results until after a mont and I had to call and ask for the results. Be aware of an unpleasant experience here. read more

Very bad experience, My insurance clearly showed that a visit to the specialist is $8, but the front desk charged me $25 and asked me cash. When I asked for a receipt, they didn't give it to me. Second, The doctor's assistant prescribed three medications, two of which will be sent to my pharmacy, and the other one will be sent to a special pharmacy, but my pharmacy did not receive the prescription. The special pharmacy replied that they would not make the medicine. so I called VERA Dermatology clinic, but no one answered. Later, I called the same boss of the urology department next door, and they I was transferred to the dermatology clinic, Someone answered the phone and said it was break time and asked me to call again in an hour. I said I was at the pharmacy. Do I need to wait for an hour? they replied that the medicine had been sent to my pharmacy, but my pharmacy only received a prescription for one medicine. So I went back to the clinic, and the Doctor's assistant helped me resend the three medicines, finally there were sent to my pharmacy. So I wast my whole afternoon! The next day I looked at my insurance card carefully. It is clearly showed $8 to visit a specialist. I called the front desk that why charged me $25? She said she didn't know. She said she could refund me $17 and let me go to his clinic to get it. I offered him my zelle and she said she couldn't zelle because it was cash. I said it was your mistake and you should give it to me instead of wasting my time to get it from you. You should be responsible and convenient to patient, You don't use the convenient method, but you ask me that wasting my time!Isn't my time valuable? This is a very bad experience, not good front desk, no responsibility, no rules, no apology, he overcharges guests and doesn't apologize. I wasted a lot of time here, I didn't get the medicine smoothly, and was overcharged! 我的保险清楚的写着访问专家$8，但是前台收了我$25，而且要求我给现金，我要收据当时并没有给我，后来我也忘了要。 医生助理给开了三种药，两种会发送到我的药房，另外一种会发送到特殊药房，可是我的药房没有收到处方，特殊药房回复我也不做这药，于是我打电话给诊所，永远没人接，后来我打到旁边泌尿科同一个老板，他们转线皮肤科，有人接了电话，说现在休息时间，让我过一个小时再打电话，我说我在药房，我需要等一个小时嘛？然后前台说帮我问一下，回复我说已经把药发送到了我的药房，可是我的药房只收到一种药的处方，就这样我又回到诊所，助理帮我把三种药重新发到了我的药房。 第二天我仔细看了我的保险卡，访问专家只需要$8，我打电话给前台问为什么收了我$25，她说不知道，她说可以退给我$17，让我过去诊所拿，我说我没时间，我把我的zelle提供给了她，她说不能zelle，因为是现金，我说这是你的错误，你应该送给我，而不是浪费我的时间去你那拿，你应该负责，有方便的方法你不用，非得需要我过去拿，我的时间不值钱吗？这是个非常糟糕的前台，没有责任，没有规则，没有道歉，他多收客人的钱，也不道歉。 看一次病，浪费了很多时间，药没有顺利拿到，还被多收了钱！ read more

VERA Dermatology - Dermatologists Near Me - Chino, California

I went to Vera Dermatology for microneedling and had a great experience. The office is clean, modern, and inviting. All of the office staff were warm and welcoming. PA Jasmine Li was my provider for this appointment. This was my first microneedling session and I appreciate how she explained every step of the process to me. She really put me at ease with her attention to detail and genuine kindness. I felt very comfortable throughout the entire session! read more