Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

We called Nick about a small crack low on our windshield and made an appointment asap. Nick…read moreexplained what he could do, did not "oversell" the process and fit us right in. We also had the Solarflex window tinitng applied to both the driver and passenger side windows. The service was great, the price was reasonable and the explanations thorough. We would highly recommend their service!

We were on vacation and called. As soon as we arrived, Nick quickly repaired our chipped…read morewindshield. Very nice job. Don't bother shopping around.

I have had four windshields replaced here. I'm a jeep wrangler owner and they catch rocks like it…read moreis their job to catch rocks. I get scheduled, in and out quickly and the work is impeccable. The prices are the most competitive you'll find. I'd recommend Rapid Auto Glass every day of the week.

They took us in on short notice and stayed open an extra hour just too fix our windshield and the…read moreprice was better than anything we could've gotten in Virginia. Would highly recommend!

Today we had clear site out from Rapid City South Dakota to our RV site here at the Palmer Gulch…read moreKOA located in Hill city, South Dakota. we had a crack in our windshield! Their service was very excellent! Would highly recommend.

From the owner: We perform rock chip and long crack repairs. We specialize in long crack repair up to 24 inches…read more What makes us unique is our commitment to quality, honesty, and helping you save money by repairing instead of replacing your windshield. You’ll get dependable, high-quality work with personal service—no upsells, just honest repairs to keep you safe on the road. From Chips to Long Cracks, We’ve Got You Covered!

It might take a couple of days to get an appointment at this place, but it's worth it. He has great…read moreworkmanship and reasonable pricing. He uses quality materials and processes, for an exact fit to the vehicle. He stands behind his work.

Don't use this shop. Set up a time to have tint done and when I got there the didn't have me on the…read moreschedule. New owner thought it was no big deal and wanted to reschedule. He wasn't concerned I had already switched my schedule to make this appointment. Very unprofessional

I would see if they have the worst customer service on the planet, but you'd have to have customer…read moreservice to compete in the competition. It seems to be impossible to get a hold of anybody as their call-center does. Nothing other than tell you to go to their website and promptly hangs up on you after telling you to go there instead. You cannot make a phone call to schedule an appointment to confirm an appointment or even ask general questions.

Customer service is horrible!!! All phone numbers listed direct you to the website and when using…read morethe live help chat bot it directs you to a phone number for a credit union in Georgia. Could not schedule my appointment. Went with Frontier Auto Glass in Rapid as they are a local shop with customer support!

My car engine splash shield was ripped off during a camping trip. I brought my car in after calling…read moreand the mechanics at CARSTAR were very helpful. They immediately worked on fixing my car and did so in a timely manner. I would highly recommend bringing your vehicle to the CARSTAR Collision Center in Rapid City!

This is the worst place to take a vehicle for repair! I had hail damage and they scheduled my pick…read moreup for repair on a Monday due to be finished on Friday. I called them on Thursday and they said it would be done the next Thursday. I found out that it had been sitting there all week while they waited to hear back from the insurance company (the repair was going to be more extensive than origionally thought) and didn't bother to let me know. I could have drove my pick up that week, so as not to inconvenience my son as I drove his pick up while mine was being "repaired". They did not call me, I had to call them. Okay, I call them the next Thursday only to be told that it won't be done until "maybe Monday". I call the GM and he states " I aplogize", then lists excuses such as lots of vehicles with hail damage, waiting on ins. co. to ok extra expenses...blah blah blah.... Now it will supposedly be done on Monday, but I am not counting on it. Thank God I have a friend who is emplyed by The Hot Rod Institute who is going to go over my pick up with a fine tooth comb when and if I ever get it back. I see NO accountability for unprofessional behavior and lack of consideration for the customer. I wouldn't take a soda can there for repair. The GM thinks saying "I apologize" in a noncholant manner should make me calm down, but it just fuels the fire! I found out that they are now owned by McKie, so that makes more sense. I wouldn't give a penny to any business owned by McKie willingly. I will let you know how my pick up looks when I get it back.

We we're spending a few days in Rapid City on our RV trip. Thought our starter had gone out with…read morevery little warning. Called for a Good Sam tow and looked for a repair shop. Called CJ's and spoke to Cecil. He said he could replace the starter today (first miracle) and gave us options on price. When we arrived they dropped everything to work on our truck. About 30 minutes later the truck is running. Cecil came in and said it was just a couple of the bolts holding the starter on that came out. He replaced them and $56 later we are on the road. Even gave us a military discount. We highly recommend CJ's! They not only accommodated us by working on us right away, but also did only what was needed. We pray God's blessings on you and your crew Cecil! Thank you so much!!!

New to town my daughter recommended me to Jeremy who treated me very well and is my new mechanic. I…read morerecommend him highly.