First class operation. Will bend over backwards to help! Will do business with them again!read more

Decided to stop for the night at the rest stop outside of the badlands. Overnight my battery died…read moreand I needed a jump. Long story short Olson Towing was responsive and got to me in a half hour. Scott was a friendly man and I recommend calling them in the future!!

I was traveling around the Dakotas, exploring America, and I ran into problems with my car in Rapid…read moreCity, SD. I'm 600 miles from home, and I need help. I looked for a mechanic that worked on Volvos, and I found Thomas Auto Service. They were great! They were able to get me in that day, a Friday, diagnosis the problem, and get me running again. They did not have one of the computer chips on hand and could not get it till Monday - it was a Friday afternoon mind you - but they fixed me up enough, let me know what warning lights would stay on, and got me on my way. I feel I was treated very fairly and honestly. As an out of towner, who would probably never be back again, you worry about being taken advantage of by an unscrupulous mechanic. That was not the case here, at all. They were very honest, and the prices were very good (less than I was expecting, honestly), and it was quality work that allowed me to continue on my journey that day. I would recommend them without any reservations.

We were passing through Rapid City and suddenly our Sprinter wouldn't start reliably. The good…read morefolks at Thomas fit us in on a Friday afternoon and helped us figure out what was going on. After doing a very thorough job, they sent us off to a battery place that could do a more thorough test. Lane was friendly, professional and knowledgeable. Thomas auto service gave us excellent service! Oh, and then they didn't even charge us!

Camping blew a tire out and they came out and fixed it quickly. The driver had a good attitude and…read moredid a great job

After listening to a lot of excuses from the local competition and AAA detailing why my Silverado…read morepickup could not be towed with the snowplow mounted, I encountered Mike and found his positive "can-do" attitude made it possible to have my truck with the evil plow attached loaded and headed to the repair shop within an hour. These guys are the best....piss not around with the others.

Great service! Had a blowout on 1-90 early on a Sunday morning, Shad's towing responded right away,…read morearrived quickly and had us back on the road.

I was stranded on Highway 14 (I believe that was the highway) and I blew an RV tire. I felt like I…read morewas actually in the middle of nowhere. I was two hours away from any town that could provide service to me. Thankfully I have roadside assistance but they had a very difficult time finding someone to go that far out to help me. The first 4 companies that "accepted" the call later stood me up. I sat on the side of the highway for almost 10 hours when the very kind gentleman from Shad's came to my rescue. He arrived at 11:15pm and work diligently to remove the spare on had on the back of the RV. I had sat for so long with the generator running I had nearly run out of gas. This man was concerned enough he was worried I would break down again and said I could follow him an extra hour out of his way to be sure I found gas. He looked at the lugs again to be sure I was safe to continue my travels another 2 1/2 hours to destination. I can't say thank you enough!!! He even had a woman working with him which also helped me feel secure. GOOD JOB!! Wendy W.

Fred knows his stuff. He's always professional and helpful. Myself and others can say he's the one…read moreto call for a quality tow. Thank you Fred for always bringing quality to your work. Give this man a raise. He's always on point.

Fred always has done a good job towing vehicles for me he's reasonable and I've never had any…read moreproblems thanks for always helping me Fred

We we're having problems with our truck while out in Sturgis, SD. In Deadwood, brake calipers froze…read morecouldn't move truck. Called Plains Towing. They were out within 20-25 minutes. Nicest young man who got our pick up put on flat bed and towed back to Sturgis where we we're having the truck worked on the next day. Highly recommend this business.

We had car trouble after spending the day at Mount Rushmore. We were so fortunate to have Plains…read moreTowing and Recovery come to tow our car. He arrived promptly and despite the challenges of the parking decks got our car.on the tow truck and took us to the car repair shop and to the airport to pick up a rental car. Alvin was so courteous and thoughtful and made this irritating inconvenience easier for us. He is the person to call if you need a tow.

Terrible. Horrific. SCAM. I was in a car accident where my car was towed from the scene by M&W…read moreTowing and I was charged a No Key fee. Neither the tow truck driver nor the officer asked for my key (the car didn't get there by itself nor was it parked in a parking lot). The car was towed off with no contact with me (the driver/owner). Additionally, I was charged an exhorbitant fee for a Title Search? How is that even possible when the company already knew the owner of the vehicle? They were also called two times by me (driver/vehicle owner) to make arrangements for the vehicle. Yet, still charged for this 'service'?. And, it was over the Christmas holiday week. What offices were open to complete a title search? These discrepancies were brought to the owner's attention with No resolution. Horrific!! Scam!!

This place is so interesting but the service and way of business is unnecessary and awful. Quite…read morepricey. Overall my experience here was unforgettable but traumatic, horrible even!!

What a rip off. Towed my daughter's car less than a half mile and charged us SIX HUNDRED DOLLARS…read more Outrageous. I would NEVER use them again. Highway robbery at its finest.

After a vehicle accident Jeep was towed to DCI then they came & towed to their shop! No…read morenotification to us the owners of the vehicle for 18 days. What a total dis justice when one call would have stopped the outrageous price gouging! $2,000 later they decide to let us know it's racking up dollars. No personality-no people skills-transaction took place in the wind outside-maybe now the can afford a clip board to write on. Receipt didn't go through carbons So then it was hand written in on paperwork! Real professional. Never would I recommend this terrible run company! Don't recommend BLACK HILLS TOWING Company for anything! A very dissatisfied customer from a horrible accident!

Fred did an amazing job. My car died outside work and I had no idea what was wrong. Called Doug's…read moreSinclair and they came and towed my car to the shop. Turns out the fuel pump went out. They had it fixed and back to me in less than 24 hours! I would highly recommend them.

I've been taking my vehicles here for years. They are friendly, not demeaning, don't gouge you in…read morelabor and know what they are doing.