They did absolutely amazing work I wanted a lot done with my truck and they were able to do it all…read moreI would recommend them to everyone!

I worked with Justin and he was very nice and professional. He got my remote start installed in my…read morejeep super fast! I was really impressed by the accuracy and speed of service. Definitely recommend!

They fixed a large dent in my front quarter panel and it is completely like new. They promised it…read moreat noon and it was ready at noon. Absolutely excellent quality total recommendation.

Took my truck to PDR Pros for some hail damage. Truck looks brand new. I can't even tell where the…read moredents were. Highly recommended! Thank you!

This kudos goes to the service department at The Honda Dealership…read more On my way to Great Falls MT via Cape Cod the dreaded check engine light came on Pulled right in the service reception area, a bit weary Problem solved, back on the road in 30 minutes Could not have had better service Thank you I'm a big fan

I just called and wanted to talk about my options for a permaguard claim. Casey in service sounded…read morelike a wounded animal. "We don't take care of that". Pretty pathetic response for a service call. Do better.

I've been buying cars and trucks for over 50 years and believe me, it's a genuine pleasure to write…read morea glowing review of a dealership. First and foremost in any organization is the front line, and Mitch Eller was a true example of the dealership's approach to customer service. It's important to note that my buying experience was slightly different than most. I traveled over 300 miles to buy the truck that I had been looking for. Mitch and I negotiated the deal via phone and everything was waiting for me upon my arrival. Not only did Mitch have my new truck ready and waiting, but everyone involved in the deal expedited the paperwork and had me on my way - but not before Mitch took the time to explain the endless features of my new Denali. If you have reached this part of the review you know that I am highly satisfied with Granite Automotive and their staff, and I would recommend them to anyone looking to buy a vehicle.

If there was an option for negative stars, Granite Motors would deserve it…read more We brought our daughter's 2016 Buick (with give or take 75,000 miles) into their service department because the check engine light kept coming on. The service writer told us the turbo was the problem and that it was covered by warranty. We were shocked, so we asked THREE different times if he was certain. Each time, he confidently reassured us it was covered. Based on that guarantee, we agreed to move forward and even requested pricing on additional maintenance. By Monday, after hearing nothing, we called--only to be told: "You're going to be upset with me." Suddenly, the story changed. Now the turbo wasn't covered. The excuse? He "fat-fingered the VIN number." This wasn't a one-time slip-up; it was repeated misinformation given three separate times. That's not just sloppy--it's outright negligence. Even worse, the service manager and dealership manager admitted fault, yet the best they were willing to offer was a measly $230 off labor. Then, instead of making things right, they started avoiding us altogether. At one point, their response was literally: "Well, you're more than welcome to come and get your vehicle as we don't have to do the work." That statement sums up the culture at Granite Motors: zero accountability, zero integrity, and zero respect for customers. They admitted fault and still refused to honor their word. That's not customer service--it's a bait-and-switch backed by arrogance. We will never do business with Granite Motors again, and we strongly urge anyone considering them for sales or service to take your business elsewhere. There are plenty of dealerships who actually stand behind their word. Granite Motors is not one of them.

Highly recommend! Ryan spent extra time studying my damaged vehicle while writing the repair…read moreestimate. The estimated price for repairs was as expected. Ryan properly set my expectations, I.e. the price could possibly be more due to hidden damage. My vehicle ended up being totaled by my insurance. Ryan explained to me that he would do his best to keep costs down. And he did! Communication was great and every employee I had contact with was helpful and polite. Hopefully, I have no further need for a vehicle body shop, but if I did I would definitely go back to Ray's.

Brian went above and beyond He made my car look like brand…read morenew and if you need any type of auto body repair he's the man to go to

I had a great experience with Roy's Body Shop. They were able to get me in within a day or two to…read moreinspect my vehicle, and they fixed the issue the very same day. The staff was courteous, professional, and thorough throughout the process. They took the time to explain exactly what was causing the rattling noise in the undercarriage and made sure I understood the repair. I appreciated their prompt service, clear communication, and attention to detail. I would definitely recommend Roy's to anyone needing quality auto body or repair work.

800 miles from home with front end underbody damage on my BMW and stopped in unannounced. Front…read moredesk welcomed me with open arms, Eric took my car into the shop, and about a half hour brought it back up front with solid fix to get me home. Price was exceptionally reasonable and I was on the road in less than an hour. Thank you, Roy's. Dave R, Cedar Rapids, Iowa.

They recently fixed my almost brand new car and did a great job. They were very easy to work with…read moreand did the service very quickly once the parts arrived. Would highly recommend!

The guys at Neumiller went above and beyond to help me. My RV van has a spare tire mounted on the…read morerear door. The mounting equipment began to come apart and could have caused a serious mishap. At 7:00 am I saw their OPEN sign and pulled in. They fixed my issue even though I had no appt. They were fantastic. I highly recommend them for their expertise and their willingness to help.

My 2015 EOS was towed while I was in Sturgis. When I picked up my car, the engine light was on. I…read morecontacted liberty in Rapid City and talked to a wonderful service man. He told me to stop by on my way home and he would hook it up to the computer and check things. When I arrived at the dealership, he was there and did a scan on my car and gave me some valuable information, but said I would be OK to drive home. Then to contact my dealership when I got home. When I asked what I owe him, he said nothing. I can't remember when I received such good and pleasant service. I would recommend calling that VW service number if you need any advice

Customer service in the service department has been extremely disappointing…read more I brought in my 2020 Tiguan for an oil‑consumption issue (losing about a quart every 800 miles). I dropped it off on Monday and was told it would be in the shop by Wednesday or Thursday. By Thursday afternoon, I still hadn't heard anything, so I called for an update. They told me it hadn't been looked at yet but would let me know when it was. I asked whether I should make an appointment and was told it wasn't necessary. When I called again Friday, they said it had been in the shop but the technician hadn't finished testing. I never received a single status call or text. When I mentioned I wasn't getting their text updates, they just shrugged. On Monday, they told me my oil was full and therefore there was no oil‑consumption problem. I explained that I had topped it off before bringing it in because I don't drive around low on oil. Only then did they agree to continue testing. After 11 days, they said they found nothing wrong. When I asked about the excessive vacuum at the oil breather cap, they dismissed it as "not a problem." Then they handed me a $170 bill for their "inspection" and tried to upsell me on brakes, a tire rotation, and transaxle fluid service. I declined. Overall, the lack of communication, the dismissive attitude, and the upsell attempt after nearly two weeks without answers were unacceptable.

I had to bring my car here for hail damage. It was recommended to me by my insurance company. They…read morewere very professional and even though it took longer than they and I had anticipated they did an amazing job on my car. Thank you!

Would not recommend. Got rear ended and chose Mel's west based on reviews. They don't call you with…read moreupdates and when I picked my car up it was covered in bondo dust. I asked if they usually clean up vehicles after service and was told they detailed it after they repaired it but it's hard to keep the dust out with the concrete plant close. so... within a couple hours of "detailing" it was dirtier than before I left it? Gaslight much? I have to take it back because they didn't clip the bumper in properly either. Not sure what else is under the bumper that is not fixed but I'll be taking it to a different body shop to check. Not a good look.

Axel J. Went above and beyond and provided outstanding service. All of the staff that I…read moreencountered were very helpful and professional.

I am happy with the work done, they were responsive to last minute changes and were done ahead of…read moreschedule. Thank you so much.