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    LaMettry's Collision, Inc. of Chanhassen

    LaMettry's Collision, Inc. of Chanhassen

    4.0
    (8 reviews)

    Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

    Do not use them and do not have insurance pay them directly. I was told it would be around 3 weeks…read morefor my car to be fixed back in January 2026. Given that, I had the insurance check sent to them. Over months, the salesperson/rep lied to me about delays and reasons my part was not in. 8 months later my car is still not fixed, and I had to get my insurance company involved to request they return the money. Now that the money needs to be returned, they are saying it takes them up to 2 months to cut a check to return the funds. This entire experience has been a nightmare. Do not use them.

    Abra - bodyshops - Updated August 2026

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