Just moved to Austin and WOW....I am so super excited to have found a new DENTIST. I was a little worried, since leaving Houston and having had the same dentist for over 10 years. New town, new friends and new doctors. Well, I lucked into this find, hope all the other doctors I find are just as GREAT. First, the waiting room is wonderful, even though I didn't have to wait in there very long. I was greeted by the hygienist and then taken back into his room. Yes, a guy! I have never had a guy hygienist and it was great. He was gentle and a great teacher. He even taught me something new about flossing. (Which I am practicing everyday.) Secondly, after my cleaning the doctor came in. She was so upbeat and nice. Luckily, I left Houston in great shape, so nothing is needed. But, I love that Dr. Hoover came in and met me and asked me about my move to Austin. I felt like long lost friend. And finally, the checking out process was easy. I did have to wait just a bit because someone else was at the counter and I didn't want to intrude on their business. But other than that, the girl at the counter was all "Smiles". Which is great since that is their name, "About smiles". Not that I like to rush my 6 month check ups at the dentist, but at least when I return in 6 months. I will return to a great dental office and dentist. If you are looking for a great team and dentist...look no further. Just make your appointment now. Thank goodness for YELP...now on to find a great doctor. read more

(First, I see my sister in-law Amy did a post too...I am not Amy D., I am Alisa) Our family has been traveling for months and getting ready to move out of the country. Before our move I wanted to make sure that everyone had their teeth cleaned and checked out, since we may not be back for a year. First, my two boys love, love the hygienist. She kept them calm and at peace with her talking and teaching. My 8 year old, explained to me how important it is to floss, "Mom, we need to floss more and not just with those floss picky thingys". Ok, so that is good...off we went to buy some floss. Then my husband had to get major teeth work done...whew, a tooth pulled and trying to save another one. He ended up spending several hours there and explained how attentive and alert the entire staff was to his needs. He was provided water and a blanket, could watch the tv while waiting and of-course he even got to work because they have wifi. All big pluses in his book. And finally...me. I had not had my teeth cleaned since 2012 due to being pregnant and on bed rest. Luckily, Dr. Hoover looked over my teeth and found 2 small cavities and had the hygienist do a thorough job, since we may not be back in Austin for a year or more. I love, love Dr. Hoover and the entire staff at About Smiles. They are always pleasant and ready to attend to my entire families teeth needs. I highly highly recommend About Smiles to everyone. read more

I cracked my front tooth over the 4th of July holiday, unfortunate for me since it was a 4-day weekend. Bad timing! Fortunately, I was recommended to About Smiles Family & Cosmetic Dentistry. Though treatment was not available due to unidealistic timing, the staff at About Smiles were able to manage my pain and discomfort until I could be seen. They not only responded immediately, but treated me as if I was one of their established patients. Dr. Andrew Nguyen, attending dentist, was very caring and compassionate. He was able to reduce my pain and alleviate my anxiety in the dentist's chair. Dr. Nguyen made sure I was comfortable and relaxed before beginning my procedure. Dr. Nguyen handled my dental needs with respect and delivered the highest quality of dental care. I want to thank About Smiles Family & Cosmetic Dentistry staff for making my dental experience pleasant and look forward to my next visit. If you are seeking an A-1 dental office that provides superior patient care, compassion and professionalism, I highly recommend About Smiles Family & Cosmetic Dentistry. read more

First off, let me begin by saying I NEVER write yelp reviews -- but after my experience with Dr. Lane I felt it was the only right thing to do seeing as he has changed my outlook on dentists all together. Dr. Lane is the BEST dentist in Austin-- not just for people who are VERY fearful of getting dental work done like myself, but also because he is a grade A professional at his craft. I Went into his office and was greeted by a very friendly staff and felt comfortable through the entire process. He knew I had a bad fear so he talked me through the whole thing and made me laugh quite a bit to lighten the mood.. I originally planned to just get my teeth cleaned and just ignore all the other dental work that needed to be done, but because I had such an excellent experience with him I plan to go back and get all the necessary work finished (which is a lot mind you, 5 cavities and a broken tooth) -- not to mention, I don't have dental insurance ... but at the end of the day you gotta pay for quality, and that is what Dr. Lane exudes. I look forward to my next appointment! read more

My dentist and her assistant we wonderful! They were so sweet and made me feel very comfortable. And the fact she was very urgent to fix my tooth asap was very comforting, she saw it as a huge emergency. She was so gentle about getting me numb and making sure felt safe and such. Those 2 are the only reason I didn't walk out. Sadly this is where the review gets tanked. They refused to set up a payment plan with me made me pay a huge lump some upfront, and I still have to pay more when I get a crown on. I get they need their payment understandable! But when an amount is so high normally offices will work out a payment plan and then charge your card at the agreed upon amount every month. But they wouldn't give that option now leaving me in finical distress that I may be sent into over draft and not be able to pay bills and for my child care. This was extremely dishearting as I heard such great things about this place. Only reason I can even justify 3 stars is because of how my dentist and tech treated me... read more

I have been a regular customer of Joe K Smith for over 30 years. He sold this business to the current owner G. Hoover a couple of years ago. Almost all of the former staff is gone now, including my hygienist for 20 years. I am not sure if they resigned, or were laid off {I know my hygienist was laid off}. This is typical in a change of ownership. I have been through such myself. I miss the old group. However, I am very happy with the new group. Hoover has introduced a lot of new technology. The new staff are a very capable group. I decided to continue to use this office because of that. A dentist, like any doctor, must be chosen wisely. My teeth and gums are healthy in no small part because of regular good dental car {one must still brush and floss}. This office provides that good care, as did Joe Smith. read more

Last week I went to About Smiles because a crown came off. About Smiles was able to get me into their schedule on the next day (Halloween Friday). When I arrived the waiting room was filled to capacity. There was another emergency appointment in addition to myself. The staff let me know that they would get me seen as soon as possible. As I was waiting the staff would periodically let people know about how long they had left to wait. I never felt like I was forgotten. The staff was so kind and upbeat even though it was a very busy day for them. Dr. Hoover fixed my crown and took precautions to make sure it was done correctly. I really appreciate the kindness and professionalism of all the staff. I also appreciate Dr. Hoover's kindness and compassion. read more

Dr. Hoover and her staff are amazing!! Our whole family now goes to her. I had some fairly extensive work done in my mouth, and was beyond scared of having this much work done. I guess that is why I had to have so much done, because I had not seen a Dentist in years. I reluctantly sat in her chair, then grabbed the armrests and prepared for the worst. After a couple of seconds, I asked Dr. Hoover when she was going to give me the shot of anesthesia, to which she replied, " I already did." I have never had this happen before. My wife had the exact same experience. Amazing!!!! Five stars!! D read more

Still not sure why Dr. Hoover and her staff are a 3 star. I used to like Yelp...thought it helped but this is crazy. Went back for another visit to take a look at some stuff. And I was just as impressed maybe even more that the first time. This office is a perfect working team. Everyone is happy and very friendly. This is the best office I have ever been too. I would recommend them to anyone. Those other posts with the low stars are RIDICULOUS. The people obviously are not happy people. Double thumbs up for About Smiles. read more

This group of Dentist & Assistants are FANTASTIC! I previously went to the same Dentist since I was a child, until he retired and I continued to see his replacement, for years until I found About Smiles! I have been so happy with their professionalism & courtesy. Their scheduling staff is kind and courteous. And the Dentist are very thorough! If you are looking for long term, professional dental care, this is the place to go! I have had cleaning, X-rays and one crown, over the past two years. I highly recommend them! read more

Dr. Hoover (and Dr. Smith before her) and the About Smiles dental care team have been taking care of my family's dental needs for years. I have a closer Dr./Patient relationship with them than I do with my general physician. I have been able to have frank discussions about payment ability (or lack thereof) and planned dental work accordingly. The first time I called, they were booked and could not see me. Then I was asked if I was in pain. The answer was YES, they saw me that day. I immediately liked that priority. read more

I first went to see Dr. Hoover after an awful experience with another dentist. I was able to get an appointment right away. Her staff is efficient and friendly. They got me over my fear and I've had several visits this year getting my cleaning, x-rays, one filling and several crowns. I am very impressed with the more advanced technology and how efficiently the work flows in her office. I have recommended her to friends and family and will continue to do so. Thankful to have found her! read more

I love Dr. Hoover & this office. So caring, and truly care about their paitents. I have been gong to Dr. Hoover for a couple years and she just sat me down and gave me a serious talk about not taking my blood pressure medicine. She is not only an awesome dentist but cares about your total health. Her team is amazing, Connie spends time explaining everything, working with insurance and always has a smile. I would highly suggest you go to About Smiles. Make you feel like family! read more

I felt at home instantly and will be transferring my dental care from now on after 14 years. This office cares about your dental needs and concerns and goes above and beyond with their patients. As a new patient, they worked in same day for a dental procedure after my cleaning, and everyone was so patient and warm! Worth the drive from Kyle! Nice job staff and Dr. Hoover! I'm extremely happy with the results of my front tooth bonding to close my gap (diastema)!! Thank you!! read more

Due to the medical insurance in this country, we have always been directed to their doctor of choice. But no more. After deciding to advocate for my own dental needs I found Dr. Hoover. I have never had such an in depth check-up before.The staff is very friendly, well trained, and knowledgeable. Dr. Hoover takes the time to explain everything and anything you may have questions about. I have had good dentists in Canada, but she is by far the best I have had in Texas. read more

Dr. Hoover and Dr. Lane are fantastic dentist. About Smiles was recommended to me from one of my friends. I did not expect to get my teeth cleaned on my first appointment. My Hygienist Dawn really loves her job, she taught me the best ways to take care of my teeth. Then Dr. Hoover examined my teeth, we connected right off, she is funny also. Dr. Lane has seen my kids and he is awesome! Thank you so much About Smiles in Austin for taking great dental care of my family. read more

My experience at About Smiles was nothing but amazing. The staff was extremely helpful in providing directions to the office. Once I arrived I was greeted by a friendly staff member. They conducted a thorough assessment of my oral health and provided me with some great solutions to my dental health. Dr Nguyen, The hygienist, dental assistant Bianca, and Front office staff are second to none. I was a new patient got seen the day and taken care like family. read more

Best dental experience ever! You can tell that everyone that works there actually likes their job. Everyone was friendly and they got me in and out quick and I even got one of my teeth fixed that same day with some cool machine that makes crowns. They handled all my insurance and took all the worries out of my hands. Dr Hoover was great and I never even felt her "shot" which was a first for me ... If you need a dentist, then she is the one to see!!! read more

Not sure why they have 2 yelp sites ... but just wanted to say that I'm so glad I finally made an appointment at the dentist. I heard about them on the radio and the DJ said they were good so I decided to check for myself. Very clean and relaxed atmosphere in the office. The doctors there were easy to talk to and I would definitely return. I had my teeth cleaned and Dr. Hoover fixed an old filling for me ... it was so easy and painless! read more