Very..Very unprofessional..paid $510.00 for a tune-up..drove 15,000 miles..acted up..under…read morewarranty..took back..scanned again..couldn't tell me what was wrong except that it mis fired..engine..right?.. ask me about my job I'll give a definitive answer..but no..wanted overnight to scan again in morning..ok..inconvenience right?..only car i have..they could care less..just want more money ..that's the name of this game..customer always right?..not anymore..told me I needed work done that I didn't need..about another $300.00..nice try anyway..I was born..but it was yesterday ..public relations..forget it..a yelling own..absolutely..if it wasn't for customers he wouldn't have any money..i will GLADLY go somewhere else..not getting any more of my money..by the way..quit emailing me..

Good service with no pressure. Fair pricing.Staff was friendly and showed a concern for keeping my…read morevehicle service up to date.

An appointment was made to fix a leaking brake fluid. The source of the leak was known and…read morecommunicated to the staff. When the vehicle arrived, staff asked "did you make an appointment for this?" Yes, yes we did. It is obvious the staff was not well experienced with the vehicle we brought in and instead of saying it was out of their wheelhouse, they attempted a repair. The issue was NOT repaired. The mechanic replaced a brake line that was not leaking, was not the source of the leak, and had already been replaced recently. When driving home, the brakes failed. When we contacted the shop to let them know the leak was not fixed and that we checked and it is the same exact location of the issue we dropped it off for we were told yes they did repair it. It obviously broke somewhere else and the would look at it again but would not comp us any of the previous WRONG repair or any work toward the new repair. I understand they took time to work on the vehicle, however they didn't repair the problem and then tried to tell us they did! From now on, I will take pictures of the problem before hand so I can prove it was not fixed. We have used this shop in the past with no issue, but this experience was SO bad we will never use them again.

They work on all my vehicles. Trustworthy and good work. There are so many scammers out there, its…read moregreat to find a mechanic you can trust.

1700 for ac and a air flow sensor is wicked work guys come on now what's really going onread more

Lisa and Josh went above and beyond. Everything I requested was done in a timely manner, at a fair…read moreprice with no attempt to upsell. It's the only shop I'll use. Spectacular job!

A great experience again today at 4 Star! Russell and his team always provide excellent service at…read morefair prices in absolutely the cleanest repair shop I have ever seen -- and an atmosphere so respectful, I would not hesitate to take my grandkids along. My car is 16 years old, so it's needed a lot of help. They never try to sell unneeded repairs. If a part is replaced, they always show it to me and explain the problem in detail. They've even provided small fixes at no charge! I've recommended 4 Star to many friends, who are now loyal customers. Trust. Reliability. Confidence. That's why I won't take my car anywhere else.

Four Star Auto Service is staffed with wonderful helpful people. They had a great relationship with…read moremy father and have been so generous with us since our father's death. I highly recommend this fine establishment!

Smetzer's is the place to go for tires and brakes. I've even take a car there for tire repair!…read more Customer service is top-notch; they are always courteous, polite & friendly. They also do the repair job in a timely manner. Prices are very competitive or better than most places.

Found them to be honest and polite. 4 new tires installed quickly and ahead of schedule.read more

I have an antique car. It is very difficult to get anyone to work on it - especially a complex…read morejob. Before I came to Hartley's, my car was almost undrivable. Another shop had mis-installed my rebuilt transmission and also damaged other components. This Spring (2026) I wanted to have my drivetrain rebuilt so I could enjoy my car again. It had accumulated 65 years of wear and also many "make do" repairs over the years. While it was expensive, the shop owner kept me informed throughout the process and also took the time to explain each component of the repair process. I checked all over northeast Ohio to find someone who would take on my car, but no one else would do it. If I need another complex repair, I will take it to them again.

Worst customer service ever. I have no doubt in the…read moreabilities of the mechanics. It's one bad apple at the front desk. He definitely tried to scam me. Senior female. I'm not stupid but was treated that way. They weren't able to complete the work requests but had no problem still changing me the same cost to inspect as repair and wrote the bill as such and told me what was wrong but wouldn't put it on the service record.

Both my vehicles were in need of great repair, and I was concerned a mechanic would take advantage…read moreof the opportunity and gouge me for thousands! Roth's was a breath of fresh air. Honestly, kind well priced business. I will never go anywhere else. Thanks Roth's

Roth Auto does a great job with domestic and import auto repairs, from simple to complex, the staff…read moregoes the extra mile to make sure that I am completely satisfied with the work that they perform. My last three visits were excellent with my three vehicles and I take my mother's Toyota there as well. The Roth's appreciate the fact that I want the most life out of my vehicle as possible and they help me reach those goals. Professional and efficient communication keeps the repair process moving with your choice of email, text messages, or phone calls. I have a high degree of trust in Roth's with their well lighted property and convenient parking and drop-off locations. Honesty and integrity are words frequently used by other repair facilities but Roth Auto delivers!

In regards to Salem, Ohio PittStop…read more They installed the wrong oil filter on my car. The car stalled in a bad spot, but I managed to coast into the Lisbon BMV / Family Dollar lot. I wasn't thinking like a mechanic--I was just trying to get to work and get the show back on the road. I called AAA for a tow, but when I phoned the shop to explain, the manager told me to cancel it. He'd send someone out to slap on a new filter, top off the oil, and have me drive off. I agreed, not realizing that was a risky move that could've caused more damage. Afterward, they pressured me to bring the car back to them for an internal inspection, a classic CYA move. Just so you know: you are not legally required to do that. You have every right to get an independent inspection. I had Stadium GM in Salem check it out, and LUCKILY little to no damage was done. The general manager refunded the oil change and said he'd reimburse the inspection (no consideration for inconvenience and danger). That was two weeks ago. District manager says he dropped the check in the mailbox with no tracking number. Maybe he did, maybe he didn't. If it doesn't arrive soon, I'll be filing a BBB complaint and taking it to small claims. EDIT: I wouldn't take their CarFax reviews at face value, I have been trying to leave one and it seems you only can if they send you a link to do so.

I'm new to the area and needed some exhaust work done. I was recommended to the Pitt Stop by a…read morelocal tire place where I got my tires. Muffler/exhaust shops are renowned for being ripoff artists, so I wanted a local recommendation. Well, the Pitt Stop is indeed the place to go! Honest, fair, quick, and very reasonably priced work.

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

Notice to future customers and insurances agents. As a so called preferred auto collision shop…read morebeware of the quality of work you will receive. These individuals are sales persons and lack the experience and knowledge to repair your vehicle. There quality of work is poor and they will try and convince you that your vehicle we be as good as it was prior to the accident, that is false. Autoworks is a shop that is all about production and there quality of work reflects their attitudes. Body parts did not line up, dirt in paint and etc. I would strongly suggest that you do your research and look for other options. This rating scale does not go low enough!

From the owner: Autoworks Collision offers free estimates and affordable pricing for all of your collision repair…read moreneeds.