Thanks for the quick and uneventful oil change!read more

From the owner: Jiffy Lube offers fast, quality oil changes performed by trained technicians in Wadsworth. Our…read more15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it's your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Went to pay for a car wash and only had a $50 bill. They gave me a manager special free wash. Wow !…read moreI'll be back.

Went for oil change and manager comes out to say he's closing the shop early even with people…read morewaiting and I should go buy my own kit and do it myself. I'm a single mom and have no clue how to myself or I wouldn't pay anyone else to do it for me Had to drive to the Medina location and they went out of their way to help and helped me report the problem with Wadsworth location The Wadsworth location doesn't deserve to be in business with that type of lousy sense of business

The second star is because the employee was at least kind, and she was apologetic about the…read moreestimated wait time. At least an hour just for an oil change is excessive, when you've got an appointment.

I'm really upset. I made an appointment from my phone for 8:30am. I came here early at 8am. Now…read moreit's 9:27am. They don't even start my car oil change.

I was not impressed with this store…read more First, The clerk at the front was very rude & condescending. To the point of infuriating. I had scheduled a service appointment online thinking I had everything ready to go to get tires installed. I came in early the day of the appointment only to find out nothing was in place. He never told me I had to purchase tires online at a totally different link. This entire process was stressful, when it didn't have to be.

Don't recommend going here for an oil change and tire rotation. It is so much easier to go to other…read moreplaces that do not require appointments, and will complete it in less than 30 minutes. Staff is friendly but service isn't always convenient.

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

My wife went to Van's on her regular mechanic's recommendation for a wheel alignment. They told her…read morean alignment would be pointless, that her car needed roughly $4,000 in repairs, and that it was unsafe to drive. Frightened, she authorized the minimum they said was necessary to make it safe. She was charged approximately $1,600 for rear brakes and rotors. When she contacted her regular mechanic, he disputed the need for that work, explaining that those components had been replaced just ten months earlier. After she posted a negative review, manager Dennis asked her to come in. He told her his district manager had seen the review and instructed him to "fix this." During that conversation, Dennis reviewed her bill, acknowledged that she had been overcharged for labor, and offered to refund the overcharge and provide a free alignment. My wife understandably declined to let them work on her car again. Dennis then offered to reimburse her for an alignment elsewhere. The promised reimbursement has not arrived. Van's public response to her review suggests that their conversation restored her confidence in the business. It did not. They acknowledged overbilling her, promised reimbursement, and failed to follow through. We have no confidence in this business and will not return. Before authorizing expensive repairs here--especially repairs presented as urgently necessary for your safety--get an independent second opinion.

The best! As a younger woman I find anything car/ service related to be intimidating and most shops…read morehard to trust. From the moment I dropped my car off everything went smooth and fast. They were able to save me from future problems and $$$. My lack of car knowledge wasn't taken advantage of. I trust this place and their very diligent 10/10 staff! Thank you again!

I am from out of town and here for work and last week I went to leave for work, and my car wouldn't…read morestart. I ended up having my car towed to NTB, and they were great! They were quick to diagnose the issue (battery was dead dead after super cold temps) and quick to fix the problem and get me out the door! Super nice guys. I would definitely recommend this shop to anyone!

Excellent service & pricing. You will not be disappointed! They took me in right away. Quickly gave…read moreme the diagnosis and a return date. There diagnosis was absolutely correct.

It's hard to find an auto repair shop that you can trust. From the first time I took my car in to…read morethem upon a friend's recommendation, I felt well taken care of. They explained the issue, explained the repair process, called me with a quote once they were sure what the problem was and even gave me the broken parts (which I think is pretty cool). They are quick, friendly, knowledgeable and VERY accommodating. One day before I was supposed to leave for a cross country trip (I'm moving to CA) my check engine light came on. Needless to say I was a bundle of nerves (the movers were already at the house). They inspected the car, found the issue, gave my car priority and managed to fix it within hours of me dropping it off. It was amazing!!! I recommend them to everyone for any and all car repair and maintenance needs.

Jack Jack's is great. Expert car care. Knowledgeable, experienced mechanics…read more I have been a customer since they opened. From oil changes to brakes to tires, I have never been disappointed. I highly recommend them for all automobile needs. Randy S.

I was in a jam. It was the week of July 4th and my usual repair places were either closed or short…read morehanded. Autozone gave a nod to Jordan's, so I had my wife pull me and my 2004 Cavalier up to an open bay. They took it in right away and gave me a quote. He replaced the fuel pump twice but still no go. After talking with an expert, Wael (pronounced like the letters YL) came to the conclusion that my dead fuel pump had somehow fried the computer--$400+ dealer only repair. But that diagnosis didn't sit well with him, so after closing, Wael called 2 buddies and they spent until 10 pm going over every related wire. To my great relief he called the next morning and said they'd found 2 bad wires and the car was running fine! He only charged me 1 extra hour of labor. That's what I call going the extra mile! Todd from Norton

I am a college student home due to COVID, and in a pinch I needed some repairs for my car. He was…read morevery helpful and so nice! I felt safe going and talking to him about that problems my car was having. Everything was done in a timely manner and I definitely feel as if I paid a fair price for the service. Highly recommend!!

Needed an oil change on a freezing cold day and I didn't want to make an appointment. So I drove…read morearound the corner from my house to Valvoline. As I pulled into the lot, a car pulled into the shop making me the next in line. Within 10 minutes, the car in front of me was in and out. I was impressed with that speed. Then I pulled in and they closed the doors because it was frigid outside. One employee guided me in, another employee greeted me and asked me what services I wanted. A third employee pressurized my tires, and a fourth employee drained my oil from below. I felt like I was driving in a race and I had my own pit crew. That was cool. I was informed that my oil was a tad low upon arrival. I was offered windshield wiper blades and a tire rotation, which I declined. They checked my battery, blinker lights, headlights, and brake lights also. I gave the greeter my email and phone and I subsequently received a $20 off coupon. While my oil was being changed, there was a clock showing the amount of time it was taking. There was also a camera showing the tech working under my car. However, the image was too blurred to make out any details. There was an additional camera above my car and the monitor is next to your window so you can watch it all go down from two different angles. This was one of the best oil change experiences I've ever had, but it's also by far the most expensive. It's 150% more expensive than the dealership's full synthetic oil change and 220% more expensive than Walmart's full synthetic oil change. If I'm ever in a pinch for an oil change again, I might stop by. But the cost is so insane that I will find other options. When I pulled out, the timer was at 9 minutes! That's the fastest oil change I've ever had.

I normally don't leave reviews, but this situation has been extremely serious and ongoing, and I…read morefeel obligated to warn others about my experience with Valvoline in Medina, Ohio (Route 18 location). I brought my 2016 Mini Cooper Countryman S in for a routine oil change. At the time, the vehicle was fully drivable. Immediately after leaving the shop, my car began experiencing severe issues -- extreme RPM fluctuations, shaking, and near stalling -- and broke down shortly after. The vehicle had to be towed and inspected by an independent repair shop. Their diagnosis indicated that something was improperly handled during the oil change, with evidence suggesting foreign material or an error related to the oil filter system that caused catastrophic damage to the turbo and engine. The repair estimate is approximately $13,000. What is most concerning is not just the damage, but how this situation has been handled. I filed a claim with Valvoline and was initially told they wanted to "make it right." However, once the cost of repairs became clear, the claim was denied without any clear or consistent explanation. Since then, my family and I have made multiple attempts to get answers. We've received conflicting statements from management, no formal written reason for denial, and no accountability. When we went in person simply asking for clarification, the interaction became dismissive and unhelpful. At this point, my vehicle has been unusable for over a month, and we are left dealing with the financial and logistical consequences of what appears to be a preventable error. I strongly urge anyone considering service here to proceed with caution, especially if you have a vehicle that requires specific care or expertise. This experience has been incredibly frustrating, expensive, and disappointing.