I am writing to express my dissatisfaction with the service I have received from Juan, the manager,…read moreand his team. Unfortunately, my interactions have consistently been negative, leading to a frustrating experience.Rudeness and Attitude:Each time I call, Juan has been exceptionally rude. He often hangs up on me without resolving my issues, which is not only unprofessional but also disrespectful. This behavior has been mirrored by his staff, who also display a dismissive attitude.Failure to Perform Duties: It seems that the workers are not fulfilling their responsibilities effectively. I have missed work for classes that I was assigned to, only to be told later that I am not on the roster. This kind of miscommunication is unacceptable and has caused me significant inconvenience. Desire for Higher-Level Communication: I would appreciate the opportunity to speak with someone in a higher position to address these concerns. It's crucial for management to be aware of the issues occurring within their team to ensure better service moving forward. I hope this feedback will lead to improvements in communication and professionalism within your establishment. Thank you for your attention to this matter. If i could leave zero stars trust me i would

The High Road Program has good intentions and does good work, I assume…read more However my "counselor" was a vortex of educational compromise. I am not going to name them but, for more on this, and I do mean moron, you will know if you got the same counselor I had when they repeatedly say "you know what I'm sayin" when they can't articulate thoughts effectively. It's a lot! Regularly contradicting themself. Overly repetitive with nothing substantial to say. Good Lord save you if you ask for explanation or clarification on what they are reading to you. It seems counterproductive to have a addiction treatment "professional" that struggles through reading the Suggested Approach of the slides as opposed to actively educate. Not to mention their remedial ability to pronounce routine recovery terminology or speak knowledgeably about related subjects, but when you find out that an AA in Liberal Arts from a community college is sufficient to meet the employment requirement it makes more sense... Good luck!

The experience I had with this driving school was a lot better than I had expected. As most people…read moreare when first getting into driving, it's incredibly anxiety-inducing when you're put behind the wheel. The instructor I had, Bryan (I apologize if I misremembered your name--it's been a while), was charismatic, kind, and had the utmost patience. I can attribute all my fears being alleviated solely because of him. He was strict, but fair, believing in me throughout the entire course (even when I almost got us into a crash during my initial exposure to driving on a busy street. Sorry for that, lol). Every mistake I made, he was sure to correct it in order to ensure my success within the very next lesson. Bryan had made the entire learning process enjoyable, but also directly improving my self-confidence and utilization of techniques when on the road. Especially when compared to the recklessness that currently plagues SoCal drivers, i pride myself on being responsible and safe when operating any vehicle. Which led me to question, "Why are the reviews for this school so low?" I don't know if there are multiple instructors, however, I can attest that Bryan is nothing like the negative comments make him out to be. Though, these harsh criticisms seem to only come from more than a decade ago--so I reason things have changed. Regardless, I do have one nitpick. It's the DMV this school recommends you to take your tests at: El Monte. I won't name anyone in particular, but there is a specific proctor who you never want to get. There are anecdotes, forums, and a whole petition to remove them from their position. This is due to their overly condescending attitude, plus the (almost) guarantee that you will fail under their grading. Once I got another examiner, I was given a much more accurate analysis that I passed. If I were given a chance to restart all my progress, I would not risk touching this DMV with a 1 mile pole. Anywhere else (except Pasadena) would be better. Nevertheless, Atlantic Driving School cannot control who you get--which is why I didn't take a star off. Please, for your own sake, just don't go to El Monte. 5 Star Driving School - Thank you, Bryan, for all the work you have done for me. God bless.

after 6 hr practice, just because i moved 10 minutes away from Bolsa area, the lady at office…read morecharge me $170 additional to $700 guaranteed pass contract from beginning. that is rip off. your ext said $170 (3 days), not EACH day.

My teen literally just passed her behind the wheel test this morning! First time trying too!…read moreWe had a fantastic experience with Chase driving school. Not only my daughter's instructor was an accomplished,nice,patient and very knowledgeble, but they went of their way to monitor openings in the appointment schedule of multiple DMV around the area in order to find her an appointment for the driving test quickly and around her schedule. I would highly recommend this driving school for teaching your minor children to drive properly. Overall, a great experience! Thank you!

SERIOUSLY DO NOT GO WITH THIS DRIVING SCHOOL!!! At first I saw bad comment on Yelp but I ignored it…read moreand soon I regretted I had lessons with this instructor called Zoren and he teaches REALLY BAD!!! He kept saying little gas, more gas, no gas within the same 5 seconds, giving confusing signals, and blaming me adding gas while my foot was not even on the padel... He never actually looked at what ur doing but just arrogantly thinking he knows you the best. When you asked him what mistake you made and how to fix the problem, he never able to teach u the right way. Instead he'll just say, ' just take more lessons and you'll be better.' YEAH YOU ARE RIGHT BUT I DON'T EXPECT TO LEARN NOTHING AFTER CLASS... and I really hated him kept saying he will bring me to good places around here, I was like 'I don't even care about the tourist spots I just want to learn how to drive. Who cares if the place is rich or no?' Appreciate him took me around but he's gone too over for real. One more thing is when we were on the street, the speed limit was like 35mph but he kept asking me to drive at 20 something... when I speed to around 30+ he'll start judging. But I knew the DMV is gonna fail you if you drive too slow... the fact that when I was having lessons with another driving school, the instructor told me I was driving too slow on a 35 street with just 27-29 speed but this Zoren always say I can't drive fast... I really got pissed by him because he said like he's the only one who knows how to drive in the entire world, really arrogant. The last lesson I told him I am not taking class with him anymore cause I'll change to another teaching school and he just told me I AM NOT GONNA PASS MY TEST CAUSE I DONT DRIVE WELL the fact turned out I passed my test with only three mistakes proves I drive okay even I start from zero. But the credit doesn't go to this driving school at all

I'd like to write a review you guys are great. I've found the traffic school to be very easy to use…read moreand more importantly very educational. The process of getting everything done was very simple and more importantly explained very easy Thanks again

It was Easy to use and navigate, it was great price. it is a…read moresimple online class well worth the time!

The teachers/lecturers treat people like criminals and punishes/threatens them for asking simple…read morequestions or making comments. Goes on and on in circles on a small topic. Abuses their position as if the lord bestowed upon them. Never lets people take their 15 min break on time and never ends class on time. Class should end supposedly at 9:20pm, but always ends at least 30mins late. Some of us have actual lives and has a family who's waiting for us! But lord no, they gotta take their sweet time. Reminds me of those sloths working at DMV on Zootopia...

Complete idiotic mayhem. First class there: employees arguing, yelling at/rude to one another in…read morefront of entire class. Was lectured on rules/regulations REPEATEDLY by three different individuals. Kept us 40 minutes late despite their "policy" of not admitting you past 7:00. SO 7:01 you are late and not admitted, yet they can keep me 40 minutes late. They claim to make this process seamless and transitional but their practices would prove otherwise. Second class: let out at 9:15. Third Class: out at 9:33. This is a court mandated 2 hour class. On what grounds can they keep us longer, with literal threats that we wont get credited for our time?

Wonderful instructors and to any beginners they help you through the process of being able to pass…read morethe behind the wheel test. I highly recommend getting 6 to 10 hours of practice Pegasus driving school. Also, thank you so much to Bianca for being my instructor. Definitely sign up with her if you're new to driving and looking for a reliable instructor to prepare you for the behind the wheel.

Thank you Pegasus for making everything easy for me. To Karla for being responsive on the phone for…read morebooking everything and making payment easy. To Bianca for the driving lesson. And to Dean for the pre-test lesson and being there on the day for my test. PASSED first time! Sam

I paid for the driving lessons along with the DMV behind-the-wheel test, and everything went…read moresmoothly. I had two of the best driving instructors, Jose and Belica--huge shoutout to both of them! They were incredibly patient, and as someone who was honestly very nervous to drive for the first time, they made me feel comfortable and confident behind the wheel. If you're a first-time driver, I highly recommend taking lessons with Belica. She's amazing and walks you through everything step by step until you feel fully ready to drive on your own. I also passed my driving test thanks to them! And another shoutout to Gabi, the sweetest receptionist, who makes sure every driving lesson and DMV test is scheduled perfectly and stress-free. I truly can't express how appreciative I am of Jose and Belica for their patience, encouragement, and support throughout the entire process. They made such a nerve-wracking experience feel manageable and I'm so grateful for everything they did to help me succeed.

I feel that their instructor Nathaniel harassed me. This man is probably around 50 and I'm 21 and I…read moreshowed up trying to learn how to drive, and he told me twice that my tattoo was "cute" (commented on two different tattoos) and that my voice was "cute." He also wasn't even a good instructor, we would get to a dead end and I'd have to ask him to turn left or right while being fully stopped. He reached over and adjusted my wheel slightly while on a residential street approximately 5 times without saying a word. I got annoyed and I asked him, "am I driving too close to the other cars?" to which he replied "yes." You're supposed to tell me that! I have reason to believe that it was partially to invade my space especially due to the flirty comments. I've never had another instructor behave this way before, tried him out and was disappointed. I asked for a refund for just that lesson after I had switched to another instructor for my remaining 4 hours I had prepaid as part of the package. I did this to not lose any more money to this company, and another instructor was sufficient for the remaining lessons. When I asked for one for ONLY the lesson with Nathaniel (which they should have offered in the first place), they offered me a complimentary lesson with another instructor instead, stating that they "understood my frustration" and would "have a conversation with him." This completely dodges accountability. This service is not what I paid for and I will be having to go out of my way to file a charge dispute with my bank to make things right. I also reported him to the DMV already online. When I posted about the school and reporting the school to the DMV on my Instagram account, one of my old coworkers reached out to me. She's 18. I didn't even mention his name in my post, yet she had asked me "did you get Nathaniel?". I was like "how the heck did you know?" And apparently he had harassed her too. He thought she was underage and still proceeded to make inappropriate comments about her height. Take this review as a warning. This man shouldn't be teaching driving to anybody ESPECIALLY high schoolers because he is abusing his position of power to harass young girls and women. They responded to this review alerting me that they were advised to sue. As a response, I have attached the email, which includes no personal information about anyone whatsoever, in which they acknowledged that his behavior was unacceptable, not "small talk." They also included in their public response to my review that "lessons are 2 hours long and can be stopped at any time if students feel uncomfortable." This sentence honestly really frustrated me because I feel that it inappropriately shifts the responsibility onto me, a new driver who did not know where we even were on the road or how to get back to the school, to tell a man 3 times my size and double my age while alone in the car with him and reliant on his guidance, that I feel uncomfortable and wish to stop the lesson and head back. I consider this victim blaming. The fact that I reached out the day after and did everything I could to inform them of his behavior and state that I was no longer comfortable working with him after the lesson should have been enough for them to absolve me of blame from this situation. Their response speaks for itself. I stand by my review and encourage fellow Yelpers to always share their experiences, good or bad.