Prices are too high . Customer services, terrible. I think they seem to forget who pays their…read morebread and butter!

These guys are great! We are doing some work on our garage with fixing and sheet rocking it. Every…read moreperson that we spoke with was so helpful with advice, and they even helped us load everything into our truck. Thank you for such great customer service. This is our new go to spot for supplies for home projects!

Businesses nowadays have lost the fine art of customer service…read more Add in technology as a buffer and gone are the standard practices of personalisation. My friend was having her floors done so I accompanied her on a visit to review samples and the visit was a pleasant one, to say the very least. The gentleman, who is also the owner, was very thorough in walking us through the samples and color of different types of laminates. It was especially neat to see how far laminates have evolved. Gone are the days of flat and plain. The laminates of today are ridged and given texture to reflect the complexities of natural wood, right down to the knots and whorls! We ended up taking two samples home to see if they matched with her furniture and to ensure consistency with the surrounding flooring. He is a joker and I'm talking about old school quips and verbal repartee, so for those that are not use to jesting with this type, don't get offended. I found his company funny and positive, honest and most important, willing to work with the clients on specific projects. I'm very excited to see the end results of the project!

Unfortunately, Larry has passed away and there is another owner and the customer service that we…read morehad come to expect seems to be something that died along with Larry. Jessica came to our house to see some of the flooring that they installed that after 3 years had cracked. She said she would get back to us and we have heard crickets. Called several times, left messages and still nothing.

Steve is a true craftsman and is extremely friendly. He provides excellent communication and…read moreexcellent service. Steve has transformed our home into a magical place and we are so happy we chose him. I can't recommend him enough! If you're looking for crown moulding or window enclosures, Steve is your man. I will update this review with photos once we are complete and paint is done.

Team was so great and always helpful! I did all of this DIY for the first time. Great selection,…read moregreat crew, great prices, even have an option for delivery if needed. They delivered a bundle and proactively noticed that one stick had been slightly damaged and brought over a new one to replace it. Highly recommend!

My mom and I were shopping for new kitchen countertops and our installer brought us to here. I felt…read morelike they had a wide variety of options to pick from, but I was told by a family member that this location is significantly smaller than other locations. Funny enough, I felt overwhelmed with options while walking around. Although, I didn't know exactly what I wanted and was just browsing. So do your research and go to the location that's best suited for what you're looking for. Aside from countertops, they also offer cabinets, handles, sinks and faucets. You can definitely get everything here if you wanted to. The workers were all really nice and helpful. They worked with us and the older gentleman even gave us a free soap dispenser. We picked out 3 quartz pieces and paid for them that same day. They held them for us until we were ready for installation and when our installer picked up the pieces, they were still in great condition. Our experience was reassuring and I'm sure we'll be back for my countertops as we continue to remodel our home.

This place has a small variety of granite, customer service is ok, if you're looking for certain…read moretype of rock, they'll send you to a different location across the city. When I tried to call them, they never answered. Phone calls were a struggle, I had to time my phone calls perfectly, because they would never pick up. When I purchased the rock, I verified with 3 different people, I asked if I can return in case it didn't fit in my space, and all 3 people said yes. I went ahead and purchased the slabs I needed, and sure enough, the slabs didn't fit. (And this was after an estimate that was created in store...WITH THEM.) So I asked if I can return all the slabs, I hadn't even loaded any of the slabs on my truck or anything, meaning, they were completely untouched, sitting at their place...when I asked for a refund, that's when they decided to tell me about their return policy, which includes a 25% deduction of your refund, so instead of getting my full money back, I ended up losing 300$ because they didn't care to mention it in the first place. Again, I had already asked them prior to purchasing, so why they charge that, I have no idea...go somewhere else for your granite.

I highly recommend this business. They were very professional, knowledgeable and efficient. They…read morefixed two old sliding doors that were impossible to open. For anyone looking to fix your sliding doors, this is the company to hire.

Had a custom glass made for my sideboard. Rep was very helpful, didn't try to upsell. Price was…read morevery reasonable. Was cut exactly to specs.

I needed a part for our 36-year-old bathroom faucet. Lowe's did not have it, and I couldn't find it…read moreonline. I went to Red's, showed it to the guy at the counter, and I was out the door in less than 5 minutes. It worked perfectly. Very good experience.

Just called to ask a question about a shower cartridge and was rudely cut off and told he would not…read morehelp me find a match unless I went there.. i told him i was going to go there and find a trim to match the cartridge and he still wouldnt help ..horrible customer service..

Home Depot is for babies this is where the big boy shop. You don't need a special license but all…read moreyou see here is contractors. This is for the serious projects. The staff is very knowledgeable and friendly. My favorite part is that they open up at 6 AM so you can get your day started off right.

Jose and Santiago have wonderful customer service. I was the only one here (Female) and they help…read moreassist anything I needed. I have seen Santiago few times for the delivery and was a huge help. Jose is a new guy in training and had great customer service. Good job both of them and glad they work for you all!!!

The good: great prices, great service, great selection…read more The bad: You'll end up spending a ton of money because since the prices are so good, you won't want to pass anything up.

I've never heard of this place prior but they were running a special on their website for 2…read moreMilwaukee batteries and a free tool pick, seemed like a good deal! The site was horribly hard to checkout though but finally managed. Paid and waited for my shipment. Few days pass and I suddenly get a cancelation email, saying I am being refunded for requesting an order cancelation, which I did not. I try reaching out to them, saying I still want the order, as the email says to email them for contact. No response. Few more days pass, they've now held my funds for over a week with zero communication or to issue a refund. This site very much is operating like a shady scam website and I wouldn't dare ever use it again. My first and last time.

I bought a wood burning stove insert, and I had great service. They were very knowledgeable and…read morehelped me select a model that worked in my space. The customer service is excellent. I worked with Bryan and he was great, he is very responsive and helpful. The installers they work with are great also.

Brian has been very helpful and easy to communicate with as we figure out a fireplace solution.read more

This is the 3rd or 4th time I requested Pristines carpet cleaning service and they did a great job…read moreonce again. I'm a very satisfied client and I will use their services again in the future. Thank you!

Jeremy is the best. He is very responsive and was there on time. In addition, he cleaned our rooms…read moreperfectly. He came and steam cleaned the carpets at our new rental home that was gross and stink -(horrible wet dog odor). Stains gone and no more lingering odors. He also gave us tips on how to upkeep the freshness of our carpets. To top it off, we forgot to ask him for a receipt when he was at our house so I called him the next morning. Even though he was doing a job, he answered my call and ensured he would send me a receipt in the next 30 minutes or so; and he did exactly what he s Give him a call, I know we will definitely call him for our next carpet cleaning. Thanks again Jeremy.