I'm impressed!!! Never thought I'd say or write that about movers! Because of the nature of my profession, I have to move every1-3 years. And (I think like most people) I used to dread the whole thing, I was just hoping nothing was going to be broken this time. When I first called the office, Samantha picked up the phone. She answered all my questions, gave me all the information I wanted, without trying to "hard sell". She was very professional, and when I said that I wanted make a few more calls, politely told me "Of course, it was a pleasure talking to you, thank you for calling". ( That stuck in my mind, because the other companies I called, pretty much hung up as soon as I said I wasn't ready to make a decision). Anyway, I called her back and made a reservation. I had spoken to her a number of times, and every time I called ( I had to change the date, and needed to make sure that they would be able to go to my storage as well) she was always very polite.
On the day of the move I was shocked to hear the door bell ring at 7:59 am. They guys were ON TIME! Brian was the foreman of my crew, ( unfortunately, I don't remember the other guys names) and the guys were awesome!!! Like I mentioned earlier, I move around a lot, and by now I can tell if someone knows what they are doing, or they are carrying a couch for the first time. These guys wrapped my furniture with such care, but so quickly, you'd think that they all worked in gift wrap before. They really worked as a team, nobody was wondering around, or taking breaks. (Of course they took their regular breaks and lunch. I mention that because in the past, there would be workers hanging out in the truck, or off on the side talking on the phone every chance they had). The whole move actually took less time than I had anticipated! When they were leaving, there was not a scrap of trash in the house, they picked up every piece of packing paper, tape, etc. and they put together the bed without me having to ask! The new place looked like I was already living there! This is really the first time that I felt that I had professional movers. I would have gladly paid three times more than I did. What was really surprising was that they would not give me their personal phone numbers! I want them for my next move, but Brian told me he was happy that I was pleased, but it would be unprofessional for him to give his phone number. Wow! If the owner reads this, THANK YOU !!!! These guys are GREAT!!! read more