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ABC Cleaners

2.6 (27 reviews)
Ultra High-EndLaundry Services
Open • 6:30 am - 6:30 pm

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Chelsea K.

I had been going to ABC Cleaners for several years. When I moved back to town I was happy to go back as I had trusted their company to to a good job. However when I went to have a dress cleaned that is close to 35 years old and I had pointed out the rust stains on the gold fabric and lace on a couple different spots and asked the woman if this is something they could do. She assured me they could. When she put me in the system she updated my information since I had moved away and now back in town. When I went to pick up my dress it was ripped in two places and pointed it out to them (both of the owners) and he told me it was already there. I said it wasn't and was very clear to the woman about everything that was wrong with the dress. The man then changed his story and said the dress was too tight, I told him it was custom fit to me at the time and wasn't tight. Then again made yet another excuse that the fabric was old. I said that was why I took it here because the woman said they were able to work on it. His last excuse was this was my first time here and I was trying to "get away with something". I told him the woman had updated my info when I dropped it off and I had been coming here for close to 10 years! I said I wouldn't be coming back and he told me he didn't care because they had plenty of customers and didn't need my business. They charged me full price for my once beautiful and now ripped dress. I am not one to write such a bad review but when the owners clearly don't take any responsibility whatsoever for their mistakes and tried to blame everything on me the customer when I came to a place I have trusted for years my tone has changed. Think twice before taking a trusted and valuable piece to these people.

Damaged sleeve was cut at ABC cleaners

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3 months ago

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14 days ago

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28 days ago

Great owners, reliable service and very accommodating of all requests. I have all of my alterations done at ABC Cleaners.

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6 months ago

Did a good job and although I didn't need a quick turnaround, they had it done in a day.

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2 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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18 years ago

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13 years ago

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11 years ago

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9 years ago

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13 years ago

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14 years ago

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10 years ago

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12 years ago

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13 years ago

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10 years ago

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12 years ago

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15 years ago

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The Cleanery at Valley River

The Cleanery at Valley River

(25 reviews)

$$

**UPDATE 7/11/21*** Sandra found the plastic cover to my…read morecomforter the next day and called me in to grab t. She definitely went above and beyond and I truly appreciate it. took this review from a 3 star to a 4!. Thank you so much Sandra! 7/10/21 Brought in my comforter in a plastic Ralph Lauren Bag - was quoted $25.00 for the comforter on my ticket to launder last week. When I came to pick it up I was charged $45.00 and they did not return the plastic Ralph Lauren bag. I complained and the price was reduced to $36.00 which now had to include two extra pillow covers I was told. $11.00 for pillow covers is pretty high for two pillow covers in my opinion and why was that not in the original quote when the contents of the comforter is clearly written on the bag and it's brand new? I asked for my bag back and (Sandra) couldn't find it and offered me a plain plastic one - (which I appreciated her looking for it, and offering me a sub, and also reducing the charge and being polite) but I explained that I wanted the one I dropped it off in, which I assumed would be returned to me. She said "most customers don't even bother with the bag"- which may be the case sometimes but I wanted to bother with it. I would imagine some folks want their bag back as they are good for storage. I appreciate the price reduction but was still not happy. It wasn't a horrible experience because the price was reduced and the lady helping me was polite but it still didn't feel like a great experience overall. I am disappointed. I should have been charged the price I was quoted. The comforter is not laundered softly and looks faded - it was brand new when I brought it in.

Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

ABC Cleaners - laundryservices - Updated May 2026

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