This is the second year I've rented a limo from Platinum for my grandchildren's prom. Everything…read more was PERFECT! The driver the first year was Kenny & I asked for him again the second year. He was great with the kids; felt confident they were safe with him. I highly recommend this limo service & will use them again!

Fantastic experience with door to door service to and from a concert for a party of eight…read more.. instead of driving and parking several vehicles we were able to visit and enjoy our travel time in comfort and sit out a weather delay in style. Really enhanced our concert experience.

Took the credit card. Sent four confirmation emails. One email included blank spots next to name…read moreand number of driver. Then canceled 6 hours later leaving us in the lurch...No communication after. . . .

After placing an online reservation for my aunts to be taken down to Asheville Airport, and them…read morereceiving four confirmation emails, then less than 24-hours before their flight, they received an email apologize to them and canceling their service. According to the email they had just looked at the reservation and did not have a driver available! So why the four confirmation emails?! How unacceptable!

Highly recommended. Public transportation and over half the cab services in the area were closed…read morethe day before a holiday, with absolutely no Ubers or Lyfts available. They answered my questions and arrived right on time. Most importantly, they were very affordable because their pricing was based on the actual distance traveled instead of the flat-rate pricing used by many of the other taxi companies I contacted in the area. The driver was also very professional and polite. I would definitely use them again.

I really enjoyed my recent stay at Gable Haus in Helen's Haven cabin. Diane and Mike are wonderful…read morehosts! The cottage was rustic, comfy, and cozy with everything I could need. The kitchen is quaint, but well equipped if you like to do your own cooking. They thoughtfully provided coffee, tea, sweeteners, almond milk, yummy muffins, and chips to tide me over. The king bed is very comfortable, plenty of blankets and heaters to keep it warm. The bathroom has lots of towels and was well supplied too. The house is located in a quiet neighborhood. It was lovely to walk along the road to the nearby stream, enjoying the autumn foliage. There is a great country store just up the block with crafts, a bar, a cafe, and live music on the weekends- a fun, family friendly place to sit outside without having to drive! I also enjoyed visiting nearby Grandfather Mountain, the Linville Falls Winery, and Mountain Grounds Coffee shop. The Biltmore Estate (a two hour drive away) was also a worthwhile day trip.

Norma and Eric are better hosts than you could ever ask for! The hospitality and genuine kindness…read moreof them both is what will bring us back for sure. Breakfast every morning was delicious and fresh. We stayed in the Cherokee Rose room, which is in the main house. It was impeccably decorated and comfortable. There were drinks and snacks provided in the room. The only downfall is that we both like to sleep in and it's right outside the communal breakfast spot. Although, thanks to that we woke up every morning on time to eat the yummy food and get our day started. Also, due to the age of the place the water was brown in the tub, so we were unable to use it. Regardless of these few things, we'll be back and it's definitely worth 5 stars!

My wife booked us a special vacation for our 20th anniversary and my birthday to Cabo San Lucas…read more If you are reading reviews to find the best travel agency to use for your special trips, I hope this leads you to the best choice we ever made. Enough cannot be said about the service and care that we received. It was our first time travelling abroad, and we had so many questions that came to mind over the course of several months as we prepared. They were ALL answered quickly to help guide us. We received periodic reminders (such as checking our passport dates, vaccination records, things to pack, etc.) on things that we would not have thought to do. Their informative contact and quick responses to questions made us feel we were in good hands and expected to have a good time. The last couple weeks leading up to our departure we also received information about the hospitality company that would be assisting when we arrived and the concierge who could arrange tours and other perks while we were there. The flights were perfectly timed with enough space between them that we did not have to race through the terminals in hopes that our connecting flight wouldn't leave us. The information they sent about the transportation, what to watch out for, and exactly where to go when we got off the plane was like a golden ticket. Not travelling abroad before, when exiting the airport, we were barraged with people saying they were there to pick us up. They were time share salespeople and other promotional salespeople. Had we not been prepared with the information Taylor Made Travel sent us, we probably would still be in Cabo listening to a sales pitch. That alone was a huge guidance and time saver. We negotiated our way through the throng of people, out the door, and straight to the exact kiosk to meet our driver. We were picked up in a nice Suburban with 1 other couple and taken to the resort. I'm sorry if I'm writing too much, but I could write pages on the all-inclusive resort that Taylor Made Travel had suggested and booked for us. The staff, from the person that took our name getting out of the truck, to the bell hop, to the front desk, restaurant and bar staff, and even the housekeeping was top shelf. This resort fit our wants perfectly. My wife was clear she wanted to see the ocean from our room. The resort was sort of a U shape. Most of the rooms could come out on their balcony and look to the side and see the ocean. When we were checking in my wife asked if we could see the ocean and he said yes. We were a little skeptical, but it was a view to die for. Taylor Made Travel got us in one of 8 rooms that literally faced the ocean and could see the waves. We could lay on our bed and see the ocean waves and the beach. With the balcony door open, we could hear them crashing onto shore. It was about as close to paradise as we could ever hope for. The food and beverages were very good. We took an excursion to several places and our concierge from the hospitality company came out to the resort to meet with us. He showed us several different options and recommended the one he felt we would enjoy most. It was an amazing tour. This week was a once in a lifetime trip for us, and Taylor Made Travel completely surpassed all expectations and guided us to a trip that has given us memories we will cherish for the rest of our lives. We have never used a travel agent before, but we will only use one in the future, Taylor Made Travel, because they completely blew us away with their service, personal attention, quality guidance and information, and incredible memories that will last us a lifetime. They picked the perfect resort, a fantastic hospitality company, and made all the arrangements that we had requested. You can't go wrong choosing them!! Thank you, Taylor Made Travel!

great travel agent. I wouldn't book a trip with out them. First class knows all the does n don't of…read moretravel. Highly recommended

Sarah Moretz hit the mark again! My husband and I have traveled on Sarah's reccomendations to…read moreItaly, Paris, and most recently London. We've loved it all from the easy to spot transfers to beautiful hotels in the best locations - all we did was show up and start our adventure. Thank you for another great trip and we look forward to planning future travel through you Sarah!

Our honeymoon travels could not have been possible without the help from Sarah. From the beginning…read moreshe listened to exactly what we wanted to do and made sure she found just the right place for us. We were specific that we wanted to make sure we went to a place with lots of excursions and activities and she found us a place where we were able to go on adventures in the morning and be back in time to enjoy happy hour and a relaxing afternoon at our resort. Sarah was always available when we had questions and made sure to check in with us before the wedding week stress to make sure everything was ready to go so we did not have to worry about a thing for the honeymoon. We will absolutely be using her again for all of our travel needs (the sky is the limit now that we have our passports)! Thank you again Sarah for all of your help!

We thoroughly enjoyed our weekend getaway. The place was everything it promised, and more. It was…read moreclean, comfortable, and a cool break from the hot summer sign of the Piedmont. I could not recommend it more and the proprietors did everything they promised.

This is my first visit to the Inn and it did not disappoint! I have always loved big historic…read morehomes like this and Teresa & Craig have done a fabulous job with the remodeling & decorating. I have only seen 2 of the guest rooms so far but both are lovely! I am staying in the Bella which is the bridal suite. It is gorgeous & has an enclosed sleeping porch, now the sitting room. The furnishings are so cute and the bed is super comfy!! I slept like a baby last night which rarely happens if I am staying at a chain hotel. I love the claw foot bathtub, which also has a shower in case you don't have time for a nice relaxing bath. I also love the toiletries they stock in the bathroom. The shampoo, conditioner, body wash & lody lotion all smell fabulous! They also include other essentials like makeup remover wipes, shower cap, etc. They even have some bath salts that smell fabulous if you have time to enjoy a nice bath. Unfortunately this trip is for business so, I havent had much relaxation time. Also, my hubby could not join me this time due to his work, but we will definitely have to come back on a weekend to enjoy this wonderful place together. Since I had to be at my client site at 7:00 AM, I did not get to enjoy the full sit down breakfast this morning but Teresa & Craig packed me a nice go-to b-fast bag packed with all sorts of goodies including juice, bagel with cream cheese, a banana, and a delish Kind bar & even put a nice go-to coffee cup out for me so that I could take my coffee on the road. Also, I must say in this day & age I am very concerned about cleanliness at the big chain hotels and this place is immaculate! I have already booked some return trips as I am working on a project in the area for the next several weeks. I am sooo glad I found this place and would highly recommend it! Looking forward to my next stay! :-)

What a great find on Expedia for the Morganton area! I was expecting to book a standard, corporate…read morehotel for business but took a chance with local accommodations. While making my way here I was a little worried but 10 seconds after meeting the innkeeper I was so glad I booked here. The inn is a beautiful, restored turn of the century home with huge magnolia trees on either side. The innkeepers take care of you and will accomodate any dietary or schedule needs you may have. If you are a light sleeper, use the provided earplugs to avoid getting woken up by the occasional train passing through at night. It didn't bother me at all. A comfortable room, a free upgrade, delicious breakfasts, and friendly, attentive service made for a very enjoyable stay. Looks like a nice spot for weddings and other events, too. Highly reccomended!