This is the best repair shop in Buffalo. I won't get my vehicles serviced anywhere else. They…read morehave repaired problems that were missed by previous mechanics. They are also fast and fair. I have never been up sold and they always have your vehicle and your wallet's best interest in mind. There have been times I have asked for work to be done and was told it was not necessary. This is a great shop.

I was broke down 4 hours from home, towing our boat, at the 7-11 across the street from Gregoire's…read moreon 9/16/26 for 6 hours with my partner struggling to repair the truck. He walked across the street to the shop to ask for help trying to replace the serpentine belt even if it was only advice. He would have gladly paid someone to walk over and help, but was told in no uncertain terms :we're too busy". As the garage closed for the day and we were still sitting in the parking lot, every single worker walked out and drove away. So much for "exceptional customer service", treating people "like family", friendly down to earth. I can only hope someday they need a little help to get through and are turned away. FYI....both the staff at Advance Auto Parts and Mark S., service manager at West Herr Chevy in Hamburg, went above and beyond to get us going again. Now that's exceptional customer service!!!

I appreciate Joe and Shannon's ability to calmly explain my options! They are gentle, intelligent…read moreand detailed. They have kept my daughters and sisters vehicles safe. Lemon and Dan are also experts, and work hard to get you the best options. They have been steady, fair and fast with all of our families vehicles. Highly recommended.

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

As always, need some diagnostics done to find out why my car wasn't running right and jimmy was…read moreable to figure it out, fix it and get my car back within less than a day at a price no one can beat. Do not go anywhere else but here!!

If you need auto repairs, look no further, this is the place to take your vehicle. Jimmy is…read moreextremely friendly, honest, trustworthy, knowledgeable, performs repairs at a more than reasonable price and gets the job done quickly! His team is top notch. Exceptional customer service, I could NOT be happier. You can really tell he cares about his customers and his business. Car trouble can be very stressful. Some repair shops will take advantage of you, this will not happen at Jimmy's, I cannot recommend Jimmy's Auto Repair enough, he will always have my business. A++ rating!

After my car's computer literally blew up on the highway (a big melted hole in it), no one was…read morewilling or able to work on it, except Miracle Moe. Not only that, but he was confident that he would get it running. He showed me his equipment, more modern than anything I've ever seen at any mechanic shop. And he did it. He got the car working. That's why they call him "miracle" Moe, because he can pull off things that no one else will even attempt.

Wanted to leave an update. I had some additional problems and got back over here next day. When…read morepicking my car up again to leave a snowstorm hit and Moe was there with a plow. No way I would have gotten out of the parking lot otherwise. Thanks you guys!

When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Please read the pictures that are labeled 1-5…read more.. Scheduled an appointment for 1. tire rotation, 2.wheel balance, 3. Check struts/suspension and call me with opinion, 4. a wheel alignment if it needed it from #3 . 5 oil change , waited my week and half. Took it there early at 8am on Monday . Wrote on a piece of paper and placed it on my dashboard before I turned my keys over stating the above things as well with my phone number in #3 for calling me about struts/suspension. I get a automated text around 1pm saying my cars done. So no phone call the whole time!Go pick my car up they tell me $450 and they replaced the ball joints tire roto and balance(but they didn't put balance on the receipt because they don't charge?) wheel alignment and oil change. I paid cash just upset cause a silent anxiety attack. I drove home 15 mins away on the throughway doing 55-65 with flow of traffic and my car/steering wheel/tires are shaking and vibrating worse. Immediately slowed down to 50 got home and parked it . Couldn't sleep even sent a text back to the automated number at 6am upset that I paid $450 for work I never authorized. Also seen balancing wasn't on the receipt . I called at 8am when they opened and said what happened to me and if they forgot to balance the tires because it's not on paperwork. And idk who but told me they don't charge for it so they don't put it on the receipt ( yet they're doing work to my car, not documenting it) and to drop it off and will take 40 mins.. brang it back for them to fix and when I dropped it off , the older gentleman on the left lift he didn't seem in the best mood and sorta just hung my keys up and kept working I told him I parked it on side street and left. I had to call them 3.5 hours later saying what's the deal and . They told me ohh yeah it's been done you can get it whenever. (Again didn't call me) Picked my car up didn't even close the door from my mom dropping me off and Chris the owner I believe told me yeah check it out we looked at it is seems fine we drove it around . You might've threw a weight idk how fast you drive, Take it for a spin back on throughway and let me know what you think . I said ok cool cool thanks I'll bring you guys a pizza for looking out for me. The rest of review is in the pictures labeled 1-5

Dons auto is an honest decent place to bring your automobile for repair or work! My son took his…read morecar here and they took care of it promptly at a great price

I was visiting my cousin in Buffalo (I'm from Massachusetts) and after leaving the botanical…read moregardens my car broke down. I called AAA and we were towed to Don's. At the time I knew nothing about this business. I ended up being very pleased. They fixed my car within 24 hours, they were pleasant and informative. I feel the price was fair. I am happy to recommend them to others, although hopefully you won't be broken down so far from home!!!

Our family has come here for decades and we love them. Reliable, fast, honest service!read more

I've been going here for years and they always do excellent work.I usually drop car off in morning…read moreand they always manage to get work done in a timely manner.Highly recommend!!

My car needed an oil change and tire rotation, they got me in immediately! highly recommended!read more

Most affordable transmission rebuild Quote I got and I shopped around really good I had my doubts…read morebut all I can say is wow!!!! They were amazing and my car feels like new

now- i'll begin at the beginning- i lived in buffalo- parkside for 35+ years and used saures?/ C&K…read morecare care for 35+ years. straight folks not cheap but you got waht you paid and NEVER brought it back for a fix. im now out in Lake View and need a mechanic- i dont do "fly by nights" i want my mechanic to know my car better than i do- i was in law enforcement- dont have time for problems. from the moment i entered their business i knew i was at C&K again. they know you and your car- plan on a long relationship

Truly an honest mechanic!! My son goes to a local college and his car broke down across the street…read morefrom Steve's. We live over an hour away and didn't know what to do. I called Steve's and the whole office was so kind and helpful! They are all very busy people but still made me feel like my son's safety was their main priority. They all went way above and beyond to make sure we were taken care of. In the end, the car was worthless and heading to a salvage yard. I found myself, yet again, not knowing what to do. On Steve's recommendation, I was able to find a salvage yard that offered me double what the car was worth at scrap price!! Throughout this whole event, it costed me less than $100!!! And a special Thank You to the ladies in the office!! I can not say this enough....the world would be a better place if we had more Steves in it!

Jerry is the only machanic I trust, he has fixed all of the cars in my family for years! I…read moreselfishly hope he never retires, although I know he deserves it. Thank you, Jerry for all the years of amazing service! See you next time I hear a funky noise :)