Everything could improve. Got turned down in 10 seconds over something that could have been proven…read moreon the spot in multiple ways. They didn't want to make a deal cause they seemed ignorant. So we took our business and money elsewhere. We ended up getting a WAY better price on a car at the very next place we stopped at after we left.

I would recommend Cuvelier Used Cars to everyone. Mr. Cuvelier didn't know me, I went in told him I…read moreneeded a vehicle, told him why I didn't have my last vehicle, he looked at me and told me that he wasn't going to give me a chance. That was 3 years ago, I'm getting ready to pay my truck off, in the next 30 days. Thank you Cuvelier

First of all, never trust your car with Nick the technician. Secondly they devalued my car so much…read more They damaged my car during transportation, and had to replace one of the roof rails which they did with a cheap replacement. The body shop they sent my car to absolutely trashed my car with it being littered with dirt after I had it professionally cleaned, they scratched my new car mats I had installed myself, black finger prints littered up and down the headliner, and they deeply scratched my car along the drivers side that they couldn't even buff out. To add to it, I was a couple days postpartum having to go through this and see my beautiful new car getting completely trashed. They offered to send my car back to the body shop to have them clean it, and after it was returned the car was still dirty, there were still black fingerprints all over my headliner, my mats were still scratched up, and the deep scratches were still there because they were so deep. This went on for over a month, and I regret it to this day trusting this place with my car. I hate this Carmax and the experience they gave me. And Nick will absolutely screw you over and have an attitude about you being upset that your car was devalued.

I had a GREAT experience today. I got a good online offer for my vehicle (2019 Ford Expedition…read moreLimited Texas Edition) at the Tyler store. My initial thoughts was that the online offer was bogus in some way. Well after getting low-balled by some of the local dealers, I decided to try and see what Carmax had. My sales agent was Ozzy. He was awesome. From the time I walked into the store, I felt welcome. I have read all of the negative reviews left on here, but my experience was exactly the opposite. It was serious no hassle, sign here, and here's your check. They didn't try to change the offer, it was absolutely amazing. It makes me realize that the so called "friendly" dealers were all about how they can rip you off, compared to how the folks at Carmax handled themselves in such a professional manner. Shout out to Ozzy and his Manager Nick. Thank you for such a positive experience.

Great place if your looking for friendly service and a fair deal. I would recommend this place over…read moreany other used car dealership in town because of the excellent service, fair prices, and friendly people.

This is the best place to get quality used cars in East Texas.read more

These are good people. They go out of their way to make buying a car a fun and positive…read moreexperience. I found them to be trustworthy, honest, & quick to try to meet my needs. They helped me find the perfect Toyota Highlander to keep momma happy. I would HIGHLY recommend you see these guys if you're in need of a quality, pre-owned vehicle. Betty White would approve.

What a great car buying experience!! J&L Auto Sales helped me find Peltier Nissan. They didn't…read morehave the exact car we were looking for, but helped us find it and gave us a great price on a trade in! Thanks Stephen Wallace!

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

The Service Department at Hall Buick in Tyler, TX is the best! I took my car in on June 4th for an…read moreoil change & service & as always the service was top notch! Robert, Clint & the rest of the service department team were very professional and quick. And they even washed my car! Amazing! I'm very happy with Hall Buick and I will continue taking my car to Hall Buick for excellent service. Thank you, Glenda Killough, Tyler, TX

********BUYER BEWARE********…read more Nothing but garbage in this lot!!!!! They will sell you a big pile of problems. Bought a 1995 Ford F250 truck from them that had a sever / dangerous front-end issue that caused a "Death Wobble" while driving down the city streets. I replaced the front shocks at my expense hoping to fix the issue to no avail. Took it back and they exchanged it for a 2005 Toyota Sequoia that ended up having several electrical issues and the head lights would flicker from high to low beams without notice. Changed both the Dimmer and Headlight relays at my expense with zero healp from Owono. I told them to come get the POS and will HIGHLY recommend that people go somewhere else for the vehicle needs. *********BUYER BEWARE*********

I went to the service area Monday morning at 9 am. the service representative told me I wasn't…read morescheduled until June 8 th ???? this is for my left front tire that has a slow leak. I said" are you kidding" ?? she said hang on I'll see if I can get you in. she did. come to find out there was a screw in my tire. I don't think it would have lasted until June 8th. they ordered a new tire and installed it the next day. Cat was courteous and very helpfu. Thank you for a great service experience.

If a business is going to schedule appointments at future times, you should make sure you have the…read moretechnician l(s) needed to serve. Instead of misleading families and having them wait 2+ hours for any help.

they say they will work with you and then they don't tell you that they can just turn the car off…read moreat a moments notice. I am a single mom working two jobs and even when I tried to make a partial payment they wouldnt work with me.

They worked with me on the spot! I needed to get into something, because it was an emergency! They…read morewere friendly, and was able to get me into something that day!