I contacted Doug to install a new TV I had purchased a few years ago, the experience turned into…read moresomething completely different. He took my basic setup and turned it into something flashy and enjoyable. Top notch customer service from Buchan Consulting. Before and after photos attached.

Rick from Buchan Consulting did an amazing job! He was a great communicator, showed up on time, and…read moremounted my 50" TV to a drywall in my bedroom. His work was excellent and very tidy. I landed on Buchan after several others in the area wanted to charge WAY TOO HIGH of prices for a simple TV mount. I'd highly recommend Buchan Consulting for any TV mounting needs!

Quick responses and diagnosis of the issue with my laptop. Would definitely recommend!read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

MWT offers the UNIQUE & incredibly valuable service of making adjustments, alterations, and or…read moremodifications to custom window treatments. I'll focus on this part of their service, as this is what I needed from them this time. Not only do they do a fantastic job, they are kind, & prompt, truly a pleasure to work with! I really appreciated that they managed my expectations as far as the potential results, which is not an easy thing to do sometimes, but is SUPER IMPORTANT. They even have a way to accommodate after hours pick ups & drop offs. Thank you guys, you'll be hearing from me again soon (hopefully not TOO soon )

When I originally had this company install our motorized window shades, they were really good…read more However, when it comes to service, in my opinion, they are terrible. I had problems with the shades, and they would come out but took their time. They were paid for their service. They replaced the motors, and I paid for that as well, which I understood as they were out of warranty. Sent a text to the owner and told him I was having the same problem with the motors and told him they are still under warranty and sent him a copy of his last imvoice so he could see they were still under warranty. He nor his office never responded. I called the manufacturer, and they could not understand why they did not call and take care of the problem. They helped me and found a great dealer who worked with me to get this resolved. Im my opinion I would not use this company. Seems like they want the sale, but that's about it. This is my opinion. They left me hanging!!!

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

I contacted Davis Audio regarding our in home speaker system that was in place when we moved in and…read morehad wanted to upgrade it. David came to our home and did an assessment of the system and gave us advice on how to upgrade the system on our own with a few quick updates. I really appreciated the honest candid feedback and all of the time spent to give us the best outcome. David was very knowledgeable and explained every step of the process to us. I would 100% recommend Davis audio and will be reaching out to them in the future for our audio needs!

They did a great job installing new TV and upgrading our internet service. All installers were…read morethorough, professional, competent. They even responded quickly to a follow up issue. Highly recommend.

Couldn't ask for more from Hooked Up Installs! Brent was ultra responsive and his team was very…read moreprofessional / efficient and more importantly on time. Would strongly recommend their services!

Great people to work with Top quality and professional…read moretechnicians very knowledgeable and friendly people throughout the company

Finally getting around to writing up a review for this company. They did an install for me about a…read moreyear ago and I wanted for us to experience it and use it for a while before taking the time to give it any thoughts. We didn't do an extravagant install, but we refurbished our finished basement into a family room theater with two large-screen TVs, surround sound, done theater style, and a heavy duty sound system for listening to our music. The rep (Dan) came out and sized up our basement and listened to my grandiose ideas about wanting three large screens and convinced me that two would make more sense. I have since come to agree with that notion. We worked out a layout of where TVs would sit, speakers would sit, and how the furniture would lay out in the room. I guess where the furniture will be plays a pretty big role in how they engineer the design of the overall system. Long story short, we installed a 65" UHD TV and a 48" UHD TV, along with 8 speakers that included a very powerful woofer and center speaker soundbar. They installed the speakers into the walls and ceilings and hid almost all wiring in the walls and ceiling. They programmed the receiver component so that it had all of the different surround sounds that would work in my basement. After they were done installing the tech stuck around and explained how to use it all and made sure I understood it. Since then, I've had an instance or two where I was confused or unsure how to switch from one surround mode to another, and after texting the owner of the company, quickly received a call to explain how to get the sound I want. Later on, without even knowing it, the owner went on to explain that my fancy receiver even had a Bluetooth connection so that I could just patch my phone music into our surround and blow the roof off of my house with my phone music collection. Since then, we occasionally do exactly that. Our rehabbed basement is now the centerpiece of our home. We absolutely love the job Audio Video Specialists did on our basement and it was for a very affordable price that I was able to pay interest-free over a span of a year. The interest-free financing was easy to get and not complicated. I highly recommend these guys. I used to avoid my basement. It's now my happy place. When we watch a movie downstairs now, we turn off all of the lights and it feels every bit like we're seeing the movie at the Elgin Marcus Theaters. Full surround sound and a huge, clear picture. Well worth the investment.

I have had them in three times to solve my home theater issue. It has yet to be fixed, yet I pay a…read moresignificant bill every time they come in and can't solve the issue. It's either bad equipment or untrained technicians.

I am a Realtor in Chicago for over 25 years and thru my professional life and personal life I have…read moreworked with many Media/Technology companies. In this time some have met expectations while many have not. In ALL of my experience NONE have gone to the level of Exceeding Expectations as Dan Daker and his firm of Media Tech. I have used Dan and his talented team to upgrade and change my personal media systems in both of my homes. He and his team from the office receptionist to service technicians have a high level of customer service initiative, knowledge and experience in this ever changing landscape of Media and Technology. I have confidently recommend Dan Daker and Media Tech to all of my clients and friends and to you who is reading this recommendation. Sincerely, Stephen J. Bognar Senior Broker Baird & Warner Real Estate

We had an alarm sound off on our alarm system and they notified us right away. We tried to silence…read morethe alarm for a day to see if it would go away. It did not so they tested it and turns out that the battery was low. They came out first thing this morning to replace it. It was very quick and the technician, Ricky, was helpful and patient. It was free to replace! What a great value.

I have been using Alarm detection for about 36 years. I have had other offers from other alarm…read morecompany who try to win me over. I will not even consider another company because I don't feed I will have the same service . Alarm Detection cares about their customers and does everything in their power to keep your as a happy customer. Russ , the service person is an extensive of their service. I am treated with dignity as well as feel that he is doing his utmost to keep me in the loop. all in all I am very glad that I am a customer of alarm Detection. roberta teitelbaum