Very professional people Fast service…read moreGood communication Will recommend Naught a washer from them, comes with 90 days warranty

Good prices and great service and quality used appliances. Will use again for rentals.read more

Fast friendly Service - get in get out fast. Just ask and you are helped. Everyone knows there job…read morehere

MacBook Air had been running hot. Ran my own diagnostics on it and confirmed there was no hardware…read moreor software issues. Battery health was also good, pretty much checked everything off that I could and found no issues. So I believed it would then need an internal cleaning. Called and asked if that was something they could help with and they proceeded to schedule me an appointment. Great. I call before going in, day of appointment, explain that I have an appointment and what it was for and ask what the cost is for an internal cleaning for my MacBook Air because I realized I was never told previously. They then tell me "we cannot disclose the price over the phone". I go into my appointment and explain what's going on to just be told that they can't do internal cleanings on Apple devices. Not upset at anyone I met within the store. I am pissed that over TWO phone calls where I mention needing an internal cleaning on my Apple devices, no one thought to mention that's something they're not "allowed" to do. Absolute waste of my time.

just bought a bed and box spring f from them live it!!…read more taken my dryer to them works great! Armenta family!!

Called to request an appointment for an oven repair. The woman who answered the phone had a side…read moreconversation with a customer going on and asked me twice to repeat my request. She was kinda rude. When I asked her to repeat something, she barked "I'm with a customer!" I told her that I would never call back and hung up. My advice: Don't let that woman answer the phone until she's had some sort of customer service etiquette training.

Will not recommend this guy for anything charges you 60 bucks for a phone call $250 for a $60 part…read moreand $268 for labor

I needed my dryer to dry. They came in, found the problem, fixed it, and showed me the other…read moreproblem caused by the other guys when they came to clean out the dryer line. I would definitely used them again and first next time. Oh. And the price? Couple hundred dollars and I have a dryer that runs like new. Thanks guys.

Everyone was kind. Have always enjoyed shopping here. until now .. my boyfriend went in to buy a…read morefarmhouse faucet. and a sink. He was not definite which one to get so Kelly helped him. so kind of her. but overall charged him $200 more for just the faucet. I called to ask why when the same item is on Amazon for $200 less. She says that's her fee for helping. So overall when shopping here be sure you know exactly what you like and know what you want. If not, they charge you a $200 fee per item additional

This will be my second review on this place. I can't say it enough the best in the business with…read morecustomer service. I am a service tech that travels as far south as Madera and as far north As Lodi. No other supply company compares. No other Ferguson's gets close. I don't want to down talk anyone as much as I want praise and the Merced location. Santiago,Jose and Bruno are all helpful and you get the feeling that they like what they do. Thank you guys for making my experience excellent every time.

The one star is for the very nice man who helped me order a KitchenAid Dishwasher. He made the…read moredelivery, install and take away sound like it would be easy. A couple men from Fresno showed up late today on the scheduled afternoon. The driver greeted me at the door with"where does it go"-it was all down hill from there. Even when we told him where the elec. plug was ( under the kitchen sink) he insisted it had to be under the bar sink. 20 minutes later he finally realized we actually know where the plug is! He came up with multiple excuses and when we solved each one, including our retired (electrician) neighbor coming over, the delivery man said they had spent too much time! He was here about 30 minutes and very clueless. NOW,We will shop ONLY with independent businesses. Big box stores have no service and even worse employees with no manners or pride in their "work". Now we have to find a plumber-and we have a celebration this weekend (2days). Disgusting service and attitude. Likely everyone at the celebration will know why our new dishwasher is sitting in the middle of our kitchen and uninstalled-all of us washing the dishes by hand. Great ad for Home Depot!

We have been avid shoppers of home Depot across California and I have to say the Merced home Depot…read moreby far has the worst customer service, especially one woman on the elderly side with heavy eyeliner has to be one of the rudest sales people I've ever encountered. I can't imagine how she was even hired by the this company, we live in Atwater and we will be driving to Turlock or Modesto to shop at a home Depot, we will drive the extra distance to avoid shopping at this home Depot which is sad because we like home Depot but the customer service at that particular store is horrendous.

For the past couple of month, I've been going to Lowe's and Home Depot for house projects. And so…read morethis is my overall review of how Lowe's is. Products: 3/5 So the products they offer in terms of appliances and small DIY projects are good. Though, anything in regards to landscaping, it is pricey. So I would recommend going to Home Depot as they offer better deals. This Lowe's is pretty misleading. For instance, there is a gazebo inside the store that I inquired about because there was a $200 reduction fee; and customer service tells me it hasn't been available for 3 months. That is misleading. Because why would you have the gazebo with the product listing as if it is still in stock? And for 3 months. This is the same issue we had with their sheds. Customer Service: 2/5 It varies. When I go to gardening or even at self checkout it is good. I will say that it is pretty messed up that Lowe's lets their elderly employees work in the cold while the younger employees are inside. Just saying. Other than that, the customer service center could use some work. There are a couple of employees who are very nice and helpful. But the ones that could use extra training, it is memorable and should be noted. I'll give you an example. There was a girl in customer service who I was returning the Bissell Carpet Cleaner rental. She noted that the bottom of the rental was dirty. I didn't know you were supposed to clean that spot. She offered me a broom to clean it, but I declined and said I'd pay the extra cleaning fee. [I had other errands to run and didn't have all the time in the world to clean it.] Immediately, she was annoyed and quickly tried to get rid of me. However, I had another transaction which I had to bring up. Please note. I am 7 months pregnant and 5ft tall. I ordered two 6' tables and 8 chairs. They brought out my order. And she didn't even allow me to bring my car up to the front so I wouldn't have a hard time. In fact, I hauled my order to my car. What have I learned? Even though I'm pregnant, I'm less lazy than some of the girls in customer service. To Lowe's, I had to point this out because if you keep hiring more people like this girl, I am certain you will lose more customers. Website/App: 4/5 The app is pretty nifty. It keeps track of your receipts and so on. I think that's clever, because I lose my receipts quite easily. The app is nice in that it can help me locate the items I need if I go to the store or if I order online it lets me know when my order is ready. The main issue I have is when there is a high volume that the Lowe's employees don't immediately set aside when you place the order. Because the app will charge your card/bank account. And when they are out of stock, they force cancel it. And it takes awhile. So, that is something Lowe's needs to work on.

Appliance Supervisor misrepresented her job title as Appliance manager when…read more I asked to speak to her manager over her refusal to price match an electric range citing $50 discount cannot be handwritten despite initialed by Home Depot. She denied having business cards. An Assistant Store Manager was dismissive 'I don't see it going anywhere'. Lowe's doesn't answer calls! (209) 385-5000. Complained to Corporate.