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    Furniture One

    5.0 (1 review)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    2 years ago

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    Ask the Community - Furniture One

    Hansen's Furniture - The owners must be colored blind. This gray recliner is not the black recliner we ordered.

    Hansen's Furniture

    1.7(69 reviews)
    2.1 mi

    If I could give 10 stars I would. My husband and I were looking for a couch, loveseat/sectional…read moretype furniture. We were really not sure what we wanted until we came into Hansens, (MODESTO LOCATION) and then we first met Fred our Salesman. But he wasn't just a salesman. Fred figured out what we needed, and really helped us. We ended up ordering a three seater couch, which a wedge chair and an ottoman.....we were not sure whether to order the loveseat, so it would be a sectional, because of space, so we decided to wait until the furniture arrived. It arrived about 5 weeks later, and we loved it so much, that we called Hansen's that same day (August 11, 2020) and ordered the loveseat. I spoke to Matt, the owner, and he was very accommodating, ordered the loveseat and told us it would be about 45 days. Because of the COVID restrictions, I was then told it would not be here until October. 3 days ago, (October 6, 2020) I was then told....it would not be there until mid December. My husband and I decided to go down to Hansen's and see if we could talk to Matt, and see if there was anything he could do. Matt was amazing! He immediately went into 'FIX IT MODE'. He called his other locations, and found us the same couch, and it is now being delivered next week. Thank you Matt & Fred! Hansen's are the only place we will now go for our furniture needs!

    Terrible customer service. I spent a lot of money on 2 SoCozi recliners sofas. Took 6 months to…read morereceive my order. They would not cancel and refund my money, for me to purchase elsewhere. Then within months the cushions were not holding up. Took them over 8 months to do the repairs. Telling me you are past the warranty time since your purchase. I told them I count from the time you delivered, and we started using them. Not from the date of purchase. Now I keep leaving messages, never get a call back. The material is cracking where it meets between the cushions', at the seem. The quality of their products has significantly declined since we first purchased from them 20 years ago. My daughters' sofas from Living Spaces are older and still in excellent shape. Feels like highway robbery. Never will have any more of my business.

    Photos
    Hansen's Furniture - They sent us a gray recliner instead of black to match our couch

    They sent us a gray recliner instead of black to match our couch

    Hansen's Furniture - Couch splits at the seams

    Couch splits at the seams

    Hansen's Furniture - Recliners and fabric options

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    Recliners and fabric options

    A Touch Of Glass

    A Touch Of Glass

    4.9(8 reviews)
    7.8 mi
    $$

    In my 3 years of using yelp, I have never created an account to review a company. I waited 2 weeks…read moreto see if the sentiment would fade, but it didn't and here I am sharing one of the greatest finds on yelp. I recently purchased a house in San Jose. One bathroom was made to be handicapped accessible. There was no shower enclosure, so water from the shower would hit everything from the toilet to the walls. There were also handrails along the walls, which added to the difficulty of adding an enclosure. I had a few quotes previous to Boyd. There was expensive quotes. There were also designs that didn't seem to make sense given the lack of space. In the end, I chose Boyd because of design knowledge, speed in installing (installed the same week as the quote, because it was standard materials), and price. Boyd came in, expressed opinions I thought were very useful (ie. which way the shower door should open), and also put to rest any questions I had about fitting or sizing of the shower (because of the 1/2" gap from handrail to window frame). He was always responsive when I called with any addition questions. On top of this, he also called back a week after installation to check up since he was in town.

    I am a repeat customer always prompt and polite. Great customer service!…read more This time a little challenging to get a hold of them WRONG PHONE # listed in Ad Correct # 209-812-6312 (updated 6/17/20)

    Photos
    A Touch Of Glass
    A Touch Of Glass - 96X48 Mirror suspended in the middle of the wall with light cutouts

    96X48 Mirror suspended in the middle of the wall with light cutouts

    A Touch Of Glass - No visibale supports for the glass shelf's in the mirror wall!!!

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    No visibale supports for the glass shelf's in the mirror wall!!!

    Furniture One - furniture - Updated May 2026

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