Chris was amazing! He talked over my problems, explained what he could and could not do (we…read morecouldn't replicate the problem with my fridge's icemaker, but he showed me what tests he could do) and was all around very up front and a pleasure to have work my fridge.

Yea... dishwasher now working... but still not sure what was the real problem…read more.. Nea... high trip/diagnostic fee AND charged per half hour...

Not a great option, one of those places that you have to deal with when you get a product from say…read morestandard tv and appliance, free maintenance but you gotta deal with certain repair places that are not excellent. Hattans's was not excellent.

Worse vendor experience of our life. So sad too, the lack of communication, not returning calls in…read morethe middle of our issue costs us more money in the long run by trying to hire Hattans. Not only that, they broke a part while fixing something and never returned our calls after that. They should not be in business at this point.

We have been VERY happy with the rapid response and professionalism of OMG. When our clothes washer…read morefailed, we were able to get their tech Anton to our house the same day. He worked very efficiently and gave me a detailed breakdown of what parts had failed, what would be involved in replacing it, how long it would take to get the needed parts, and exactly what the cost would be. When he returned with the needed parts a few days later, I asked if he could look at some issues we had with our kitchen stove, and he very kindly went over all the burners and the oven parts with me, going into the "innards" of the oven to diagnose in detail what was going on. He clearly explained what was going on with our clogged burners, clearing them on the spot, and showing me exactly what was going on with the main oven and broiler igniters (both of which clearly needed replacement; he took photos that showed exactly what was going on inside my oven). When it became clear that the broiler igniter was backordered, he went out on E-Bay to find one that could be delivered within a week. The full repair estimate was VERY reasonable and clearly conveyed to me - and it was less than half of what another appliance repair person had told us (without supporting details) when we tried to fix our stove before. I would heartily recommend OMG and their excellent tech Anton for any home appliance repairs - they're rock stars!!

Super fast work! They can on a Saturday, diagnosed the issue and had it fixed ahead of…read moreexpectations. Super happy about the speed and effort.

I strongly suggest if you are looking for a place to buy your parts, do NOT go here! In my 47 years…read moreof life, I have never been more disappointed & shocked by service. We payed $150 in parts to repair our washing machine. My husband put the parts on & the washer it still did not work. He immediately took parts back off & went to return- or at least pay a restocking fee- & the owner said it was used & we couldn't return. She wouldn't even let us get reimbursed her cost so neither of us were out $. I like to support the local mom & pop stores, but I guarantee you that the big stores would have gladly refunded us. We were out $150 & had to go buy new washing machine. We have been coming here for years but I won't anymore.

Terrible business!! These people are dishonest and…read moreunprofessional. Quoted me $85.00 for service charge but when I got the bill in the mail, an additional $35.00 was charged. I was harassed and threatened when I omitted the $35 bucks. Bad business if you want to keep your customers happy. Really not a good experience and I'm still upset about it. Won't be referring them to anybody. That's for sure!!!

This was a great outfit to work with! 5 STARS…read more Our tenant had an issues with the washing machine and I went to the house looked everything over. I called and talked with Cain, who I believe was the lead appliance tech. He seemed super knowledgeable, professional, and courteous. From my explanation and quick rundown off symptoms with the sick washing machine he was confident he had the fix. He was on time and very respectful to the home and tenant. He and Integrity Appliance did a great job and they'll have our service going forward Thanks! Jeff

I would hire them again. Quick, knowledgeable and all around great to work with. They worked clean…read moreand fast.

FIVE STARS! I'm so impressed! We have trusted Watts Heating and Cooling for a few years now. I feel…read morelike they are a professional and honest company that we can truly rely on. Francisco has been coming out every year to kindly take care of our HVAC and I'm always so grateful. Francisco is always smiling, incredibly professional, extremely efficient, and extremely knowledgeable. And he takes the time to answer any questions that I have. Today he was training someone new named Fernando. And Fernando was just as friendly and professional and wonderful as Francisco. Wow! Watts definitely has our business for life based off of the excellent service we always receive. And I feel their prices are reasonable, they're always on time, and they really seem to appreciate (and remember!) their loyal customers like us. Thank you so much!

I wanted to give them my business - I called and receptionist told me my info would be given to a…read morescheduler and I would receive a call back. Eleven days later I have not heard from them. I called Sky Heating Cooling this morning (Watts and Sky were the two recommendations I received). The woman who answered the phone scheduled my appointment for routine maintenance of my furnace and AC unit on the spot.