Edgar was the gentleman that helped me today and was very knowledgeable and pleasant to work with!…read moreNot only that he's fast at his job which is great because my time is money! It's relieving to have a company so close to my work that is reliable and a trustworthy company! Izzy was super helpful and friendly too! My company will definitely be using this place for our future business!

This shady and unethical insurance company denied my claim when I was rear-ended by one of their…read moreinsured drivers. Their driver tried to pull a hit-and-run and I had to get in front of their car to get them to stop risking getting ran over. When they did stop the driver wasnt the insured driver and they wanted me to lie to their insurance company. The girl then gave me her insurance information via text and I took pictures of both of our cars. I called this insurance company and they refused to take my claim because the girl's phone number was not the phone number they had on file. It was her dad who was the primary insurance holder. So even though I had their insurance information that THEY sent me my claim was declined because of a phone number loophole. How else did I get their information you scumbags? This place is a scam and 100% unethical and will do anything shady to protect their drivers. Geico got me my money back and took you guys to court after you tried to pull this shady move. The legal loopholes that you will take to protect a driver who tried to hit-and-run is ridiculous. Also whenever I called your staff they tried to make me feel stupid and brush me off. Again if that's how you treat people after you're insured drivers try to commit crimes that makes you unethical. If you are hit by one of their drivers you better hope they arent insured by Ayala. Call your insurance company right away to have them deal with this company.

Jose went above and beyond when I needed assistance. He assisted me with everything I needed as…read morewell as gave me a lot of advice and suggestions on car buying. He was a huge help, this branch definitely has my business indefinitely!

Andy, Jose, Douglas, and George are an excellent team. From the moment you walk in to office you…read moreare greeted with smile. They are very thorough explaining and answering all the questions you may have. Thank you!

Fantastic Service. Ricardo saved me over $1,000 for the year on my auto. They will definitely get…read moremy business policy also. I can reach my agent 7 days a week. They are not afraid to give me there cell phone number. This tells you a lot about there office and how they take care of there clients!!

We called RSP Insurance Specialties requesting assistance with homeowners, auto & rv insurance. We…read morehad a very positive experience with Sarah. She was patient, stopped to check if her explanations were clear to us, and did an excellent job educating us on what insurance we did and did not need. It's so difficult to get questions answered - individual insurance companies either want you to navigate through the AI paces or up sell you. So glad we called - we would definitely recommend.

Horrible agency. Their policy was about 70% more than another agency. Sarah the receptionist is…read morerude and doesn't do her job. They barely call back or answer if you have a problem. Do yourself a favor and shop around with another agency. There is anotehr negative review that experienced similar issues and I get what thy mean. I don't understand how any one rated this place any more than 1 star.

Arely at the GEICO Tempe office provided excellent customer service today. She was very friendly,…read morepatient, kind, and incredibly helpful throughout the whole process. You can tell she genuinely cares about helping people. Really appreciate the great experience.

Very knowledge young man. He took my info and listened to my thoughts and needs. He was very nice…read morewhen he saw he couldn't help me with price.

Terrie Kolker has been my insurance agent for a few years now. Whenever I have had questions about…read moremy insurance, she is quick to respond. She and her team have always helped me get competitive rates on my insurance too! These guys are great. I have used both Pekin and Progressive insurance through them.

I had an agent who was not responsive, and was convinced to hire this agency. I was passed onto…read moresome agent who clearly did not act in my best interest and basically blew me off. I am paying three times what I was paying, and the agent refuses to do anything about it. I regret moving my insurance to this agency, and I KNOW I am paying way too much. And to make it more fun, the guy who talked me into coming onboard cant be bothered to address my concerns.

great job everyone this place is always a pleasure to visit…read moreeveryone is incredibly kind and helpful

Would give it 0 if that was an option!!! Safeway insurance and this company are a bunch of…read morecrooks.... Renewed insurance automatically and when I called to verify amount was given info but when I started asking for breakdown of the cost was then told Luis Duran made a mistake and it went higher... canceled policy effect yesterday but was told it was canceled today because the agent didn't time stamp and trying to charge me an extra day.... Then stated I needed to show them proof of my new coverage... advised I don't have to show them nothing to get my money back... almost $600!!!!!! Stay far away from this crooked company!!!!

Absolutely the worst insurance agency I have worked with in my 35 years in the real estate…read moredevelopment industry. Madison notified me, on the day my old policy expired, that she was unable to get new coverage, except from Capital Premium Funding, at four times the cost. I looked around and found coverage for the same as the previous policy. I tried to cancel the Capital Premium Funding policy but was informed there was a 25% cancellation fee. Absolute incompetence.

Here is my story with Armor Insurance Professionals, and as I begin to write this I question if…read morepeople think that by putting "professional" in the name of the company, it makes them so? You can decide for yourself after reading my review. A couple years ago I was looking for a new Insurance Agent, it had to do with my son moving to another age bracket and my previous company's rule about how to manage that. At any rate I Was referred to this company and in particular Micah Brooks. Well everything went fine in the intake process, although it did stick out that he told me right then "I will never be contacting him for anything" claims went through another process and he was out of that..In the beginning it was a good deal, I saved some money and things were good. Last December however, my needs changed and I needed to change my coverage, for both me and my son, and rentals and dwellings. Guess what, Micah was not so eager to respond to e-mail...days would go by and nothing...I should have known then but, I had trusted him in the past and it appeared he did well by me. This time however when he finally got around to getting some answers, things were much more expensive he dragged his feet at every juncture. The day I needed to get my documents I had made an appointment, oops he forgot, had to go to another meeting which I suspected was an office lunch but I don't know. He mentioned that he would have everything waiting and ready all I would need to do is sign and pay. Guess what, nothing was ready, I sat in the office for well over an hour and 1/2 while the ONLY guy in the office answered telephones, greeted walk ins and tried to get me settled with my documents..Still I was thinking that happens. Then my mortgage company starts sending me notification of cancellation of insurance. Well, the change was in December, I notified them each time I received a notice January, February, March. Finally it was taken care of. Why am I writing this now? In mid April, i lost my debit card. For the last 2 months I have been doing a lot of traveling and work has been busy. On June 8th I got a notice an e-mail from Pricilla at 2 pm stating they had gotten a cancellation notice and please let them know if that was a mistake. I explained about the debit card. At 4:37pm i received another e-mail that they had cancelled and I needed to take care of it today. Well I saw the e-mail at 7:30. I sent 2 e-mails to the office that night to which neither has been responded to as of yet. So- back to my first question, does including the word professional in your name make it so? Well I have a new agent and guess what? They have e-sign, no need to go into the office and wait for hours...you know what else I am saving about 300 dollars a month so I guess I could thank them for not wanting my business, but I don't think anyone else needs to learn that the same way I did.