Really liked DLT insurance services the guy helping me was always available for any questions I…read morehad, also very easy to get a hold of and he made sure I was happy with the policy I had got me the best deals!!

Terrie Kolker has been my insurance agent for a few years now. Whenever I have had questions about…read moremy insurance, she is quick to respond. She and her team have always helped me get competitive rates on my insurance too! These guys are great. I have used both Pekin and Progressive insurance through them.

I had an agent who was not responsive, and was convinced to hire this agency. I was passed onto…read moresome agent who clearly did not act in my best interest and basically blew me off. I am paying three times what I was paying, and the agent refuses to do anything about it. I regret moving my insurance to this agency, and I KNOW I am paying way too much. And to make it more fun, the guy who talked me into coming onboard cant be bothered to address my concerns.

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.

Dan was given to me as a recommendation and I am so glad. Dan was responsive and was able to get my…read morequote within a few days. After that the process of switching over was easy. I definitely recommend you giving him a call.

Very easy to get new quotes for all my insurance needs. Dan Meyers was very knowledgeable and…read moreresponsive. His rates were way below my current insurance renewals. I highly recommend that you contact him for your insurance needs.

One of the things I learned this year is how much more powerful it is to be an insurance BROKER…read morethan an AGENT. So, there are a lot of agents out there but they only work for one company. When you have an insurance broker, their only goal is your happiness! Their success is finding you the best policies, at the best price, that meet YOUR needs! Does it get any better than that? Well, it can only get better only if you broker is Michael Gallaugher. Mike is a kind, thoughtful, thorough professional. I could not recommend him or Toro Insurance Group more! :)

Mike and the team at Toro are true professionals! They have access to all the best companies and…read morecan get rates for all the major companies at once. The result is better coverage and for a much better price. They are also a pleasure to work with. They can take care of your business and personal insurance needs. Give them a call you won't be disappointed.

John is easy to work with and answers my questions in a precise manner. It was good to see our…read moreincrease in premiums was only 1.9% as opposed to prior years of +20% .

This company has the best customer service that I have ever experienced in my 40 some years in…read morebusiness. They are always on top of renewal dates, seek out better coverages for your businesses and never show disloyalty, even thou I might be behind on a renewal they serve us with respect and never try to up sell us.

Definitely the best experience I've had shopping around for insurance. Mauricio is very honest and…read morededicated. He did a side by side comparison for me so I could make an educated decision as which Insurance company to go with. He scheduled an appointment and provided me with the information ahead of time. I ended up with State Farm because having a dedicated representative in case of an emergency was a peace of mind. Plus State Farm was the lowest of the quotes I got.

Mauricio is fantastic. He was able to get me better coverage AND save me money. Insurance can be…read morevery confusing, but he does a great job explaining everything.

Austin is the best over at Arnett insurance! We have three companies and we use Austin for all of…read moreour insurance needs! He is always ready to answer our calls and gives us great information to make informed decisions.

I've been using Austin for about 7 years now and he's been the best. He always shops for me to make…read moresure I have the best rates and anytime I need something from him he responds very quickly. I highly recommend Austin. My experience has been fantastic.