Make sure you get all prices on paper immediately. Was told one start price and monthly price then…read moreprices changed by over $100 monthly and lied about the whole situation. Then after calling to figure it out they say that they gave the option for a cheaper insurance that was never offered. Asked agent why would I pay more for the same insurance. Agent had no answer. Would not recommend to anyone.

I just want to say what a great insurance company to have! Everytime whe come in to pay the bill we…read moreare greeted and offer a beverage and snack! And our policy is awesome and offer what most other companies would charge extra for in our policy! Shout out to Lizbeth Diaz Chavez for always proving excellent customer service and being knowledgeable. THANK YOU!

Edgar was the gentleman that helped me today and was very knowledgeable and pleasant to work with!…read moreNot only that he's fast at his job which is great because my time is money! It's relieving to have a company so close to my work that is reliable and a trustworthy company! Izzy was super helpful and friendly too! My company will definitely be using this place for our future business!

This shady and unethical insurance company denied my claim when I was rear-ended by one of their…read moreinsured drivers. Their driver tried to pull a hit-and-run and I had to get in front of their car to get them to stop risking getting ran over. When they did stop the driver wasnt the insured driver and they wanted me to lie to their insurance company. The girl then gave me her insurance information via text and I took pictures of both of our cars. I called this insurance company and they refused to take my claim because the girl's phone number was not the phone number they had on file. It was her dad who was the primary insurance holder. So even though I had their insurance information that THEY sent me my claim was declined because of a phone number loophole. How else did I get their information you scumbags? This place is a scam and 100% unethical and will do anything shady to protect their drivers. Geico got me my money back and took you guys to court after you tried to pull this shady move. The legal loopholes that you will take to protect a driver who tried to hit-and-run is ridiculous. Also whenever I called your staff they tried to make me feel stupid and brush me off. Again if that's how you treat people after you're insured drivers try to commit crimes that makes you unethical. If you are hit by one of their drivers you better hope they arent insured by Ayala. Call your insurance company right away to have them deal with this company.

Fantastic Service. Ricardo saved me over $1,000 for the year on my auto. They will definitely get…read moremy business policy also. I can reach my agent 7 days a week. They are not afraid to give me there cell phone number. This tells you a lot about there office and how they take care of there clients!!

Horrible agency. Their policy was about 70% more than another agency. Sarah the receptionist is…read morerude and doesn't do her job. They barely call back or answer if you have a problem. Do yourself a favor and shop around with another agency. There is anotehr negative review that experienced similar issues and I get what thy mean. I don't understand how any one rated this place any more than 1 star.

We recently worked with George Fontaine at RSP Insurance Specialists to set up our home insurance…read more Unlike other agents I've dealt with, George was incredibly patient and took the time to explain all the coverage options and answer our many questions. He were very prompt in getting back to us and ultimately found a policy that saved a significant amount of money. I truly feel like this company and George had our best interest in mind and made a confusing process feel easy. I highly recommend George to anyone looking for a trustworthy and knowledgeable insurance agent!"

Very knowledge young man. He took my info and listened to my thoughts and needs. He was very nice…read morewhen he saw he couldn't help me with price.

Went to explore my options dealt with a rude customer service representative when I asked any…read morequestions to understand the policy further she then turned my questions into literary non fiction and tried to make me pay for it on top. Example can anyone use my car if its a friend/roomate temporarily to go to the store etc and will they be covered.she then said i have to add all roomates/ people living with me now regardless if they use my car or not....all i have is wow way to mistreat your customers and turn what should be educational information into trying to trap someone into services. My advice get insurance elsewhere.

Thank you for saving me soooo much money on car insurance! We recently added our 16 year old to our…read morepolicy with our previous insurance company and it raised our monthly premium to $1000 a month!! We were paying $250 before adding him. Hayden & Hayden found us a policy for $386 a month!!! I am beyond thankful for them and the savings they found for us. I worked with Debbie and Daniel they are the best!

My agent Bunny is so sweet and she saved my family so much money on our insurance this year. So…read moreglad we found her and the Hayden and Hayden team highly recommended

great job everyone this place is always a pleasure to visit…read moreeveryone is incredibly kind and helpful

Would give it 0 if that was an option!!! Safeway insurance and this company are a bunch of…read morecrooks.... Renewed insurance automatically and when I called to verify amount was given info but when I started asking for breakdown of the cost was then told Luis Duran made a mistake and it went higher... canceled policy effect yesterday but was told it was canceled today because the agent didn't time stamp and trying to charge me an extra day.... Then stated I needed to show them proof of my new coverage... advised I don't have to show them nothing to get my money back... almost $600!!!!!! Stay far away from this crooked company!!!!

Absolutely the worst insurance agency I have worked with in my 35 years in the real estate…read moredevelopment industry. Madison notified me, on the day my old policy expired, that she was unable to get new coverage, except from Capital Premium Funding, at four times the cost. I looked around and found coverage for the same as the previous policy. I tried to cancel the Capital Premium Funding policy but was informed there was a 25% cancellation fee. Absolute incompetence.

Here is my story with Armor Insurance Professionals, and as I begin to write this I question if…read morepeople think that by putting "professional" in the name of the company, it makes them so? You can decide for yourself after reading my review. A couple years ago I was looking for a new Insurance Agent, it had to do with my son moving to another age bracket and my previous company's rule about how to manage that. At any rate I Was referred to this company and in particular Micah Brooks. Well everything went fine in the intake process, although it did stick out that he told me right then "I will never be contacting him for anything" claims went through another process and he was out of that..In the beginning it was a good deal, I saved some money and things were good. Last December however, my needs changed and I needed to change my coverage, for both me and my son, and rentals and dwellings. Guess what, Micah was not so eager to respond to e-mail...days would go by and nothing...I should have known then but, I had trusted him in the past and it appeared he did well by me. This time however when he finally got around to getting some answers, things were much more expensive he dragged his feet at every juncture. The day I needed to get my documents I had made an appointment, oops he forgot, had to go to another meeting which I suspected was an office lunch but I don't know. He mentioned that he would have everything waiting and ready all I would need to do is sign and pay. Guess what, nothing was ready, I sat in the office for well over an hour and 1/2 while the ONLY guy in the office answered telephones, greeted walk ins and tried to get me settled with my documents..Still I was thinking that happens. Then my mortgage company starts sending me notification of cancellation of insurance. Well, the change was in December, I notified them each time I received a notice January, February, March. Finally it was taken care of. Why am I writing this now? In mid April, i lost my debit card. For the last 2 months I have been doing a lot of traveling and work has been busy. On June 8th I got a notice an e-mail from Pricilla at 2 pm stating they had gotten a cancellation notice and please let them know if that was a mistake. I explained about the debit card. At 4:37pm i received another e-mail that they had cancelled and I needed to take care of it today. Well I saw the e-mail at 7:30. I sent 2 e-mails to the office that night to which neither has been responded to as of yet. So- back to my first question, does including the word professional in your name make it so? Well I have a new agent and guess what? They have e-sign, no need to go into the office and wait for hours...you know what else I am saving about 300 dollars a month so I guess I could thank them for not wanting my business, but I don't think anyone else needs to learn that the same way I did.