I will Never rent from here again!! All the cars are dirty, and have dents or they are broken…read more While waiting 45 minutes and listening to the people there chatting more then working , one car can't be rented because it is nit inspected, one they have no idea why it will not let them rent it out. They SPRAY SHIT IN THE CAR AND CALL IT CLEAN. This company should be ashamed of themselves. My reservation was not in the computer, they were not sure what they had. REALLY? I was told I would be getting a rav 4. Yeah no. Sorry but not saying what I got but do know it is a piece of crap. Need to hire people that want to work and care!! This people don't care at ALL!! This was under an insurance claim, or I would have never stayed!!!!

It took an hour to get picked up and then another hour to rent a car. We were sent here for a…read morerental car by our insurance company after an accident. Hertz tried to browbeat us into buying extra insurance. I had to call my insurance company and put them on the phone to avoid paying the extra $175 fee for additional insurance. Then they only offered one car, a Nissan Sentra at $22 per day, even though our insurance coverage allowed us $30 for a bigger car. We needed a bigger car to take our grandson while our daughter was delivering a baby. We have never been treated this way by Enterprise. By the way, I have a Hertz Number 1 account, so my profile should have been clear. When our dealer offered us a loaner car, we brought this rental back the next day.

I needed a quick one-day rental while traveling in from out of town, and the experience was…read moreexcellent. Nick took the time to ask about my needs and set me up with a minivan, which ended up being perfect. When he noticed the interior had not been properly cleaned, he personally took care of it on the spot. That level of attention and customer service is what separates good from great.

This by far is my favorite place to rent a car . I pass by…read more 2 other enterprise locations to come to this one . I've probably rented a vehicle 20 times over the years at this location . Enterprise Mapke Shade on Rt 73. This time I met Joey and he was super friendly and accommodating to what I needed . When I got there on Tuesday Josh was there to finish the rental and he killed it . I got a brand new mini van to drive to Boston for my son's graduation . I'm bringing it back tomorrow. If u need a rental go to Enterprise Maple shade and ask for Joey or Josh and they'll take care of you

They do not know how to read a full gas gauge! …read more............ Go somewhere else! ................. I would not recommend this business........

If you want exceptional customer service the Medford location is your place to go. And the branch…read moremanager Matt really makes this location stand out above the rest. When I showed up for my vehicle an issue with a third party site caused the car we requested to not be there. Obviously distraught (because we really needed a car) Matt immediately provided us with a solution that was better in every way possible. I highly suggest this location and will most definitely be back. Thanks again Matt for your excellent customer service.

impressive. Excellent, professional front desk. Both employees,…read more Female about 25, male about 28 both Provided superb service To accommodate my travel plans. Even busy, the young man handled All guests perfectly. Wow. I also utilized Budget at Orlando Airport, Desk man , latino about 38 fantastic. I appreciate this kind of Guest service.

I can't be too hard on this place. It's a local Avis / Budget, so it's unfair to compare to…read moreairport locations. It's a tiny office inside the hotel. Very limited hours. Small selection of cars. Even as a preferred plus / chairmans member - you get the same selection as regular folks. This past week I was given a selection of 5 colors of the same car. Sometimes I even get downgraded from what I reserved! And there is never a car or portfolio set up for you if you are preferred plus. So there is absolutely no advantage to having status. Sometimes the run out of cars. If the one employee sleeps late, needs to use the restroom, or has a tough customer - you are out of luck. If 4 people beat you there at opening, the wait is 30 minutes. Positives: there is a wawa right near it to fill up at a cheaper price and they don't charge extra for one way to airport. Like all Avis' - spouses drive free.

I can't say believe the over the top customer support that we had with the Marlton branch. Amanda…read morehandled & took care of the mistake my car insurance company made. She called me back in a timely manner & was pleasant the entire time. She could have had told me to call my insurance company and deal with them, but she did it all. I highly recommend the Marlton Enterprise for all your car rental needs. Amanda & her coworkers are outstanding.

The field manager at this location has a poor attitude. She doesn't handle customer service with…read moreprofessionalism. I had two interactions with her and both times she was passive aggressive and condescending. She decided to yell into the phone that she wasn't refunding any money and proceeded to hang up on me because she heard me tell my significant other that I felt she was a --

DO NOT...I REPEAT DO NOT...GIVE THEM ANY OF YOUR MONEY!!…read more RENTER BEWARE RENTER BEWARE I came to Bargain xpress to rent a car. I wandered the lot while my boyfriend handled the rental. A guy, Craig, came out and began talking to me about the Nissan that I was peaking in the windows of. I walked around to the other side of the vehicle and asked Craig about the missing antenna. He advised that someone had stolen the antennas of that and some other vehicles some time ago. He "assured me" that this hadn't been commonplace in his years in business. When they pulled the rental up it was a bucket (meaning the car looked bad). It had considerable damage to the body and the bumber was cracked completely in half. Tanya (the rental agent) spoke with my boyfriend and when I asked about the damage she said 'dont worry about it, the car is for sale as is.' We drove the car for the designated week and returned it. I was charged an extra $85 - when I inquired about why, he said that the mileage was 'slightly over." To the tune of $85, I think not. I drove from work to home, and ONCE to the grocery store ON THE WAY back from work ...how was it possibly "over." I asked that someone have Tanya call me back when she got in the office. I heard nothing from her. The charge did not appear on my card after 3 days. I ignorantly assumed the error had been corrected. Several days later, I check my bank balance to find that $250 have been taken from my account from Bargain Xpress. I called immediately. Tanya says "There was damage to the door, like someone tried to break into the car." I said okay, when did this damage occur because at the time of drop off noone made any mention of break in damage to the car. She said she couldnt tell me. I advised that I wanted to see a receipt for the cost of repair to the tune of $250. She stated that the damage wasnt going to be repaired as the car was going to be sold as-is. I then asked what the $250 is for if the damage wasnt going to be corrected. She said its the holding fee....WTF!?! I asked if the damage had been on their lot. Tanya stated that regardless, the car (including damage to it) was our responsibility until the "final audit" had been completed...even though it had been a FULL WEEK since I had dropped the car off! I advised that I was going to bring someone to her location to give me an estimate of the cost of repair and that I'd like to see any paperwork she has regarding the condition of the car and cost of repairs. She then said "I cant tell you that the car will still be here when you get here." Really! That sounds to me like you're going to hide the car as to not have to provide me the information I'm looking for.... These people are scam artists! There cars are junk - (let me say that my use of the word just is not opinion, as I went to the auto repair shop and detailer that this company uses to ask about their business practices and was advised by several members of the repairs shop staff to be wary of that organization because they had been asked to many "patch jobs" on vehicles for sale on their lot") DO NOT GIVE THEM ANY OF YOUR MONEY! RENTER BEWARE RENTER BEWARE

I filled out the online reservation and accidentally out it in a day early.. no big deal they…read morecalled and fixed it. Or not, I got a second angry call saying it was never moved. I wake up the day of the reservation and unfortunately had to reschedule due to a blizzard outside. To which Brandon answers sarcastically, "oh the suburban?" (Clearly the rude guy from yesterday.) And HUNG UP ON ME!! Unbelievable. There's plenty of enterprises, I was going to reschedule but I have gotten nothing but an attitude from them so I'll go elsewhere.

The team that was on the day that I picked up my rental was fantastic. Regrettably I do not…read moreremember any of their names (it was two fantastic ladies). It was not just my transaction that I witnessed, but EVERY customer was treated with the utmost of appreciation for choosing Enterprise. Both ladies truly deserved a "thank you for coming to work today" endorsement. All too often today we have to interact with people that came to a job...these two ladies come to work each day to make a difference. THANK YOU for giving me the opportunity to interact with them and witnessing their commitment to customer service which is getting all to hard to find with many companies these days.

I stumbled upon this place when I was looking for a winery to visit that clearly was OK with…read morechildren visiting. I went with my mom and 9-month old daughter on Mother's Day. When we arrived, I realized I made the reservation for the wrong day! Nonetheless, they were so gracious to accommodate us even on the holiday. The whole experience was literally perfect - food was delicious, the atmosphere was relaxing, the staff were so warm and welcoming, and the grounds were beautiful ! So nice to find a place that is both family friendly and also a great time for adults. Will absolutely be back with my friends!

Very nice and friendly atmosphere , the wine was good and the food was delicious…read more We will be back