Andy was booked about a week out for a washer repair but said he would contact me if he had an…read moreearlier opening. He did several times until the timing worked for me. He found the problem with the older machine. Since the part was no longer available and no used ones to be found I felt okay about replacing it. I appreciate his knowledge, experience, and diligence in working in earlier service call.

Andy is very knowledgeable, licensed honest guy,and very personable. I've had him a few times and…read morehe's great

Repaired my dishwasher in a short amount of time and did the job efficiently great service highly…read morerecommend this place

Excellent service! Shay is very knowledgeable, efficient, and offers fair pricing. I've already…read morerecommended him to neighbors. He repaired my washing machine correctly the first time. Thank you, Shay.

They did a great job with my dishwasher. They were very efficient and knowledgeable. They finished…read morethe repair quickly and it has worked great ever since.

I am appalled at the price gauging of this company on parts and labor!!! I wished we would have…read moredone our homework first, but we were in need of our oven. The part we needed was a "oven blower" that cools off the oven and a control pad which the tech initially called a "hall sensor". When I called AAA, Michelle told me the cost of the 2 parts was $134.00. They charged us almost $470.00 and the tech was done within 45 minutes. The cost of labor was $336.00 for 45 minutes???? What A rip off!!! Plus after doing further research, the cost of the parts were significantly less also.

I had scheduling issues and gave 3 stars. Since I received a phone call asking what the issue was…read more The very nice lady helped rescue sooner to complete repair and offered me a discount fir my inconvenience. Thanks so much.

Was good working with Tech and we had a plan. Repair was $3000 range, so I had a few questions…read morebefore committing. Tech said 100% sure issue was addressable and had no concerns performing repair. Asked some questions about quotes since it significantly labor charges. Somewhat answered but still a little sketchy. Before committing I asked Service manager whether they felt this was good decision and what they felt about possibility of future issues based on appliance age. Two days later he responded sorry we will not be able to help you.

On Father's Day we discovered that our clothes dryer was not getting sufficiently hot to completely…read moredry the clothes. I called Mr.Appliance and a REAL PERSON actually answered the phone, spoke to me and arranged for a technician to come on Tuesday. But on Monday AM I learned that an earlier doctor's appointment on Tuesday was being delayed by 1.5 hours. I called Mr. Appliance to request a later time on Tuesday and again a REAL PERSON answered the phone and gave me a later time slot. Tanner came and was polite and efficient and repaired the dryer. Overall I was pleased but in this day of AI and answering machines I really appreciated being able to directly communicate with REAL PEOPLE rather than answering machines.

I scheduled an appointment, it sent a confirmation to my email only with no button to reschedule or…read morecancel. Called the number three days ago to cancel, never received a confirmation it was cancelled, and can't reach anyone.

The service was excellent. Vince was professional and it didn't take long to fix the problem. We…read morehad thought it may be the ignitor but indeed it was the coils. Problem is now fixed. Fifth load drying as I write this. Vince is a good guy that I actually played baseball with growing up and we figured out we knew each other 5 minutes into him working on it. It's a family company that his dad started and I think most people that have been in the area would know them to be great people.

Had the owner Curt out to diagnose a dryer issue. I went over the issues we were having:…read more1. Clothes taking a long time to dry 2. Making noise with heavier loads 3. Drum doesn't appear to be turning as fast. Curt poo-pooed each item, and said it's probably a issue with the coil. He stared at the dryer flame for 10 minutes and said he could see nothing wrong. After paying $60 he said to keep checking and if the issue occurs again he would come out again, the fee is good for 30 days. So in the mean time I identified the issue, which was the idler pulley was seized up and no longer turning, causing the issue with the drum speed. Curt had agreed to come back out this morning, and had told me to have a load of wash ready for the dryer. When he arrived he noticed that the dryer was not running and started shaking his head. Curt had showed some attitude in the original visit, as he explained away each item we had experienced with the dyer (the noise we "thought" we heard was just because we were now listening for an issue, etc.) So I asked why he was shaking his head again and had an attitude, and he said "have the internet fix your dryer"....huh? So I asked for my $60 check back, but he didn't have it with him...so he just drove off. I think he was upset that I diagnosed an issue that he missed, or was too focused on what he thought the issue was. Anyway, he seemed like a nice guy, but turned out to be very condescending and temperamental. There are better choices out there for appliance repair.

Very knowledgeable of the stove. Steve was thorough. and friendly!…read more He called and was very prompt! Thank you

It is a rip off. I was charged $600+ to replace two parts on my washing machine, a 6 foot hose and…read morethe rubber part on the washer door, both would have cost $130 if I was able to replace them myself. Would not use this company again and do not recommend it!

false advertising on their website. cancelled our appt a day before was scheduled. had the appt for…read moreabout a month. was very clear when scheduling why I scheduled.

After 15 years service we had to replace our water heater. We went with a Lochinvar model from AAA…read moreService. Installation went well and we had 3 years of good performance until last month when we noticed corrosion on the top of the water heater. We called in AAA Service. They charged us $89 to tell us the unit needed to be replaced. And then informed us that just the unit was still under warranty and that installation of the new water heater would be $500. After just three years of service! Lesson: Avoid Lochinvar water heaters and AAA Service.

Very professional and courteous, was easy to talk to and book an appointment. They called to…read moreconfirm appointment two days before. They came ran test on sprinkler back flow and gave results. They handle sending official results to city

A&R is the best. We had a late night issue with our plumbing, and I had called multiple companies…read more A&R was able to get to us the fastest. Harry and Matt were fantastic. Courteous, listened to all my concerns, made sure the problem was completely resolved, and were professional the entire time. Cleaned up after they were done and even put a small shelf back into place that had to be moved to get to the pipes. Would absolutely recommend!